Will do an update on this place but I went to the place next door to them by subway and they were trying to charge me 25 $ for my keychain to be fixed, because it fell apart. I took my chances and went here and was really surprised of what they charged me! 7 $ to get my keychain resewn! We’ll see what happens when I pick it up Monday :)
George L.
Classificação do local: 3 Aliso Viejo, CA
Nice they are open on Sundays, but difficult to communicate with. $ 5.50 for a men’s dress shirt laundered seemed real high compared to what other places are charging. Also the claim slip they give you when you drop things off doesn’t say what they are doing(launder or dry clean) — maybe they are charged for dry cleaning a shirt which they actually laundered? I don’t go there very often, only if I need something quickly.
Joanne M.
Classificação do local: 5 Laguna Hills, CA
My regular go to dry cleaners… Always greeted with a smile, great service. My clothes are returned beautifully.
Rosario R.
Classificação do local: 5 Laguna Niguel, CA
Surprised by some of the reviews here. Have been coming here for years. They do home pick up/drop off, which, for those of us with changing schedules, is a life saver. In fact, I usually drop off my dirty clothes there and have them drop my clean clothes at my home, because I don’t always have clothes for them on the day of pickup(this may not be available to new customers). They have done everything from men’s/women’s/kids clothes to comforters and other household items for us. Any time there is an issue, my clothes get redone at no charge. They seem priced comparably to other dry cleaners, but they probably are slightly higher because of the pick up/drop off service. Can’t give a higher recommendation.
Casey B.
Classificação do local: 1 Aliso Viejo, CA
I had a horrible experience here… I dropped of my couch cushion covers(4 medium size) and they told me to pick them up Monday… I showed up Wednesday and they still weren’t done… I came back Sunday and picked them up, paying $ 60… Got them home and they were STILL dirty! My husband called them to explain, and the gentleman working said«call back Monday, the owner will be here»… And HUNGUP on him… Horrendous customer service and Crappy quality work!
Sandy W.
Classificação do local: 1 Laguna Niguel, CA
I had a horrible experience with this company. They ruined my boyfriends’ expensive dress shirts. One of which is his favorite shirt of all time, but the shirt color has been discontinued and we won’t be able to replace it. The garments were returned to us faded and with black stains on the collar and on the cuffs of the sleeves. Once I complained they said to give them one more chance to attempt to fix the problems, I said no, but my boyfriend talked me into it. Second time around, not only were the stains still there, but they put on 3 more stains. I immediately asked for a partial refund for the damaged garments, but they refused. I was LIVID! I am never going back to that place. Worst dry cleaner I have ever dealt with. Over priced for the lack of quality in workmanship, horrible customer service. If there were a «ZERO» on the rating scale, they wouldn’t even get that, they don’t deserve to be in business. HORRIBLE!
Catherine S.
Classificação do local: 1 Laguna Hills, CA
If I could give them less than zero, I would! My boyfriend dropped off my $ 500. silk dress. He made them promise they wouldn’t fade the color or hurt it in any way. It was returned to me with two NEW stains and they obviously used bleach to remove one of the stains that still remained. Also, his shirts were partially pressed. UNBELIEVABLE!
Thomas C.
Classificação do local: 5 Aliso Viejo, CA
Very friendly owner. Offers pick up & delivery, 1 day service except on Sat. Never have problems. Organic.