Old Navy

There was a HORRIBLE young employee who yelled at me for asking for a coupon. She had the audacity to call me rude even though I simply asked her a question of if she has any coupons. I was so mad that I stormed out of the store, but what I should have done was talk to her manager. I cannot believe she gave such terrible customer service. She was mean and talked back to me like I was a child (when in reality she looked about 18 herself).

While doing some Christmas shopping one evening I decided to stop by Old Navy. The line to check out was at least 6 people deep with only ONE available checker open. When I asked if someone else was available to help I was told, «No one else can help because the manager asked me not to call for backup or I’ll get in trouble.» What?!? Are you serious? This is holiday season and you can’t call for backup? I honestly couldn’t believe this was the excuse they gave me!

Had a great experience shopping here, actually I always have. I Found many things that I really like and were staples for my wardrobe. The staff are helpful never pushy, best of all the store wasn’t overly crowded. Love how neat clean and orderly the merchandise and store look, it’s kept up all the time. I will be back … Uum, hopefully not too soon as it was an impromptu shopping day. The only reason I’m giving this place 4 out of 5 is Bec they give you a huge shopping bag you cram all this merchandise in there only to get to fitting room and then asked to only take 10 items and how many do you have ummmm idk let’s count while I rummage thru all of this with hangers dropping, along with very small counter space to do so in fitting room area. Other then that whole debacle it’s perfectly lovely to shop here. I totally recommend it.

Music is always SO LOUD and employees rarely ask if you need any help.

The store is crowded and the sale isn’t that great. The sale at the portola foothill ranch location continues their 30% off clearance but this one ended last week. It depends on their inventory but this. I didn’t like it as much.

The nicest people great service and very helpful definitely quick check in and out And great inventory

Deceptive signage for sale item’s (which does not specify which item’s on the table are for sake). Even when I point it out they just say sorry and instead of trying to make a customer happy they do nothing. This has happened more than once. Maybe I should just report them to the better business bureau

Out and about — deep in south county — AND I still have time to kill before my 7pm event.
Drove around for a bit and found a shopping center and this Old Navy. Old Navy always has this massive clearance section and it usually has some pretty good steals. I took my precious time digging through the clearance and came up with 6 awesome shirts — all about $ 4 – 6 each, tried them on and loved them all. Score!
Clearance is great but the rest of the store didn’t really have much. Sales staff was sparse and even with a line forming at checkout, they only had one register open. I didn’t really mind because I had STILL had time to kill but everyone else behind was getting antsy considering there were other people around that were working, who clearly weren’t doing anything, and could have jumped in to help save the day. But oh well, at the end of the day I only spent about $ 20 on all my stuff. Not too shabby.

I mean, it’s Old Navy.
While it’s not the biggest store (smaller than the Mission Viejo Mall one), it does have PLENTIFUL parking, and you don’t have to navigate through a mall-​full of people to get in & out. I do appreciate that.
Second perk of this location — opens at 10am on Sundays, instead of the typical 11am that malls open.
I’ve shopped at this ON on and off for years and stopped by recently to return something — it was earlier on a Sunday, but everything was really clean/​organized and the gal who helped me was quick and friendly. The best combo you can ask for in retail.

Not enough sense of urgency with registers. What good is having good prices if you waste my time

A slightly larger location than other Old Navy’s in the area (with the obvious exception of the Irvine Spectrum location) which is great because chances are they’ll have what you’re looking for. It’s also kept very clean and staffed with very friendly employees.

Shopped here over the weekend…
GREAT clearance section with $ 4 thermal shirts. Cant beat that!
I found a dress on a rack that was marked $ 14.99 — however it was placed in the wrong area… and they would not honor it — which I think is a little unfair. I also pulled some things off the clearance rack with no tags, and they were not clearance items. I guess you really have to pay attention to the items you are purchasing — because not everything is in the correct place… which is a bummer.

The seasonal sales are epic. I walked out with a bag of large bag of clothing for 70

The best thing about this Old Navy is that it’s not in a traditional shopping mall. Parking is a breeze.
In general, I find ON is okay for tanktops, jeans, and PJs but am not a fan of most of their clothing. The tee shirts are «look at my bra» thin. The trousers usually stretch one full size so they’re falling off by the end of a work day.
The staff at this location are pretty cheerful; however, there were times when the registers were so understaffed, I gave up and put my selections back.

This is not the best Old Navy I have ever been to. The service was nice, the store was clean, but there was just not very many selections available. Maybe it’s a slow store, so they don’t get as much product, but it was really just disappointing.
It also could be that Old Navy has significantly cut down their product availability for men, but there were aisles that just seemed empty. It took me about 20 minutes to look at everything in the store. I found nothing that was interesting, and one thing that was cheap enough to buy despite the quality (a polo shirt).
There was a great selection of what they did have, but if you want anything other than jeans, polos, or tshirts, you will probably need to go elsewhere. Will I be back? Maybe in another season. It is nice that you don’t have to go to a mall to go here.

Didn’t used to be an Old Navy fan, but I am now. This location is clean with many choices. The quality of product seems to have improved over the last several years. This location in particular is very good because the staff is so friendly and helpful. It is such a pleasing experience that I drop by often, even if I don’t need anything.

I love browsing the clearance section at this location. Just yesterday I found 8 cami tanktops for both $ 0.47 & $ 0.97. You cannot beat that price!
Granted the normal clothing is a bit pricey, they do usually have a little bit of everything at this store.

Is this place still open?
Back in the day when I was a poor college student, I loved this place!
I just remember the clearance sections being out-​of-​control messy! But what’s new for places that offer steep discounts for getting clothes on the cheap…(a la Ross, TJ Maxx, Marshalls, etc.)
Anyhow, I’m sure there are always finds to be found, all you gotta do is look around!