Jaid Appliance

Jaid did a great job fixing both my fridge and my washer. The washer was fixed in less than an 45 minutes. After another company took 2 weeks and 2 trips out and couldn’t get it fixed. I would recommend Jaid Appliance to anyone who needs their appliances fixed the right way, fast.

Jason was nice and professional and knew just what was needed to fix our dryer. He came on a Sunday and told us it could be 2 days until he could get the part (pulley) but instead was at our house the next night. He was quick and showed us what he fixed. We thought the price was fair especially since the service was so fast and he was so quick to respond. I would recommend him for your home appliance repair needs.

Jason more than made up for having to miss the original appointment due to illness. He ended charging ¹⁄₃ of what was quoted by one of the other top rated appliance repair guys on Unilocal that came by due to the urgency of the repair. They wanted to overcharge, but it’s an old fridge so I only paid for the service visit. Jason reached out to see if I was still interested and quoted over the phone a very reasonable price. He came by, completed the repairs and explained exactly what he was going to replace. This was for a Samsung refrigerator, the repair took 30mins and the final charge was even less. Awesome. Great work!

The service provided by Jason was HORRIBLE. Jason charged me for repairs to my washer and dryer which lasted for a few days. Afterwards, they broke down again. His receipt says a one year guarantee, but Jason never returned to honor it. Jason then said he would refund my money 3 months ago. I am still waiting for the refund. Jason removed parts from my washer that worked fine, and seemed as if he HAD NO CLUE AS TO WHAT HE WAS DOING!!! He was rude on the phone and ripped me off. I advise NEVER to use this company or deal with Jason.

I have been using Jaid Appliance (Jason) for at least 5 – 7 years now. He has been very diligent in his work. He calls me back right away, comes out asap and the price is right. I trust him and his work 100 percent. Thanks again for coming out today and fixing my dryer.

Jason text my mom the day after I posted the review saying he would refund $ 30, but as I suspect, we have still not received after a month.
What’s more troublesome, I have confirmed that Jason is not trustworthy from few questionable signs while working with him.
1. In his text, he mentioned that the oven was broken by the tenant and the wires were pulled out when he arrived. However, he clearly said otherwise when I was arguing with my tenant’s manager when issue occurs’. During the argument, Jason told the tenant’s manager the oven was simply too old so I couldn’t get the manager to be responsible for the damage. Jason just told difference story base on his convenience.
2. Which reminds me while he was visiting for the oven problem, There was another problem with dishwasher that I knew exactly what’s wrong. When I installed the dishwasher, I forgot to open a hole on the garbage disposal so the water doesn’t go out. However, my mom still showed it to Jason just to see if he could find anything. Instead of looking at the real problem, Jason told my mom that the dishwasher was broken and need few hundreds to fix it. He did not understand the problem yet he was trying to charge for fixing a non-​existing problem. Coincidentally, the dishwasher was broken the second time when he visited the site before my mom arrived. When my mom asked him what happened, he just told my mom that «Power cord» was removed by the tenant. We later found out the power cord was still on the unit. Jason again told a fake story when he clearly didn’t have any idea about the appliance.
3. When Jason came to the site, there was a gas leak problem. Jason «helped» to shut off the gas, but clearly he didn’t know what he was doing. He just left the site and the gas continue to leak. We had to call the Gas Company to come. All the gas company guy did was to turn on the Master switch and set the gas stove swttch to correct location. Jason again shows his incompetency to make basic appliance work.
In summary, Jason is very unprofessional, does not have knowledge to perform basic appliance work, make up stories based on his convenience, and will take your money even he didn’t do anything useful.

September 16^th I called Jason to come fix my dishwasher. He had to order a part and I paid him $ 148 in advance. I didn’t hear from him on the date expected and reached out. Finally he received the part. He put the part in, yet it was dysfunctional. He said he would re-​order the part, then said the part was on back order due to the remanufacture of a part redesign of the part was the nest excuse. I had a time set. I was home, he said his employee came waited and left. He then got a replacement part from a local shop. He installed it and said he was going to replace an additional part. He was to return that night and would clean the dishwasher with vinegar. He was appreciative of my patience. But he did not return, only to tell me his truck was hit and he had no transportation. I wanted to ask why he does not send the «employee». But he offered me a refund, and asked me to send him a text regarding my name and address.
He is a nice guy. but has unique excuses. And I was overly patient. If I do not get a refund I am going to have to play all his messages in small claims court. SAD

Great Service! Came out on a Sunday was at my house in 45 mins. Explained what the issues I was having with my fridge, new exactly the issue. Definitely recommend Jason. A+ service.

My experience with Jason from Jaid Appliance was absolutely amazing! I manage a vacation rental property in Corona del Mar and we had an emergency issue with the refrigerator on the property. Jason was extremely responsive, courteous, helpful and truly wonderful to help us through the issue.
Since I manage the property remotely from out of town, it was such a pleasure being able to work with Jason to get everything we needed fixed before our next guests arrived. The property owner was very happy with the fix as well as the fair pricing. He even gave us advice on how to avoid the issue again in the future. Since the refrigerator/​freezer is empty for long periods of time between rentals, it can lead to the problem that we had.
I was so happy to find such a reliable and responsive company to be able to use in the future for any issues we may have on this property. We will definitely be calling Jason again for all of our appliance repair needs! I highly recommend this company.

I needed someone for my refrigerator/​freezer fast… things were defrosting in freezer and I was leaving to go out of town again. I Googled appliance repair in Dana Point and like what I saw there about Jaid. I called and Jason said he’d be by at day’s end. He stayed in touch via text and even let me know when he was 15min away. He discerned that the problem only stemmed from my having left the freezer door ajar while I was gone for a couple of days. He pulled the refrigerator out and checked the entire refrigerator. I was only charged a very fair service charge. Jason was really nice, professional and honest… he could have fabricated something and I would have never known. Honesty and integrity go a long way with me. I will call Jaid Appliance Repair again!

we have a 2 year old Kitchenaid side by side refrigerator which starting leaking due to ice build up in the bottom of the freezer. I hesitated to call Kitchen aid as our last experience was not so pleasant– so I tried Unilocal and found great reviews on Jaid Appliance and thought I would try this company. Jason owns the company and answered right away and made an appt. to come the following day. He arrived on time, confirmed the appt. and knew exactly what was wrong and fixed it for a very reasonable price. It was a clogged drain and we were very pleased to have such nice fast pleasant service. We will recommend him in our community and to our friends.

Jaid Appliance has been to my house twice now to fix two different appliances! They are very professional, fast, and prices seem fair. I would definitely recommend them and will be using them again and again!!!

Wow, fast response to our call for a dead refrig and knew exactly what the problem was with the little information we were able to provide. Called to confirm repair day and time, called to let us know he was on his way. Had the part needed and was done on no time at all. Price was Much Lower than we expected, what a bonus! Very nice young man, excellent customer interaction and we have his number posted for any future needs.

Jason is super reliable and honest. Always on time would highly recommend Jaid to anyone that needs appliance services. Very reasonable

I had positive experience with Jason. He appears to be honest and reliable and not greedy. The qualities are essential but unfortunately not often found among appliance repair people.

Jason and his crew are stand up guys. Great work, done timely and very professionally. I would recommend to anyone.

Jason, the repairman in my area, has been a life saver for my family. I thought I was going to have to buy a new dishwasher for him to install, but he explained to me that this one was fine, it just needed a quick fix. He would have made money either way, but he saved me a ton by being honest! He has been back to fix my refrigerator and dryer, both of which I thought were lost causes (both 16 years old). He is not only on time, but usually early, very professional, and completely trustworthy!

I’ve called on Jason from Jaid appliance several times for difference appliances and every service call has been perfect. He’s reliable and honest, not to mention on time and very nice. I recommend him to all my friends/​family and will continue to do so!!!

My Kenmore side-​by-​side fridge broke over the weekend and I needed a repair guy… FAST. What can I say, they were AWESOME. It was easy to set up an appointment and they came in first thing Monday morning. The repair guy came on time, had the parts on hand and repaired my fridge quickly. The staff was friendly and the cost was less than I expected! I definitely recommend them!

Once again fellow Unilocal readers! JAID APPLIANCE IS
UNPROFESSIONAL taking jabs at a willing paying customer. Including a possible fabricated 5 star review. And to include my number was known because how else would I have sent my address (he requested I send my address via text which is normal for repair work). I still needed my refrigerator repair so I called another repairmen the same day. The appointment was made for the next day sent address via text appointment verified. The repairmen show and did his diagnoses of fridge I was quoted almost 80% less then Jaid Appliance and the part was not the part that Jaid appliance said it was. The repairmen had the part took him 15 min total to fix. Fridge working like new. hmmm? Make second thoughts on Jaids pricing. On top of that ordeal he is not acknowledging a customer dissatisfaction (privately) because he said he does not accept texts of any kind because he is a business? Ok? When has a SMALL business not take business texts that he initialized in the beginning with the address? He your typical crook in overpricing. Unprofessional drama filled company. Ask yourself Jaid appliance who is the company who is the customer.