Floor Expo & Design

They did an excellent job with our new floors :) The process didn’t take as long as I thought it would either. They also remodeled our kitchen, which is now GORGEOUS. The cabinets are really nice and our new countertop is beautiful. My friends who have seen the kitchen and floors always comment on how fancy it looks :) Everything looks so high quality thanks to Mr. Ahmad Halwani. He made the process stress-​free for my mom :) He did an excellent job with coordinating his employees to get the job done in a timely manner.
I would definitely recommend them!

The products and services are outstanding. Mounir handled all our needs in a professional, efficient/​timely, and economic manner. He even went over and above and when asked, gave his personal recommendation to select the perfect carpet for our home. We plan on continuing business with him in the future and highly recommend the company.

Floor Expo and Design was fantastic from start to finish! We are entirely satisfied with our floors, they are beautiful! We had engineered hardwood installed in our living area as well as tile in our kitchen. Outside of loving our finished product, what I was most happy with was the assistance we received in selecting our floor options. They have so many colors and types of floors that it can be a very overwhelming decision. Mounir was extremely helpful in making product recommendations. They actually had a sample of our kitchen counter-​top and cabinet available and were able to suggest great tile options that went perfectly with our kitchen! After we selected the tile, he then provided some wood flooring options that looked awesome running up against our tile! It was very helpful to be able to see how everything would fit together in our home right there in the store. We will definitely use them again for future projects and absolutely recommend them to others!

No stars. It’s 10:10 Monday morning and this place isn’t open. Sign on door says Monday — Friday 10 – 7. How do people operate their businesses like this? 2^nd flooring store this morning. Unreal.

I am extremely happy with the tile that was installed in my bathrooms, the hardwood on my first floor and carpet on the 2^nd floor. The job was beautifully done and I love the quality of the the products. Ahmad was easy to work with and his prices were incredible. I highly recommend this company, they really work with you and try to accommodate their customers.

Floor expo just finished putting in our new wood look tile and we couldn’t be more pleased with the outcome and level of service we received. We highly recommend Ahmad, Leo and Floor Expo!

When one chooses to tackle a remodel & that person is a super busy realtor one would need a team that would provide a seamless process and I’m happy to have chosen Ahmad at Floor Expo & Design to assist me with my Hardwood floors & Cambria counter tops. He not only provided excellent service but the quality of the materials is fantastic. He assisted me in putting it together to have the perfect effect in color & choice of materials. They also specialize in remodels so that helped a lot. He has excellent taste & I trusted his recommendations. I have already recommended him to fellow realtors & clients ! Cambria surprised me by sending me a cheeseboard that matched my countertop & a thank you note ! Ahmad at Floor Expo Laguna Niguel has far exceeded my expectations & so with his choice of vendors !!! Thank you Ahmad & Team!

I just had floor expo done my both wood floor and carpet. Amar helped us. He has been really professional and nice to me and my husband. We start getting quote since 4 months ago. Done our research and compare the price. Amar gave us the best deal and service. I highly recommend floor expo for your next house project.

UPDATE 3÷7÷14
I received a letter from the Owner-​Ahmad apologizing for the experience along with a check for $ 250 to use toward cleaning fees. I feel that the apology was thoughtful and showed genuine concern. The check which was not asked for but much appreciated put much more meaning behind the letter. For these reasons I feel that Ahmad did what he could to fix the issues we experienced. For these actions I recommend them.
We just had all the flooring in the house replaced with Eng. wood. 2200 Sq. Feet. Our contact was one of the Owners Ahmad.
I give the 2 star rateing and not a 1 star because in the end we are fairly pleased with our floors. Would I use Expo again? No.
Reason for the poor ratting is primarily due to poor management and a total lack of communication and management of the instillation. I personally had to get involved numerous times during the install to correct issues and in the end had the installers return numerous times for little areas that should not had been missed in the first place. Contact with Ahmad to address strait forward issues like «they missed 3 feet of base board to install in a back corner took multiple phone calls and over a week to get mind you just a delivery of the missing baseboard. I got to the point to not even go thru having his installers install it and went with covering the cost to get done on my own. In the beginning we asked how best to prepare the house and was given instructions to only remove breakables, which we did. This turned out to be a very bad idea as everything in the end was covered in a fine dust. the half assed covering did nothing to cover the dust generated by the resurfacing of the slab. Word to the wise get everything out of the room you don’t want covered in dust. When we asked Ahmad to send someone to clean he sent a guy over with some paper towels to wipe our walls. Mind you he never even wet them so it basically just stored up all that had collected on the walls. He was to return the next day, he never did and we never followed up for him to so. We ended up spending $ 200+ to have the house cleaned properly. Ahmad never offered any discounts for the experience we had nor did we ask for one. I really felt I was left with a bad taste in my mouth on how poorly the management after we made final payment was to ensure customer satisfaction.

I recently had Floor Expo install floors in my condo and am extremely happy with the work and finished results. I did a lot of research and they definitely have premium products at a great price. I had been pricing tile installers and researching online and almost didn’t go into the showroom because I expected it to be very expensive since the showroom was so nice. I was wrong, Ahmad the owner had the best prices and materials he uses are much nicer than anywhere else I looked. The installation was quick and very professional. I would highly recommend Floor Expo. I will be using them for my kitchen counter tops and bathroom remodel in the near future. Ahmad is a great guy and does whatever it takes to make sure your remodel comes out the way you dreamed.