Kail Property Management

We had a very sad experience with the management company… Kail. Kail manages the property that we stayed in. We stayed six plus years in the residence. Always took good care of the house; cleaned weekly.
They claimed damages on the house and confiscated ²⁄₃ of our security deposit. Depreciation is normal as things get older.
In an addendum to our contract that they sent to us, Kail decided to charge us to fix problems in the house… leaky sinks et al. To cushion the addendum we had a cost share to repair everything.
For example, Garage door opener cost 150 dollars. The cost of a garage opener is approximately 29 dollars at Lowes. I don’t mean any harm to anyone. However I feel compelled to discuss my experience from almost a year ago. Thanks for letting me share.
Warm Regards,
Gene K

Facts are that Justin Int’veld found a tenant for us that he did not check out thoroughly especially with previous evictions. Long story made short, we made zero dollars on this tenant after eight months of her staying on our property. This real estate agent is looking to get a One time payout upon finding you a renter, and not looking for repeat business clients. Beware.

I cannot say enough good things about Kail property management. Specifically realtor, Briana Amador. She was extremely helpful and dedicated to finding an apartment for me and my two kids. She went above and beyond in helping me find my place and I couldn’t be more grateful. I have never worked with such a motivated and friendly realtor before. Thank you Kail property for all that you do!

Worst experience with a rental company I would stay away from these people have no morals and no limits to the wrongs they will commit.

I have nothing but good things to say about my experience with Kail Property Management. Carly was on top of everything throughout the move-​in process and my apartment was super sparkly, clean when I moved in 1.5 years ago. Everyone I’ve encountered at Kail Property Management has been kind and helpful. I’ve haven’t had any issues with my apartment, so I’m unsure of what they’re like to deal with when issues arise. I would highly recommend them based on my experience thus far.

Kail Property Management did a great job getting me into an fantastic apartment. Justin In’tVeld was amazing. He was extremely professional, helpful and responded to phone calls/​emails right away (Even on weekends and sometimes at early/​late hours. Sorry Justin!). I was surprised on how high their income requirements were as my previous W2 was 4−5x rent and I still had some trouble getting «approved». Other than that, it was a great experience. It’s been 6 months at the new place!
Note: I was surprised to see the past negative reviews. I believe Kail Property Management has made some positive changes internally and/​or has made some key hires in the last year or so.
Thanks again Justin and Kail Property Management!

I have used Kail Property Management for many years and have been consistently pleased with the professionalism, honesty and actions of this company. Judie Kail is a no-​nonsense owner who runs a tight ship. She balances the needs of renters with the wants of owners so all are happy with the results. I heartily recommend Kail Property Management to anyone needing rental services.

We are owners of several rental units in Laguna Beach which Judy Kail has managed for over three decades. She and her staff have consistently been highly professional, reliable, knowledgeable, and trustworthy. We leave all decisions to her and her staff without ever had a regret. She and her staff have always shown great sensitivity to the needs and concerns of renters and we highly recommend them.

I have been living in a place for a year that Kail Property manages. They have always been on top of any request and have been very helpful. Carly and Donna get back to me quickly and I have only had a couple of things that have come up and they were handled right away!

I had a great experience. There is a gentleman there named Justin Intveld. He was the most professionally mannered person. He even showed me properties on a Sunday. I was super pleased, as this was the only time i had to view any new rental property. He responded almost immediately each time I e-​mailed him with my questions. He even followed up with me over the phone. I have to say that was pretty impressive. Other places usually get back to you within 48hrs.
I signed all the normal expected paperwork, and with in a week i got the good news. Thank you Justin!!! Because of you iam now an official Laguna Beach resident. Thank you for all your hard work and persistence. To anyone looking for a new place to live. Kail Property seems to have undergone some changes from what I see previously posted.

This is the least ethical real estate group I’ve ever encountered. My husband and I were the first to arrive and put in our applications for a rental property in Laguna Beach. Our credit scores are both 800+, we make plenty to cover our cost of living and we consider ourselves very kind people with amazing references. To confirm we were first in line in the competitive rental, we called Kail to confirm this info. They were rude, short and said Karly (who works for Kail) would handle everything. Karly did not and we lost the rental. They won’t tell us what happened or why. If someone offered more, we never got a chance to counter. And they don’t honor «first come first serve» even if you’re the perfect tenant. Don’t work with unethical, horrible agency. They aren’t there to help good people.

The staff at kail worked with us to try to get a place.
Positive: they worked with us.
Negative: they should’ve told us from the start that the owners wanted 1 person. Really confusing since my wife applied too.
Anyway, life goes on. Carly and Judy worked to the end. To accommodate us.
If you are not demanding or pushy they’ll work for you to get your place to live.