Prestige House Cleaning

Kate and her team are the real deal… they do a GREAT job. There is no need to look further. In fact, I am getting my mom to change to Prestige.

Kate and her team have been cleaning my home for 4 years. Her team started cleaning when I was pregnant and I couldn’t get around as easily to handle deep cleaning. Kate is extremely flexible with scheduling cleanings and now with 2 little ones we have moved our monthly cleaning to every 2 weeks. Her team is always friendly and they go above and beyond to make our home look amazing. I would recommend them to anyone!

I’m a Realtor and have used Prestige House Cleaning several times. I usually use them as a gift to my buyers with move in cleanings and to get houses ready for the market with move out cleanings.
All my clients have loved the service they provide! They are great to work with. I highly recommend Kate and her team!
Raquel

Prestige has been cleaning every other week for us for almost two years and am delighted! Kate is communicative and on top of customer service, as well as the quality of the work from her team. After each cleaning, I notice the little things and think «Wow, they cleaned that too!» The teams have all been thorough, efficient, do a great job! I have had other services where I have had to pull teeth to get an answer from the owner — and that is not at all the case here. She is organized and responsive, and understands what is needed. I definitely recommend Prestige!

Prestige home cleaning did a great job cleaning my home. The team was sweet and professional, my house looks and feels clean. They went above and beyond what most other house cleaners do and it made a big difference. I will definitely be calling Prestige again. Thank you!

I really like working with their service. Kate is the owner, and as someone else has said, I like that it is owned by a local woman. She is motivated and flexible. We started with them coming weekly, but then decided every other week was better for us. That was OK for them. I agree with someone else that the time is a little wobbly sometimes, but generally they are here between 9:30 am and 11:00 am. They do a great job — and we are messy! Plus we have 3 big dogs and 3 cats, so lots of fur. I have referred 2 friends who are both very happy with the service — much happier than with their previous housekeepers.

Sorry. Left review for wrong company. I intended to highly praise Prestige House Cleaning at Arlington VA. Unilocal doesn’t seem to let me delete review. Hopefully the name carries same spirit and this company operates the same way!

firstly, i’m happy to be supporting a small business owner… and even a woman. and i’ve had a cleaning service for the last 5 years and usually they’re a owner/​operator… literally, don’t really communicate via technology, text/​email and speak english only when it’s convenient.
kate was very professional and involved in her business. you can communicate with her and she is very responsive. her prices are reasonable and services are pretty good.
a couple of things
i wish i had the same ladies every week, it would make it easier to have consistency. i’ve noticed each team does something a bit different.
also, you need to give them wiggle room of about 30 min-​1 hr of when they say they are going to be there. this is frustrating at times.
other than that, they are the best i’ve had in the east bay! i would recommend!

We just moved to Lafayette, and we are really happy with Prestige House Cleaning. We’ve hired various cleaners over the years, and we were pleased with the level of cleaning that was included in a very reasonable base price. Additionally, the ladies at Prestige are various courteous, and they are always willing to schedule our monthly cleaning with some flexibility, which we truly appreciate. I definitely recommend them.

I asked friends if they knew of a good housecleaning company. Prestige Housecleaning was recommended by a friend. Kate, the owner came right out and we
discussed what my home needed. I think Kate works closely with her staff to see that the job is done right. The two women that clean my home are great, Julia and Damaseia. This company «aims to please». Whenever I have a request, my needs are met. I would highly recommend Prestige Housecleaning.

We have used Prestige House Cleaning for several years. We love them! I appreciate their attention to detail, their consistently thorough performance, and Kate’s desire to make sure that we are satisfied. Kate checks in regularly to make sure that we are still happy and to discuss things she would like to focus on. She actively solicits our feedback on her cleaning crew and their job performance.
We have had many changes over the years in our routine, kids home from college with pets, construction, you name it. Kate has always accommodated our busy lives.
My favorite day of the week is cleaning day, when I can come home to a fresh smelling home with everything in it’s place.

From the start, Kate was awesome. She is super nice and attentive. She is very accommodating to my schedule and what I need done. I’ve used her for over a year now and the cleaning ladies have always been on time with lots of attention to detail. My biggest concern was having the same people coming in my home since I did not want random strangers having access to my home every time they cleaned. I’ve had the same ladies cleaning my home since I’ve started and they are soooo sweet! I agree, they could be a little more attention to detail but overall, I’m happy with what I get and I don’t care THAT MUCH to complain to Kate on every little thing. Believe me, when I do, she makes sure it’s handled.
They are hard working, very professional and I know this sounds stupid but they speak English so I can communicate with them. Seriously everyone, give them a break, it takes time for people to know what you like and what you are anal about. Have some patience and if it’s still not good, just communicate with Kate and she will get it done. Just think if you were paid very little wage to do hard labor, how you would like to be treated and treat others with the some empathy. I love coming home to my clean and dustr free house, Thank you to Kate’s Team!

We have had Kate’s team cleaning our house for about 2 years, and they’ve done a great job. They’re always on time, friendly, and clean our house very well. We’ve had to leave our dog in recently due to weather, and they were okay with that and worked around her. Great team, great service, would definitely recommend.

Still going strong, 2 years after my last review.

I started with Kate and team about 1.5 years ago. They come out every couple of months now. I think they do a good job and if you give them specifics they will address the item.
I have always trusted them to work when I am out and I would definitely recommend them. BTW– to another poster– I am a real client!

I’m pretty sure the business owner writes most of these reviews – just scroll down and look at the reviews Unilocal has filtered out. (To give you some scale: this page has 8 reviews with 51 filtered, whereas Zachary’s (
) has 1050 reviews with 111 filtered.)
I actually tried Prestige House Cleaning once and it really turned me off to maid services and I would never recommend them to anybody. The shit was completely amateur from start to finish and I could say more, but here’s a short list:
–Arrived two hours late.
–Blamed me.
–Didn’t bring equipment. More than forgetting the basic tools (do maids not usually carry little stepladders and dusters in their cars?) but they didn’t even have the basics: they actually covertly used 2 rolls of my paper towels. They never asked about them and I never showed them where they were and they never mentioned using them – I feel that’s pretty shady.
–Cleaned very poorly (I don’t mean to sound harsh… just nothing was actually clean. The soapy water they used was dirty even, making some parts of my home DIRTIER.)
–Denied me an advertised promotion.
Honestly, it was bottom-​rung – might be worth a damn as a move-​out cleaning service but I wouldn’t chance it with these scrubs. [Pun intended since two inanimate scrubs would’ve been more effective than the two maids sent to my home.] Speaking of which, one of them was straight-​up pregnant. I’m talking the baby was about to be born in my living room. People need to make a living but god damn.
A final note from me: she refers to her employees as «the girls», and she does that here on Unilocal as well, when replying to (mostly negative) user reviews. It gives this ‘these are my whores and I am their madame’ sort of vibe. It’s starting to creep me out… ah, but it makes sense, since I gave them money and got fucked.

I took the advice from most of the other reviews and had Prestige come out today for a deep clean. Kate really cares that the job is done well and is great at finding a solution to house cleaning in an active home. I’m going to have them come every two weeks now. I loved their attention to detail and the way they worked so well together.

If the workers had the same work ethic as Kate, I would’ve given a much better rating.
A few months ago, I used them as a backup when my usual maid service was booked up. Never again… I’ll wait. Because the workers didn’t do a thorough job, poor Kate had to come out to my house and basically do the service (by herself) all over again, while her workers sat outside waiting. SO ridiculous. Hopefully these folks have been replaced with better workers. Until that happens, I won’t stray too far again.

Kate’s team is a safe and reliable choice for a house cleaning service. She has been cleaning our house every 2 weeks since 8/​2009, and it is always a pleasure to come home after she has been here.
She works with our alarm system, and re-​arms it when she leaves. Everything is spic and span when we get home, and smells great.
And her team takes coaching too, and learns our preferences, which not every service does.
I would give 5 stars if her team engaged in a surprise special project each time (organize a cabinet, clean refrigerator, etc…), with which previous cleaning services have spoiled us.

Kate is a awesome person that you can trust to clean and take care of your house! She has helped me now with 3 different moves in San Ramon and has always taken the time to help me in emergencies … such as when the aquarium guy fell and the tank dropped with glass, rocks, sand, and fish all over the stairs! The rates are reasonable!