Lafayette Car Wash and Detail Center

I was a little skeptical getting a car wash that wasn’t my usual in Sacramento, but duh Brittany, you can’t drive an hour and half for a car wash. I decided to do a quick search and after some thorough research I ended up going here.
Don’t let the photos and review sway you off, I had a great, 5-​star experience here. They did a great job, even passed my crumb test, (have massive crumbs stuck in my parking brake handle, I swear I am not a slob) and they cleaned that all up. Safe to say my car was SPOOOTTTLESSS.
Their staff is great, professional, and very welcoming. The pricing was great for the quality work I got. $ 30 plus tip for The Works. There is a little waiting place with coffee and some background music but I was entertained by with the cute employee working there. Hahaha. I am very pleased and will be back again.
Car Tip: Try going when they first open to avoid a longer wait. (That’s obvious though)

I have been coming here for a year now and every time they exceed my expectations. They really do clean every nook and cranny — side pockets, dashboard, cup holders, etc. I do pay a premium with «The Works Plus» and an up charge for an SUV @ $ 45.95! They do such a great job though, I keep coming back. I would give them 5 stars for their service, it just costs so darn much.

Sometimes crowded and sometimes slow, they do a great job.

Came for a quick car wash and I decided to try to get a dent that I had removed. Benny and Tony did an AWESOME job! It took them 10 minutes and the dent that I’d been worrying about for almost a year was completely gone. Well done guys!!!

Lafayette Car Wash, I just can’t quit you.
Lord knows I’ve thought about it.
You can be slow, expensive, and not particularly careful. Seems like every time I pick up the car, I have to ask you to re-​vacuum or re-​clean a spot you missed in the interior.
But your staff has been courteous, quickly apologizes, and fixes those missed spots. You offer a rain guarantee. And last but most important, you are very conveniently located for me. Oh, and the wifi and decent coffee is nice to have, too.
So, every time I come here I ask myself why I came back. But judging from the constant crowds, and some pretty nice cars, maybe I’m in the minority on this one. There might be a good time to come for fast service. But I always seem to go when they’re busy and slow. Not slow from laziness, mind you, everybody here is moving pretty fast! Just that they are always busy and backed up.
P. S. They have a frequent customer program, so save receipts and get a free 10^th wash.

Hot coffee, free WiFi, and a clean car early on a Saturday morning. The price for an exterior wash and interior wipe and vacuum is very reasonable. They give a discount for hybrids, occasionally have coupons in the Grapevine, (that purple coupon booklet you get in the mail), and have a loyalty program if you keep the card they give you with the receipt. Having become a bit of a car wash connoisseur with my new car, the extra 10 bucks or so you pay more than a top-​end automatic wash is well worth the time and money for the bug removal and an interior clean.

Tried this place for the first time, got the regular $ 23 interior and Exterior wash, they clearly missed some portions, there were crumbs under a seatbelt and chocolate on it, that never got cleaned, the back row of seats was put back improperly so the backing was mangled, we sent it through a second time, it was only moderately better.

They always do a great job! I like the fact that they recycle the water too. I will keep coming back!

$ 26.95 for a «The Works» (mid-​range) wash for my SUV. They did a minimal wipedown of the interior, a bad job of wiping out the cupholders, and actually took out a part of the cupholder. I had to return and ask for it. Was offered another wipedown if I could stay another few minutes. I spent about 35 minutes there waiting the first time. Drove back to get the part they kept. No, sorry, I don’t have an hour + to get the car washed and wiped. An offer of a free wash would have been enough to encourage me to return. Unfortunately it wasn’t offered, so I doubt I will be back.

They cleaned the outside of the car just fine, but I went to this place and paid a lot extra because I had cookie crumbs down under the seat that I wanted cleaned out, and when I told the guy about it he assured me he’d get them out. Obviously from my 1 star rating you know that they didn’t get the crumbs out. Like, any of them. Pretty worthless.

I drive up and ask what is their cheapest car wash. The dude points at his list and says $ 22.00. Perfect
that works. I just came from Tahoe and want to get the road grime off. I get to the cashier and she charges me $ 27. I have a jeep. mid size. why I ask. she says they charge extra for SUV’s. half the cars here are SUVS. It’s not like I read it wrong. I asked for the cheapest car wash while i was sitting in my SUV. I feel cheated and it’s slimy. The lied to my face. and. ow I’m supposed to give them a tip???

This is by far my favorite place to get my car washed. They are very professional and detailed with their work. Even on busy days they’ll take the time to clean all the nooks and crannies. I truly appreciate they’re services and can’t complain about the prices as it’s fairly reasonable in Lafayette. Also every time I pay, the ladies at the tills are very sweet and always have a smile on. Finally, if you save the card where they tape your receipt you could get a free wash after 10 visits! Do it! Go! Great place :)
Update: ³⁄₂₉
What the heck happened? I normally love the customer service here but this evening when I brought it in I was disappointed in how unhappy everyone looked. When I pulled in, the gentleman didn’t even bother to say hello, he just showed me a clipboard with all the services. Not even a «you’re welcome» after I thanked him… it wasn’t even busy. When I went into the shop to pay, I found the lady sitting down glued to her phone. No smile, didn’t offer me cash back, and when I asked if I could have cash back so I could tip she seemed inconvenienced by it. The car looked great after it was cleaned which is what is most important but customer service goes a long way. Come on guys…

I’ve been a few times and their service is subpar. It’s apparent they take the lazy approach and do the minimum to washing your car, hence the additional cleaning I generally do when I get home. They’ve also recently raised their prices.
Lastly, make sure you call before showing up as their closing hour is a moving target. If they want to close early, they do. Even if they’re still operating, they won’t make any effort to accommodate and have been rude when trying to talk to management.
If you want a mediocre car wash with bad service, this place is for you.

The detail guys are nice enough. After dropping $ 200 for service, I had dents on the hood after their detail. I have Blake’s text stating that their video proof is AFTER the car sat on the lot, went thru the car wash, vacuum and is inconclusive. With all those video cameras that Blake has one would think he would have footage when I arrived and show me that the dents were there. Nope Blake has no video footage. Who has the time to deal with this BS and thats what Blake is counting on. Drive back and forth to look at video that is inconclusive to try to hustle $ 80 for dent repair. Really?
I know there were no dents on the hood before I dropped it off. They damage your car and do not take responsibility. Blake is more concerned about his bottom line than taking care of his customers.
BTW– I was a returning customer that will never go back again. I suggest you bring you car else where or bring your car here at your own risk.

Ah… the joys of motherhood! Where you will most likely have your kid vomit in the car at least once. Obviously, my kid smelling up my car was the least of my worries with him being sick. But no one wants too clean vomit from their car.
I did the best job I could but I really needed a shampoo of the seats and floor. Luckily, since I only needed the back seat it was reduced for me at $ 50. Luckily, the one shampoo did the trick.
This place is always busy so be prepared to wait in the queue. Also, it is a more costly than other car wash places so be prepared for that as well. A basic car wash is $ 23 and I tip on top of that.

Lafayette Car Wash is just awesome all around. We admittedly only use our cars for school drop-​off these days, so our vehicles are the hoopdy versions of hybrid and SUVs that other customers stop to look at in horror. These were our vehicles before having children and the staff is always extra sweet about giving extra care with the detailing.
Props: EBMUD formally recognized this business for its water reduction use. Lafayette Car Wash was able to create a reclaimed water use system, reducing potable water use by 50% in the last 5 years!

After knowing about my last bad experience, Blake (the owner) personally and sincerely apologized, he also offered me a free car wash. His gesture was professional and showed he cares about his customers.

These guys do a very nice job: Plenty of hand work involved.
I chose the 37 dollar option (I know it ain’t cheap) but they wash the outside, hand clean the inside, treat the leather interior, coat the tires, etc etc.
Car looks great. It is slower than other places but that is the hand work involved. Employees are really great and friendly.
Plenty of places around to grab a bite, cup of coffee, or just chill.
48 hour if it rains they will redo.
Count me as a fan!

I got the Wash Plus ($ 59.99), which include wash inside out and wax. The whole thing took 30 minutes or so, which is great considering they do hand wax.
What brought down the stars are:
1). They took out the carpets and washed it. When I got back home, ALL the carpets are still wet. I had to dry it under the sun.
2). Many areas of the car are wet. I took picture of the drink holder and you can see it’s wet.
Since I have to do more work myself on drying the inside of the car, I don’t think it worth the $ 59 price.

My go to car wash place in three East Bay! I’ve been coming here for years and have never been disappointed. They do a great job for a totally reasonable price — $ 27 for ‘the works’ which includes a full exterior car wash and they clean the inside throughly as well. Every time I leave my car is spotless both inside and out, they do a great job of getting all the dog hair vacuumed up as well. The works plus includes a shampoo for your carpet but I don’t think it’s necessary to get every time.
It can get crowded but they’re super efficient and the wait is never too long. There’s lots of waiting room and it’s dog friendly :) I forgot cash last time I was there to tip and they let me add on $ 20 to my bill and she gave me the $ 20 in cash which I thought was super nice. Bonus: your 11^th car was is free! I’d definitely come here next time you want your car washed.