Great Lakes Carpet & Tile

Frank came today to add insult to injury. He brought back a box of tile the installers took (1 of 2). The story — our realtor said «oh have the tile installed after the settlement, probably about $ 3000 to replace dining/​living room carpet, so then we called the company that did the initial install Great Lakes Carpet, WILDWOOD, FL — Frank came gave my wife a $ 3999 +$ 700 +$ 250 estimate — she wanted — we signed. I said seemed high based on what my realtor said. He said «who was your realtor» writing down my response — I hope I did not get my realtor in trouble — the realtor Todd was GREAT) check, let me know — I found the same tile for 2.75 — his estimate was 3.75 + 3.75 to install — he estimated 540 square feet, I measured 470 square feet. I sent him the confirming listing He said nothing!!! They came to install — they did a great job installing — I saw them taking 2 boxes after all the tile was laid (18 square feet each) AFTER all the tile was installed. My wife called and Frank said NO they had not taken tile. He offered to get a box at HIS COST $ 22 (meaning about $ 1.50 a square foot. We said no thanks So if installation normally is about the cost of tile per square foot — honest win-​win cost would be supposing a 60% markup (doesn’t every retail wish they could get that) $ 2.40/sq ft and install $ 2.40/sq ft so $ 4.80/sq ft installed which means for 540 sq ft would have been $ 2592 plus the ($ 500 «special padding») — okay so $ 3192.
NOT the nearly $ 4900 he charged us. I am posting this because he actually returned one of the stolen boxes of tile tonight saying he heard we were short — compare all prices before you ever buy from these people. I did ask my realtor about the high price who referred me to ROLAND who he said did a similar job for $ 3000 for another the villages resident —
long and short — their installers were very good — great job, their salesperson was taking advantage of new residents — be ware.