Old Navy

Probably the worst old navy I have been to! We went at 1030 and the entire store looked like it had a speed sale where no one put anything back and the employees could care less about their displays!
We went in for some shirts for our daughter and it was a mess, will not go there again.

This is probably my favorite Old Navy.
I don’t love Old Navy like many people do — the product quality varies from season to season.
At the Ladue location, I find good deals and great selection. It’s the only one I visit these days.
The wall of women’s jeans is usually a mess, but that’s a problem at most ONs. The employees are too busy working at the registers and fitting room and stocking to do much zoning.

I shop here pretty regularly. The staff is for the most part very polite and helpful. The store is almost always a mess though. Having worked at an Old Navy in the past, I understand the struggle to keep the store clean and I am a rather patient shopper, although it is sometimes bothersome. It is evident that new shipment items will be placed in locations in which they do not belong. For example, an entire obviously newly unpacked collection of jackets were placed on the clearance rack. A little TLC could go into cleaning the sales floor and the shopping experience in this store could be greatly improved.

I just recently moved to the area. I have lived in multiple states and shopped in too many Old Navy Stores to count. I have never seen anything quite like this store. It was a HOT MESS! Clothing was piled up in the floors and kicked/​pushed under the hanging racks. On top of the clothes in the floor were other random items like shoes, scarves and even toys! The hanging items were no better. Nothing was organized by like items or size. It didn’t appear that anyone was doing anything to clean up this mess but maybe this is the status quo for for this store hence the horrible reviews. I will drive the extra miles over to the O Fallon, IL store next time! I know it is clean and organized. YUCK!

I just left this store extremely frustrated. Everything was a mess. The clothing was shoved in every crevice available and nearly unshopable. I went to try on 4 items and there was a wait for the dressing room. Not unusual but It looked like they had most of the fitting room blocked off with racks upon racks of additional clothes. I finally got a room and the door was broken. I didn’t even bother and immediately left. It’s Sunday afternoon. People shop on the weekends. This store needs to put the customer first and make it easier to be a customer.

This old navy was having a sale on their active wear so I stopped in. The lady who greeted me was very nice and told me all about the sale. After that, everyone else left me alone pretty much. The store was fairly clean except the dressing room was very crowded and clothes were everywhere. Overall, it was a good experience but I’m sure they could do better with the dressing room!

Had a great experience today at this store and want to say thank you to Shelly the manager who helped me. After working all day I went here to get a quick red t shirt and vest for a cardinal game. Unfortunately, no red tshirts or vests and was looking lost and ready to leave. I was greeted by a friendly hello and can I help you find anything. I figured she would know what she had for me to wear to a chilly ballgame. No red but I ended up with a white vest, red scarf, gloves and several layering options. While I was there I bought 9 t shirts to update my fall ones. Cant believe how nice this quick trip to Old Navy ended, thanks to Shelly. She is truly an asset to this store! I will be back… SOON!

Probably my least favorite Old Navy store in the area. Mostly because of store size and selection. It’s a small store and the clothes are crammed in.
The selection is poor if you’re not a size 2 or small. Since I don’t go to Old Navy on a regular basis, I usually intend on going to drop some dough on the basics but when I go to this store I usually end up walking out with only 1 – 3 items if any.
As far as the friendliness and helpfulness of the sales associates, it’s always been hit or miss for me. Sometimes the associates seem to geniunlaouly care about helping you then other times you can never find anyone friendly enough to help you.

I really enjoyed my experience at this Old Navy. The staff was helpful & everything was pretty organized & easy to fine.

This Old Navy store is probably my favorite in the area. My only complaint about this store (as well as every other ON) is that they lines are always soooooo long! I hate waiting in line. I really do.
Old Navy is not my normal shopping spot; however, I was in the mood for some new pajamas and I noticed they were having a 50% off sale and so I had to go check it out! I love pajamas and how could I turn down $ 6 pajama bottoms? I couldn’t. I also couldn’t turn down the $ 20 pea coat I found in my favorite color! I now own a purple pea coat! This makes me happy.
While walking around I was greeted a few times and there were plenty of workers available to help answer questions if I had any. I found myself in the back of the store for a while browsing through their sale items… did you know they have a clearance section? I didn’t. I found a shirt for $ 2 as well! Ummm yes please! This Old Navy Rocks! I will be back.

I love going to Old Navy when I have at least a 25% off coupon. Has great deals on basics. I also find great deals on bathing suits and dresses. The staff at the Ladue store are always grouchy. It really turns me off.

I don’t care what anyone else says here, I love this place. You get an unbelievable bang for your buck here. I spent $ 160 here in June, and probably bought 25 – 30 items ranging from tank’s for my wife, vnecks, tee’s, shorts, shoes etc.

The one-​piece swimsuits were hideous, but at least swimwear is cheaper here than at Target. This particular section at the store was better organized too.

Addicted! Really! I love Old Navy, they have great sales and this location always has the perfect scarf to match with anything! I never have an issues with crowds and in the event I cannot find my size I’m able to have them call the Chesterfield location without any hesitation!

For Old Navy stores, I like this one the best. Located in a shopping plaza off Ladue, there is decent parking and also Pei Wei, Barnes & Noble, Fannie May, and Maggie Moo here.
Most of the Old Navy stores I go into are so torn apart, ruffled through, and disorganized that I can’t find anything, but no this store. They are the cleanest and most organized Old Navy I’ve been to.
The employees have always been super friendly here.
This is the value brand of the Gap/​Banana Republic/​Athleta/​Piperlime chains, so don’t expect Nordstrom quality here, but you can find relatively sturdy t-​shirts and tank tops for $ 2 to $ 5 on a regular basis.
My down sweater (slightly puffy coat with less puff) was only $ 25 during Black Friday and I LOVE THIS COAT! Came in a nice aqua/​teal, and I’ve received several compliments. It keeps warm, too, without being too… well…puffy. I’ve seen similar jacket/​coats to this at REI for $ 200. I’m sure in the long run, they’ll last longer at REI, but I really don’t mind mine for 10% of that cost, and when this one is worn down, I’ll just buy another in the latest style and color for another $ 25, and it will still be less than the $ 200 version.
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This ON never has anything I am looking for. actually in stock. The staff seems like they could care less if you shop here or not because they are too busy talking to each other.

This is one of the worst Old Navy stores ever! If you are looking for a black or white t-​shirt in 5 different cuts, this is the place for you. But if you are looking for shorts, or say a purple shirt, or heaven forbid, a pair of flip flops. This is not the Old Navy for you. The staff is far too busy to help you on the floor, but the people behind the counter are nice. Even when you, not an Old Navy staff member, have to walk them through how to do a return. Thank goodness for that summer job at Gap!

This Old Navy is pretty bad for a couple of reasons. First of all, I didn’t see any sales reps on the floor. Secondly, it looks like a tornado came through the store so it’s hard to find what you are looking for. Lastly, the sales people at the register to check out either just don’t care about their jobs or they really don’t what they are doing. Either way, I won’t be going back.

Yikes. This place was a disaster. It literally looked like the store had been ransacked (maybe it was?) — Clothes were strewn everywhere on the floors, falling out of shelves and hooks. I literally have never seen such a messy Old Navy. I also don’t think a single sales associate was on the floor — Only ones I saw were at the cash register. Eek.