Electric Generator Depot

Do NOT buy from these guys. I bought a refurbished Honda eu3000is generator from them to go in my rv the gen worked for about 3 minutes then dumped all the oil on the ground. After hours of arguing they let me exchange it so I went with a dura star only to find out it won’t work in my rv because the gen won’t start unless you use the choke and the choke is all the way in the back so I have to remove the gen to start it. They would not take it back because I put oil and gas in it. Yet they took the Honda back with oil and gas. It took 3 weeks, 7 phone calls and about 3 hours to get them to issue a refund on the first gen.

Stay away from this merchant!!! I bought a Duromax water pump that worked for 8 hours before the insides disintegrated. This company’s customer service personnel laughed and although they had photos of the broken and leaking pump, stated they did not believe it. They said they would not send me a thing until I shipped the broken one to them cause they «had to see it to believe it!» Of course, the cost of shipping the piece of metal was going to be more expensive than what the pump initially cost. I think they know this that’s why they demand to have the item returned at customer’s cost, and the shipping of the replacement will be at customer’s cost as well!
This company is obviously involved in deceptive business practices. I sent a complaint to the Better Business Bureau and they forwarded it to the company. The company failed to respond or even acknowledge they had received it.
Cheap stuff, deceptive business practices all add up to no good! Stay Away!

Whatever you do do not purchase anything from these people. I ordered a Honda EU 7000 from them. It looked like it had been run over by a truck. It also had over a thousand hours on it and was full of black watery used motor oil. When I called them they said I should take it to a Honda repair center for warrantee work! It was used, beat up, and wouldn’t even stay running. When I disputed the charges on my credit card they came back with more lies and it looks like they are going to get away with stealing 4 thousand dollars from my family. They basically sent me a used piece of junk when I ordered a brand new generator. Avoid these people like the plague.