Hayes Realty

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Hayes Realty
4 Reviews
Property Management
Open Hours today: 8 am — 5 pm
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78 401 Hwy 111
Ste H, La Quinta, CA 92 253
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Call (760) 895‑1430
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Jay S.
0 friends 1 review
10÷8÷2015
BEWARE BEWARE BEWARE!!! HAYES REALTY ARE PAPER GANGSTERS, CORPORATE THUGS TO SAY THE LEAST!!!
Well i have never thought i would be on Unilocal writing a review. Life is to short to be bickering about things, but it is never to short to lend a helping hand to others. So this is not to bash anyone but to simply state facts and help others to not get ripped off by people with poor morals and ethics!!!
I looked at a house that HAYES REALTY was advertising, i liked the house because of parking and size for my toys, When i went to the house i asked him about cleaning and various repairs that the property needed and he assured me, that everything would be professionally cleaned and repaired! so i signed a lease under that understanding! when it came time to get the keys, they told me that the house had been professionally cleaned and i needed to sign the MIMO FORM (MOVE IN, MOVE OUT) before they could release the keys, they told me i had a 10 day grace period to check the property!!! this is something you and the realtor should do together… so b careful of this bait and switch tactic they use over there!!!
so i went to their office and paid them the money and signed the MIMO form with the understanding i had 10 days to check if anything was wrong with the house. i then left there office and went straight to the house… that same night i got home and emailed them and told them the house was unacceptable and demanded my money back or that they fix these things ! The next day they come to the house to see what the issue was. before i could even get out of my truck they come up to the truck yelling saying I’ve wasted a month of thier commission and i aint getting S**t back, so i calmed him down and went inside the house to show him the issues. Of course he couldn’t control his anger, he was getting so upset with me and just starred going off!!! finally he threatened me with «remember i have personal information»,“you don’t hold the cards here spic”! they then stormed out of the house and begin this huge email war!!! there has been over 100 emails back and forth, for the last 8 days and still no solution!
I HAVE BONE MARROW CANCER (MYELODYSPLASTIC SYNDROME) WICH MEANS THAT I HAVE NO WHITE BLOOD CELLS, THE SMALLEST MICROBE OR GERM COULD GET ME SICK AND KILL ME! SO MY LIFE DEPENDS ON CLEANLINESS AND BEING GERM FREE, AND THESE PEOPLE DONT EVEN CARE ABOUT MY HEALTH
it has been 8 days, still no one has fixed anything, CLEANED anything, or painted or stepped foot on the property! the house is not suitable to move in so they have left me pretty much homeless until they fix it, IM NOW HAVING TO WASTE UNNECESSARY MONEY AND TIME FROM WORK, because i have had to get attorneys involved, the realtors assosication and even get housing authority on board and pay for storage of my things !!
this really sucks guys and i hope no one ever has to go thru this with them or any other realty company!!! I EVEN IF THIS ONLY HELPS ONE PERSON I HAVE DONE MY DUE DILIGENCE TO MAKE EVERYONE OUT THERE AWARE THAT IS CONCIDERING THIS COMPANY TO REALLY BE CAREFUL WITH THEM! HOPE EVERYONE HAS A BESSED ONE!
THIS IS A REAL POST… IF YOU HAVE ANY DOUBT ABOUT IT FEEL FREE TO WRITE ME!!!
HERE IS A DROP BOX LINK TO SHOW EVERYONE I AM NOT IN THE SLIGHTEST EXAGGERATING!!! these are NOT all the pictures but is what i have handy…
enough of my yapping let the pictures do the talking!!!
…

Hayes Reality has been managing my property in Palm Springs for a little over a year now. I could not be more thrilled with the service I get from these guys.
Within about a week of signing up with Hayes they found a quality tenant and signed him on for a year lease. They handled the move in process 100%. Throughout the year they handled miscellaneous repairs and maintenance quickly, efficiently and at extremely reasonable price quotes. It seems they have well established relationships with honest professional services (plumbers, painters, maintenance etc.)
I have used the larger property management companies in the Palm Springs area (i won’t mention names) but find hey either don’t address issues or simply relay the problem to me to deal with. Hayes Reality is responsive, proactive and actually HANDLES situations when they arise. An example: When the stove needed repair I got a call describing the problem. They gave different options for repair (depending on how much money I wanted to spend), estimates, pictures and recommendations. My tenant was happy because Hayes immediately acknowledged the problem and I was happy because the problem was basically solved by the time I got the call. All I had to do was make a decision based on the research performed by Hayes. Beautiful.
I recommend Hayes if you are looking for someone to manage your property. My tenant is happy. My HOA is happy. My neighbors are happy. I’m Happy.

As a property owner, we chose to list our home with Hayes Realty after contacting several property management companies and meeting with Josh in person. Since our first contact via internet inquiry, he has been the utmost professional. He promptly contacted us via phone and has always been available to us to via phone, e-​mail or text. His wife, Mai Hayes, has been equally professional and attentive to us. They have handled our property for nearly a year now and we plan to continue to do business with them. Their website is great and their record keeping is exceptional, my bookkeeper was very pleased with all the documents I was able to easily provide. I highly recommend their service, I feel they do an outstanding job of serving both landlord and tenants.

My partner and I purchased an investment property in Cathedral City in November 2014, planning on moving to California when we retire in the near future. We decided to rent our property until we were ready to make the next step. Since we are from the east coast and it would be difficult to manage the property, we decided to hire a property management company. We interviewed several management companies to see who would work out best. Our realtor recommended Hayes Realty and we set up an appointment with them. We also set up meeting with other local property managers for interviews.
We met Josh (Hayes Realty) during our vendor interviews when we came back to Palm Springs after the closing on the property. Since I am a professional property/​facility manager in NYC, as well as, a owner of other properties that I manage locally, Josh answered all my questions like I would have answered them with my own properties. He fully understood what I needed and pulled through with every promise he gave me. During the tenant screening process, he was amazing. He weeded out anyone who was questionable and not desirable and found the perfect tenant for us. He has been in the business for quite some time and is very experience picking the best tenant.
Hayes is also very knowledgeable about the local area and has great connections including service vendors and tradesmen. He saved us a lot of money using his vendors for the initial repairs we had to do to get the house ready to rent.
Hayes also uses a very good on-​line billing system that is easy to use and is very accurate at any time during the month.
Their management costs are low (7%) and they give you very good service. We deal with both owners, Josh & Mia and I can honestly say they are both responsive, caring and honest.
We would recommend Hayes Management to anyone who needs a good Property manager, they treat your property like their own.

Not going to change my mind on this one. It’s amazing how exactly 5 minutes after my original post on Unilocal I received an email from him. No, the reason I was upset was NOT because the price of the house was too much for me. I felt the house was OLD and was overpriced, which is why I asked if he’d speak to the owner. Had he been a decent real estate agent, he could have answered the question without being rude. I have called his «office» on more than one occasion, and sent emails. He can claim to answer immediately and answer all calls… but the frustration or calling and getting NO ANSWER when you’re looking for a place is ridiculous, especially when a lot of the properties seem to be his listings, which I cannot understand why. Maybe there are no other agents around. I don’t know. Still, he claims he shows houses til 6 pm BY APPT., but that’s the thing, isn’t it? You can’t get an appt. if he doesn’t answer the phone and make one for us. Weekends are when people would like to see properties. If you stop answering the phone as early as Friday morning at 11 am, then there goes the whole weekend. I’m sure he’s not a bad person, just that I would not use his services to buy, rent, or sell a house.