West Coast Auto Body

I’m so impressed and happy with the repairs on my Nissan Altima. The manager Frank is very friendly and wanted to make sure that my repairs/​paint were 100% perfect. I will definitely return if I ever have to have any repairs on my car in the future. I highly recommend this body shop.

Frank was a delightful man who helped repair what was needed after my initial review he made sure to buy the original oem parts my car needed for both of my lights and was very willing to fix the issues of the previous problems and even gave me a rental car for the days it took for the light to be repaired which was a bonus I was wrong to judge them so quickly I am glad I went to west coast auto body

Excellent service! I’ve had to had repairs done to my Camry and Highlander. Frank took great care of us. Very trust worthy and reliable! A+ service!!! Definitely would recommend if you need repairs done. Took care of all the insurance needs as well as rental arrangements for us.

Frank and his team is awesome. This is the second time I worked with them. Never disappointed. Professional, fast, fair. I hope I don’t get into an accident again but I would not hesitate to call on West Coast again.

Frank and Michelle, thank you so much for all the help. Professional and the entire staff did a great job on my 2015 Hyundai Sonata. I’d definitely recommend their shop to friends and family.

If I could give this place 6 STARS I would in a heartbeat. West Coast Auto Body provided excellent customer service and quality work. Having worked in the insurance industry for many years, I can honestly say the folks at West Coast Auto Body are true professionals!

ok, I was WRONG, WRONG, WRONG Frank was RIGHT, RIGHT RIGHT!!! lol I would have bet money when I dropped my car off (it had been hit and run) I went to get on the freeway and the steering wheel and front tires felt like they were coming off, I had it towed to West Coast, Frank told me it was the rear wheel, I said he was nuts, so as a compromise we took it to Puente Hills Dodge (he wanted me to be reassured) Well I was right about one thing, Puente Hills Dodge called me and said it was $ 140 to find the «problem» then they called me back later and said before they could find the problem, I needed all 4 shocks and struts replaced !!! I had 3 others tell me there was nothing wrong with them they wanted $ 1200 so I was right some shops like to screw women! I told PH Dodge just cause I was a women didn’t mean I was stupid !! Told them DON’T TOUCH THE CAR!!! and had it towed to West Coast, well what do you know it was the rear wheel, yes FRANK WAS RIGHT !! :) i will never doubt him again, and I will tell everyone he is probably the most honest repair shop around, hands down! Thanks again Frank, and your friendly staff very professional.
ST
PS. was about $ 300 less than I was expecting another big surprise.

Frank is awesome! they sure know how to take care of their customers! i had an accident last year. but my car still had some problems after. Frank stand by his service by 100%. if you are looking for someone that is honest AND reliable, GO HERE. you will not regret it!

Superb, 5 STAR Quality work and excellent customer service un equaled at any other facility that I have visited in over 2 decades as a driver in the greater Los Angeles, Metropolitan Area.
Excellent workmanship, and superior human interaction with their customers. I recommend, without any hesitation, this excellent Auto Body Shop. Extremely impressed and satisfied, rare these days in various places of business .
Regards, J Carlos Zavala
Referred by Mr. Francisco Miguel Zavala, Sr. (Hacienda Heights satisfied & repeat customer).

I have brought my car here before and always receive the best of care. Frank and his staff are honest, attentive, timely and always do a great job. This last time I brought my car in, it was totaled. I chose to keep it and have it fixed. Within a very short time my car was done and it looks as great as the day I drove it off the lot. I highly recommend West Coast Auto Body.
Stephanie C.

I got in a car accident. The other party took 100% liability. I was reffered to this shop. Initially, I had some issues with the shop. I was disappointed with the work done. I spoke to Frank and he took care of it right away. Had to go to Nissan dealership (I own a 2013 Nissan) to find out what the issue was with repair. The Technician told frank which parts are needed. He ordered the parts and now my car is in the condition I bought in. It took a while to get everything straighten out. But overall the works was great. Went through some disagreements at first. But part of customer service is making things right and that is what they did. Happy camper here.

My new car, a 2014 Accord was rear ended in early November. I went back to Frank and his team at west coast auto body because of the wonderful job that they did on my 2011 Accord last year. I trusted them with my new car and once again they did an amazing job! It looked new again. Great job! I definitely recommend this place to my family and friends. Thank you once again Frank and team!

Frank and the team is awesome! They were really communicative and attentive. The car looks even better then when the Toyota dealer made the fixes. They pay attention to detail and are transparent. I would recommend anyone to get their car work done here, a great job!

i am a surgeon in torrance area and deal with lot of interesting people :). i leased Cadillac 2012 SRX for my dad and he got into accident 1 month prior to lease end. Our car was initially sent to some local dealer and didn’t complete the job. our insurance then transferred the car here for additional repair.
Frank has been the best body shop or auto related personnel i have ever dealt with.
He is honest, efficient, direct and very professional.
I felt that he explanations were great and you can tell that he really cares about his customers and most importantly work quality.
I always been skeptical about auto body shops but i have to admit that this place has proved me wrong.
strongly recommend this place. Frank is the man.

BE CAREFUL! READ THE WHOLE REVIEW! LONG BUT VALUABLE. (TRUE STORY)
Totally disappointed! Read the reviews on Unilocal and felt good walking in.
Before I dropped car off:
When we called the agent, The receptionist said, «my agent wasn’t available» so she spoke to another agent. After I spoke with the substitute agents the receptionist wanted to talk to him. When she «talked to the agent» he supposedly said that I had to pay a deductible. Funny considering my original agent sent me an email say that I didn’t have to pay squat. The receptionist played the shocked role, and we called again and within seconds of her calling, my agent magically happened to be there and said that I didn’t have to pay deductible. I was pissed she tried to dupe me.
Go to pick up car:
I went to pick up my car after receiving threatening calls from the same receptionist. She said I was probably going to be charged If I didn’t pick up my car. They called me at night when I was busy and when I returned the call no answer. But that’s a whole different story. After I spoke with the receptionist, they went for my car and guess what, they couldn’t find my car keys. So the guy asked me. Ha! What a schmuck! After he finds my keys they tell me my car battery is dead. What?! I took it in working perfectly fine! It was replaced a year ago! I couldn’t believe they were trying to bamboozle me again! The balls on them!
As I asked around I kept getting different reasons why, which didn’t make sense. Everyone was passing the buck. As I questions their bogus excuses the manager went to my car to check out the damaged battery. He said the battery was pretty new and acted like he did me a favor by using the warranty I already had with auto zone to get me a replacement.(first they said my battery was leaking, then they said they had to charge it 3 times. All this and not one call to notify me.) If I didn’t question them and demanded answers, they would’ve scammed me the second time around.
The work they did was okay. But their shadiness overshadows the work they did. I don’t recommend this den of wolves to anybody. AVOID THIS SCAM!

So once again bitter/​sweet we had to use this auto body shop due to accident. I say bitter/​sweet due to the accident part not that we had to come here for repairs. Frank the owner and staff including receptionist Michelle are great, professional and so efficient. I recommened this place to anyone that asks… There work is amazing, car came out looking like new BOTH times… Thanks West Coast Auto for making this so stress free and being so helpful !

West Coast Auto Body is absolutely SUPERB, in every sense of the word!
Getting in a car accident is never a fun time. Recently, I was in need of an auto body shop. The first thing that came to mind was to Unilocal for one.
Having a career in Procurement, I naturally sourced it out. I attained 5 estimates and WCAB was honestly not the cheapest (they were not that far off from lowest), but I believe that you get what you pay for, in most cases.
When I was reviewing the estimates, I kept thinking of my encounter with Frank Alejo, the General Manager at WCAB. I could not get over how honest, friendly, courteous, helpful and informative he was with regards to my need at the time for car repairs and general questions.
It was so refreshing to speak to him and get honest answers. Based off of this amazing first impression and the clear indication that Frank really does care about his customers, I decided to award WCAB the business.
THANK GOD I did! The job they did on my car was magnificent! Not only did my car look better than ever before, it was done in 3 days in comparison to a minimum time-​frame of 1 – 2 weeks everywhere else.
I was at a lost for words with the job Frank and the team at WCAB did on my car. This place is a well run oiled machine. The team is full of knowledgeable, friendly people who are great at communicating with you.
Frank’s amazingly professional and caring demeanor truly rubs off and trickles down to everyone else at WCAB. I am very fortunate and lucky that I decided to take my car here.
Not only was my car repaired to perfection, but Frank and the team understand the value of «the details.» It was washed and waxed. My headlights also had built up corrosion from not cleaning them over the years. Not a problem, WCAB took care of that for me as well, at no extra charge.
What more can I say… Unbelievable experience! Plain and simple. Please, please do yourself a favor and only go to WCAB for your car repair needs. Frank and team will definitely take care of you. Wish I could give 10 stars for this review.
West Coast Auto Body is absolutely SUPERB, in every sense of the word!

PERFECTO! That’s the job that was done on my car at West Coast Auto Body. The service was Awesome, the car paint (White Diamond Tri-​Coat) was a perfect match and they had my car done with a quickness. If that’s not all they shinned it up with a wax and cleaning that was a perfect finish. This place a A+. Frank the owner cares about his customers, you will not be disappointed.
I appreciate the awesome work done.
By the way AAA insurance does work with this company.

Recently ran into some problem with my driver side door latch, got a quote from another body shop and then West Coast. The amount quoted by West Coast was slightly cheaper, especially the price for the part. And Fernando took the time to explain how the repair would be done.
Once part was ordered, brought the car in and was fixed in the estimated time.

I got into a stupid stupid car accident involving my accord and a street sign that says slow down –_​– the irony.
Anyhow, I Unilocaled around and found this place had pretty good reviews. So I took my car here and Frank told me he needed to take it apart my front bumper and all that for $ 40 to access the damage. Thankfully it wasn’t too bad and I told Frank I really needed to save money since it was all cosmetics stuff that I needed replaced.
He did his best to help me save money on parts as well as gave me a discount on the labor. Even though my car did end up staying at the shop for two days longer than what he told me, it came back to me in great condition and I couldn’t tell I ever got into an accident. They know what they’re talking about are extremely knowledgeable about their line of work.
Frank is quite friendly and make sure to tell him exactly what you want, he’ll try to help you the best he can. Thanks for fixing my car!