I bought 2LCD t.v.s for my office. From the get go the smaller of the two had problems, so I exchanged it for another without a problem. A few months later the larger one failed as well. I took the t.v. in to be repaired. Paid $ 90 for the repair and took the t.v. home. A week later the t.v. failed again, so I took it in for repairs again; only to be told that they could do nothing for me. I needed a display for the office and was $ 90 further in the hole, so I asked them to credit the $ 90 to a new t.v. So, I paid for the new t.v. minus the $ 90 and i was on my way. A few months later the new Vizio and the smaller one i first bought both stopped working. I always use quality surge protectors, and these displays were not heavily used. So that make 3 defective T.v.s and these people will not re-reimburse, repair, or even deal with me at this point. Also they wont tell you these T.V.s are refurbished. Nothing they have is actually new! DONOTSHOPHERE!!!