All Classic Parts

I purchased a radiator for my classic 1968 Mustang fastback via this manufacture. FM-​2007.
The product has/​had issues. Purchased thru Dallas Mustangs, What I was told by the sales rep seems to be not correct. The pictures on the website, product description and wording in my opinion are questionable, possibly misleading and seem to be not a true representation of the product I received. But, when I called to express my concerns and attempt to find an agreeable solution to the product issues, Steve, the manager was confrontational, very rude, very, very argumentative, talked down to me, kept yelling at me, etc… Steve, repeatedly yelled at me «THE CUSTOMER IS NOT ALWAYS RIGHT» !!!, «I AM TIRED OF GIVING MONEY BACK» !!! etc… one of the worst customer service experiences I have had in nearly 40 years in the industry. When I asked to speak to his boss or someone else, he refused and continued his verbal assaults. When i called back and asked to speak to someone else, I was told Steve was the only one. Wow !!! That is as good as it gets?