Sally’s Beauty Supply

I came in right after reading the reviews and asked questions thinking I’d get some hag of a response and I was pleased when I was answered with a positive attitude.
Customer service is awesome! I came in 9 minutes before they closed and they were so helpful! Answered all my questions and didn’t rush me out the door. Once I had all my questions answered and was browsing someone else walked up and asked if I had any questions. They are very attentive. Don’t listen to these grumpy reviews!

NO, do not go there! like almost all the reviews I do agree that the ladies that work there are rude and when you ask questions, they looked at you up and down. Especially this lady with pink and white hair her name is Maritza and OMG she is not courteous it all. There is another Sallys at West Covina in Workman ave. The ladies are nice.

The girls here are super rude. They don’t seem like they like to help, they give attitude when u ask questions. And when u first walk in they give u dirty looks they don’t even bother to smile. It’s happened almost every time I come in. Too bad it’s the closest Sally’s to my house.

I’m only giving this place 2 stars because of the female who helped me at the register… However, the female who I assumed was in charge gave me nothing but dirty looks the whole time. I don’t know if she thought I was a thief because of the way I was dressed but c’mon it was my day off LOL Anyways I will never come to this Salleys again. She needs to take her attitude somewhere else, same with the Salley store in El Monte.

The girls were really helpful, it wasn’t crowded and they were super attentive even gave me a step by step.

I have been to this store 4 or 5 times, the girls were very helpful they help me find the right hair color product. Also they were very informative helping my niece and I select a curling and straightening iron. I’m about to go get more of the hair color product that they selected for me during my last visit. Thank you… OSG

Went here again. Only because it’s near my home. Think im not coming here again. Going to the one in covina by party city. Here, they make you feel as if you’re being watched like if you’re stealing something. I do not need to steal $ 5 items, I work! !! She asked if anything is ok as if i was going to steal an item. Did she ask the people in my row? No. She just stood there staring at me and my friend as if we were going to steal something when we were just looking at creams. The owner of this place must be either oblivious to who they’re hiring or just as rude and unpleasant.

Customer service is terrible I asked a question to one of the girls from here and she was so rude, not to mention there was an old lady asking for a shopping basket to shop around the store and the same girl! was disturb to get it for her instead told her, their in the front and didn’t even bother to get it for her & she wasn’t even busy.

I only go to that Sally when I dont want to drive too much unfortunatly that store is kind of by my house the workers are rude and they think the customers are going to steal merchandise they have the gel nailpolish in the back and when you ask for it they dont give it to you they put it in the cashier very weird ghen I asked if they had a specific brand of nail polish and she was rude saying we only have what is there
I always say it is going to be my last time there and end up going back but I think this time it will for sure be thr lasy time im surprised it is still open…
If you want a very nice sallys store go to monrovia it is eorth the extra miles

worst customer service ever!!! and paying with debit its not acceptable only credit. .its ridicules..

I go to many different Sally locations, most of them the staff membersare very nice & helpful. The girls who work here are young & sometimes depending on the person they will greet them or just simply ignore them. Sometimes these workers have attitude of pretend to be busy so they wont have to help you. This location is somewhat located in a not so nice area & to top it off this Sally’s is a very small building. I’ve been here 3 times & I wont be coming back to this location, I’m just not a fan!

The girls here are no help! If it wouldn’t be for my friend who always does my hair i wouldnt know what to get. honestly i hate going here and the only reason I do go is because they sell China glaze, I have a sally’s beauty card and it’s close to my house. they should definitely consider hiring some customer friendly people!

First off their credit card system sucks! When you pay with a credit/​debit card you can actually hear the Internet connecting. It’s annoying. Anyways, I never carry cash, just my debit card. I went in on Friday to purchase some items. When the girl ran my card it was taking forever and she kept hitting a key on the keyboard (I guess to run the card again). No problem, it happens where I work too. Today, Monday, I check my bank account cause it seems off. As I scroll towards the bottom I see that the number of times the girl re-​ran my card was the number of times I was charged!!! 3 times!!! Wtf!!! I called them right away and I was told I can come in and get a refund. I was across town so it took a few minutes to get there. When I get there no one was at the register or in the general area. I waited a few minutes till someone finally came. I explained to her what happened and she said that the girl I spoke to gave me wrong info and that I have to call their customer service dept. ugh!!! Really!!! I called and nada!!! When someone did answer they hung up!!! And when I called back I got their automated message saying their closed for the evening!!!
*****if you’re paying with a credit/​debit card make sure they don’t charge you for the same transaction more than once!!! Check your bank statement when you get home!!!****

The girls there are so hopeful and are always in such a good mood.