Grossmont Pediatrics

I made a appointment for my son’s physical I was told my appointment was at 3pm. I got my son out of school we were even 15 mins early. We were told we couldn’t been seen. Explained to the receptionist we have a appointment at 3pm. She told us our appointment was at 2:30pm. Clearly when I made the appointment for 3pm. Said she would ask if the doc could see us. And she came out 5 mins later and said no the doc can’t see you. You need to reschedule. Forget it am never coming back to this place. so unprofessional.

We had to wait over an hour to be seen at their subpar location even with appointment. This place reminds me of a bad childhood memory. The staff wasn’t very friendly and the facilities were lacking character. Everything seemed old and outdated. The waiting room is unexciting for kids. Their décor is bland.

All three of my daughters are cared for by Dr. Adigopula. We are fairly new (2 years) patients and found her through our new insurance. At first I was not happy about having to change pediatricians after 13 years at the same practice. I knew during the first five minutes of out first appointment that we had stumbled upon a GIFT from God. Her patience and attention to detail is unike any I have seen in a pediatrician. She listens to both the child and the parent with equal measure. She spotted some suspiciaous symptoms in my oldest daughter which after many specialist and tests resulted in her on the path to recovery. My daughters ages range from 15 – 7 and all three love her equally.
In addition, the staff is WONDERFUL! Every phone call results in a satisfying result. I have even walked in on very late notice asking for releases to be signed and they get it done with a smile. We have had the pleasure of having been seen by each nurse and every single one made my daughters feel at ease.
I just wish my insurance would have been changed years earlier so my oldest daughters would have had more time under Dr. Addi’s care.
If I could give more than 5 stars, I would.

My children have been attending this office since birth, they are now 6,5and3. I have had nothing but the most respect for this office, I have always had a child with Autism. Knowing this Dr. Adigopula choose to keep seeing her instead of referring her to a BHS doctor. Recently we applied for IHSS For My Oldest Daughter. Dr. Adigopula had a hard time filling out the IHSS forums. She stated that the forums are not met for children with Autism. Dr. Addi filled out the forums wrong. My daughter was denied. After speaking with Dr Addi at another appointment for our daughter, she was informed we were denied and asked to re fill out the forums. This time allowing her assistant to fill out the forum and just signed it when her assistant was finished. This new forum had many mistakes misspellings and multiple boxes checked when simply asking for one box to be checked. My daughter’s new forums were denied again. And I her mother was accused of forgery by IHSS, due to different handwriting. I was so shocked at the lack of professionalism and honesty my children’s doctors office was presenting. I have chose to take my children elsewhere. The lack off ability to fill out County of San Diego forums was astonishing to myself and our family. Because of Dr. Adigopulas lack of care for my disabled daughter, she is getting denied the services she NEEDS. If you have a child with Autism or any other disability. As a mother I am begging you not to attend this office. Children’s BHS can assist you and gather the proper treatment for your child/​children.
I strongly advise you to look into providers before deciding on just one. This could happen to anyone.
Thanks for reading.
Take care.

My son usually sees Dr. Adigopula, but today he saw Erin the nurse practitioner. Both are very sweet and helpful and solve whatever issues he went in with. I like that we don’t have to spend a lot of time talking about everything. (My son had a pediatrician earlier in life who would take too much time talking about stuff she was interested in and giving opinions about how to raise kids her way and I am so glad this office does the opposite!) The doctor is never fun when you aren’t feeling well, but this office does their best to make things feel better. Even the supporting staff are very sweet and efficient.

Staff is rude and not helpful. If it weren’t for tricare putting us here I would never come back. They schedule appointments for 1:30 but don’t come back from lunch until after then. They lock the doors and leave patients to wait outside in the cold. If you call they don’t answer. If you knock on the door the look at you and just leave you there in the cold. Unacceptable.