Bank of the West

I’ve been with BOTW since I was 16. I have always had great customer service here. I love how there is a drive through at this location and I love how you can make a deposit through the ATM, even if it’s 3 a.m. and the only people awake are meth heads. I love that there is always parking and that all of the employees are friendly. I love that they never judge how poor I am or how I used to deposit checks from Deja Vú. I love how they usually have candies for the customers and they call if something is wrong. I love how I get free checking and free bill pay online. I love how easy their online and paper banking statements are to read.
I don’t love how there are only 6 locations spread out over San Diego, but luckily for me I live very close to Grossmont Center and even luckier for me if they have Resee’s peanut butter cups when I go in.

Horrible excessive fees filing a lawsuite to get back money they have taken for no reason are cv ousting my business hundreds a month.