Harmony Dental Group

I had some very bad experience with their business management. Hope you don’t mind to read a long story.
More than two years ago I did a deep cleaning at Harmony. I paid the full statement at the second day. Six month later, yes, 6-​month, they sent me another bill said I still own $ 100. They explained they forgot to charge it. After 6 month? Alright.
After that I had another bad experience. I scheduled a general 6-​month cleaning. They called me and left a voicemail to remind it on two days before it. Good. When I went there, however, the check-​in lady said I needed to log into my account online to confirm the schedule. Since I didn’t confirm it, there was no available slot for me.
With those two bad experience, I walked away and decided I won’t come back to them anymore. I have been with another dentist for more than one year.
However, it doesn’t end there. Two days ago, 11/​04/​2015, they sent an email to me:
«
Hi Peng
We had your scheduled for a cleaning appointment today at 11:00am. Please note we do have a cancellation policy that states we née 48hr advance notice for cancellation, no notice results in a $ 50 cancellation fee. We will waive the fee this time. Please let us know when you would like to reschedule.
Thank you
Teresa
«
I DID NOT make this schedule. Who did it? They just set up one without my authority! And, if I don’t cancel it or show up. I will be charged $ 50? Give me a break.
Harmony Dental Group:
Please STOP setting up any schedule by yourself without my authority. Please STOP emailing or calling me. It is really annoying. Please completely remove my information and account from your system.

I can not say enough good things about this place! :D Dr. Farid is a godsend. She is so incredibly nice and shows nothing but love for her patients. That goes for everyone working there actually; from the super nice receptionists, to the awesome assistants. The place has a warm and welcoming vibe to it. This is honestly the best practice I have ever visited (been to too many to list). If you are able and lucky enough to get an opportunity to come here do not pass it up!

Happy experience all the time. They always have the latest in product and technology. Remembering patient details is also a delightful aspect of this office.

Easy to schedule appointments, super friendly office staff, fillings were relatively pain and hassle free :)

I just moved to san diego and find this clinic
I don’t know if they’re lie to me about my teeth or no
But what can i do

Dr. Farid is so awesome. She is thorough and she’s genuinely after what’s best for the patients. She won’t try to tell you you need procedures done just because like other dentists I’ve been too. The staff is also great and really friendly. No one is trying to rush you out of the office.

I had some fillings done here last week, staff was extremely friendly, I didn’t feel the needle or any part of the work that was done! Definitely recommend harmony dental group to anyone who needs any work done on their teeth!

I just moved to San Diego and was in need of a new Dentist. I am happy I made the choice to see Dr. Farid at Harmony Dental. It was a great experience, every person I interacted with was very friendly and easy to talk to. Dr. Farid took the time to explain everything she was doing. I will continue to be a patient, and encourage any one else that is looking for a dentist do the same.

My mom worked in the dental field so growing up oral hygiene was very important. She always made sure my brother and I cleaned our teeth well, and it paid off! We’ve never had cavities… that is until I visited Harmony Dental last winter. I went in for a cleaning appointment like I always do every 6 months. My dental insurance changed so I thought I would give them a try. After taking X-​rays and cleaning my teeth, Dr. Farid came by to tell me that I had not one, but THREE cavities and that they needed to be filled immediately! They then took me into a separate room alone and told me that this was very serious, and they needed to be filled right away. I knew in my stomach that this wasn’t right. I felt pressured and unsure, and told them that I would schedule an appointment later.
Fast forward a month, I went to get a 2^nd opinion at a dentist that I know and trust (but unfortunately doesn’t take my dental insurance). I told them that Harmony Dental said I had three cavities that needed to be filled immediately, and after my dentist took more X-​rays and examined my teeth he concluded that not only did I not have ANY cavities, but that my teeth were extremely healthy. There was nothing I needed to worry about.
Harmony Dental may have a nice looking office and convenient appointment times, but when it comes down to it, they made me feel pressured to get work done that didn’t need to be done, and they falsely told me that I had cavities when I didn’t. This office in untrustworthy and fraudulent. I would rather pay out of pocket at a dentist I trust than go back to them again. Always get a 2^nd opinion on your dental work — you never know who is out to make some money off of your ignorance!

Great experience ! very thorough visit for myself and my 7 yrs. old daughter. Great staff, clean office and stylish .The doctor and hygienist are super detailed and really take their time on the patients to ensure great service. I will referring all my friends and family to Dr. Farid. thank you

All of the staff members are very friendly and they make each visit very pleasant. Dr. Farid is very informative and personable. When one of my fillings was causing me some discomfort after my visit and I called the office, they were very accommodating and Dr. Farid fixed it right away. It is unfortunate, though, that parking in the lot requires a fee.

I got to say this is the nicest and most polite dental office I have been to so far. From the phone calls to walking into their office, the worker were very friendly and were easily approachable. I hate going to the dentist due to many bad past experiences, which made me very nervous. I would definitely come back here again.
I made an appointment to get my filling fixed two weeks before I came in, the person over the phone was very helpful and friendly. She asked for all my info. over the phone and looked up my insurance to make sure I was covered. I came in for my appointment greeted by a friendly smile, they took me to a room to fill out some paper work on a computer before heading back. They took some X-​ray and had Dr. Farid explained to me what needed to be fixed and such. Dr. Farid was the one that fixed my filling, she was very nice and understanding about my anxiety with dentists, so she took her time with me. She told me whenever I needed a break just raise my hand and we can take a break. She made my dental experience so much more better then all of my past dental visits.
Pros:
–nice and friendly staffs
–somewhat high tech. (they text you a remind of your dental appointment /​/​fancy x ray monitor)
–nice and clean dental office
–if you refer someone, you get a referral credit
Cons:
–pay parking (no validation, if you don’t want to pay for parking schedule a later appointment, free parking after 5 or 5:30pm)
–must find street parking if you don’t wanna pay for parking

I love the friendly staff and always feel welcome here. Going to the dentist always scared me but Dr. Farid makes the visits comfortable and painless. The staff are very accommodating with my work schedule. I just secretly wish they opened on weekends though!

I will not go back there again. They were not honest regarding the charge and coverage. I was feeling like a sales person and trying to make you do more things. I can’t give less that one star.

They don’t validate for parking in the garage… :(which I thought was a little bit unprofessional, I am paying to be a customer, they should at least let me park in the lot when there’s no parking outside. The free lot is very crowded and busy during the day.
Very nice office, though, and the staff was incredibly warm and welcoming and friendly.

So happy I found Dr. Farid. I moved out here from the East Coast and had to continue my Invisalign. I almost gave up on it thinking switching to a new dentist was going to be a huge hassle and more money out of my pocket. Luckily I was able to find this Dr. Farid. She and the staff made my transfer incredibly easy. My last dentist in Florida didn’t seem to be very educated with the processes of Invisalign. Not only did Dr. Farid know a lot, the staff were very educated as well.
Thanks Harmony Dental Group, you’re the best.

I went to this dentist for 2 years. I will never go again.
You will be fooled initially by the lush carpeting, fancy x ray machine, and cheerful secretary. However, you will be disappointed because 1) the dentist never bothers to learn your name, 2) will mix up your case with other clients, 3) will say you have cavities (that aren’t actually there), and 4) will try to sell you on the lucrative teeth whitening service.
All I wanted was a 6 month teeth cleaning done properly. These people did not do as thorough a job as my old dentist (who isn’t in San Diego). When I got a second opinion about these cavities Harmony Dental claimed I had~ my old dentist said that there *were* no cavities.
These people are well-​meaning and incompetent at best, and deliberately deceptive at worst. Go elsewhere!!!

I have had LOTS of scammy, chop shop dental experiences, but I Love love love this dentist!
The Dr. and the Dental Assistant/​Office Guru Danielle are super nice and always on top of things! The dentist seems to really care about her patients and has a very warm, kind spirit.
I would give them 4.5 stars if I could. Sometimes you have to wait a little longer than you’d like, which causes the loss of a star. BUT — You are not going to see a parade of different dentists who don’t know what is going on with you… just Dr Farid… and you might have to wait because she is busy taking good care of someone else so… 4.5 stars.
In glancing at the reviews popping up as I write this, I see one that says «Warning Dr. Farid is a crook.» This is not true!!! Believe me, I have been to several scammy dentists before (and since… see my other reviews…) and she is not one of them!!! She has high tech equipment and will show you your cavities right on the screen in front of your face!!! In fact, I recently went in for a toothache and she told me to wait and see if it gets better or worse before we do anything… Turns out it is feeling much better.
Unfortunately, Dr. Farid no longer takes my insurance but I would recommend her to all of you!!!

I’m sorry for the other reviewers that had bad experiences; finding a good dentist is hard, especially if you’re trying to find one that your insurance covers!
I’ve had good experiences with Harmony Dental, though. Dr. Farid does a good job of explaining procedures. The front desk staff, Danielle, is super friendly and helpful. I mean, she is a gem among dental/​medical staff!!!
Also, I just had a very bad experience with my four year old daughter’s dentist. Immediately after our appointment with the awful pediatric dentist, I took my daughter to Harmony to have Dr. Farid double check the pedi dentist’s work. She got my daughter in right away, even without an appointment, and took her time checking her teeth. I am so thankful for that.
I had a few of my own cavities filled yesterday. The procedure went very smoothly and quickly (for a filling!) and the teeth look great!

***WARNING***
Dr. Farid is a crook!
I went in to see Dr Farid with a slight tootchache. By the time I left she had a list of issues a mile long that needed to be fixed. She told me I had 10 cavities… 10… and that I needed to get two root canals. Totallying around $ 1500 in repairs (out of pocket). So, I went to the root canal specialist that she referred me too. The Dr. told me that he had no idea what Dr. Farid was talking about and that I did NOT need a root canal. At this point I knew she was a fraud. So I went to a new dentist (which I researched 1^st)… The new dentist said he was impressed with the cleanliness of my teeth and that I had no new cavities. NONE!!! If I could give zero stars I would!