Wescom Credit Union

Have had my account here for a couple of years never really had a problem so I told others n they also opened an account but today I actually had a emergency n a problem my card was being declined after I had just deposited saturday morning and had checked my available balance n later that night it was declined I called service n apparently all she can say is sorry I can do anything until a business day check online but online n app r under maintnance so now I have to wait until Monday to get my money seriously I carry no cash cause I believe my bank knows what they r doing. Sorry I will be going elsewhere I need 24 hour service that’s available to help in case of a emergency like this.

I freakin love Wescom. I hear about other people having issues with their banks and I swear it is a foreign concept to me. A friend of mine told me she was on the phone with Wells Fargo again this week because of another issue with her account. I was confused. Another issue? Again? Then she told me she switched to Wells Fargo because of all the issues with BofA. Is your account being screwed up by a bank a common issue for people? That baffles me. I have never had a single issue with Wescom. The branch in La Habra is the only one I have ever visited and I have received prompt, good, and friendly service every time. I have multiple accounts, a credit card and am working on my second auto loan through them. They are so nice to work with and make everything so easy I don’t think I would ever want to finance anything through anyone else.

Better hours than a traditional bank.
Staff is great, they even have an awesome greeter that always opens the door for you. Nothing bad to say about them.

I would like to commend the customer service of Philip, Aaron the manager and Phong. Helping me reestablish my old Wescom account and refinancing my auto loan by helping me save almost $ 200 dollars on monthly payments on my car; and helping me drop the APR% to a very low percentage compared to the other guys who where going to refinance my auto-​loan.
Thank you to the Wescom Team in La Habra!

I thought I’d try this location for a change since I was staying nearby though I usually bank at the Culver City location. Went in on a Saturday to open IRA accounts and though the licensed financial staff member had no one at his desk and wasn’t doing anything he refused to see us saying we had to have an appointment. While it was true we didn’t have an appointment, he didn’t have a client and was just hanging around his desk not even on the phone. I asked the office staff to try and get him to help us as we were only in town for that one day and this guy was completely unhelpful.
Luckily I called the Culver City location and even though the guy there had a full schedule, he promised he would fit us in. We left the useless and unhelpful La Habra office and drove 45 mins there where we waited for Young Kim for about 30 mins. He was excellent and was very accommodating and courteous. He was obviously busy but he politely made the time and gave us amazing service. I’m surprised that there’s such a huge difference between the two offices as I’ve never had anything but great service at all the westside (former) locations since they’ve mostly closed. I’ve been with Wescom for 10+ years and never had anything bad to say until this incident.
While I don’t expect Wescom to fulfill any request, I thought they’d at least make more of an effort than your typical thieving banking institution (that’s right BofA, I’m talking about you). Obviously, the financial adviser at the La Habra branch and the staff there aren’t very motivated to achieve anymore than being mediocre. If it wasn’t for Culver City and Young Kim, I’d probably would have closed all my accounts.

When I think of Unilocal,I think of restaurants. When I think of restaurants, I think of Unilocal.But when I make a quick stop at a bank, drug store, gas station, etc. you don’t really think of Unilocal!Well I don’t have time to really. It’s not like sitting in the restaurant waiting for food and you think, oh yeah, gotta check in to Unilocal!Also, taking photos inside the bank might bring some unnecessary attention lol.
I don’t normally like reviewing places I only go to once, but I am proud to say that I have been a member of Wescom Credit Union for more than 8 years! And I never think of checking in but I thought about it today. Hey, check in to Unilocal!Okay so I did. Happy now? lol
I would rate 5 stars except they are closing down locations and so it’s more difficult to find one near you. They used to be located in Albertson’s but the company are closing down locations as well. So sad. Luckily if you are a member of any credit union, you are allowed to use ANY credit union ATM for FREE. Not many are aware of that so I’m just putting it out there. So when I go back home to Hawaii on vacation, I can find any Co-​Op ATM and make withdrawals or deposits for free. There are over 30,000 surcharge-​free Co-​Op ATMs located nationwide.
I don’t think I will ever change financial institutions because I already have a wonderful relationship with them and breaking up with them might be a regret I will have for the rest of my life lol. So I took off a star not just because of locations closing down which is no biggie really since I do most of my banking online and there are tons of ATMs that I can use for free. But also they charge a monthly fee. It used to be free and I almost left them when they started charging but they are ways to get your fees waived like most other financial institutions. You get to accumulate so many points to be either «Signature» member or a «Platinum Signature» member which is what I am right now. There are ways to get points by going paperless, using your debit card, banking online, having loans with them, are several of the many ways to get points.
Becoming a Signature or Platinum Signature member comes with a ton of perks and of course the Platinum Signature membership will get you many more perks like unlimited use of the Coin Star redemption machine, $ 1000 daily withdrawal limit, or access to $ 1500 courtesy pay limit, is just to name a few of the many.
But what I like most about this financial institution is that once you develop a good working relationship with them like having a car loan, they will just offer you another car loan without even running your credit history or asking if you have a job lol which I do not have by the way. And if anyone is hiring, please let me know. Not kidding. Just know that I’m a full time student at CSUF and I have two more years to go! Unless if I go to graduate school forget it lol. I don’t want to think about it.
So every time I log on to my account or visit them, I am reminded that I am pre-​approved for a car loan up to $ 30,000. «Really? But what does pre-​approved mean? They will still check my credit right?» «No, you can take this certificate to any dealer and you are instantly approved to buy a car.» «Whaaaaaaaaaaaaat» But I have no job. :|
I never had any problems with Wescom. They called me once in Hawaii asking me if I’m on vacation when they noticed an unusual transaction in another state. I like that they called because some other financial institutions will just deactivate your card due to suspicious transactions and your stuck in New Jersey starving to death. No phone call. No nothing. I also like that they have never charged me any late fees for their credit card I have open with them. I didn’t pay at one point because I was low on cash and they called and asked what was up. Should have ignored the call lol. Anyways, that got taken care of.
This review is too long. I should have advised to get popcorn before you read lol.
Hours — Weekdays 9am — 6pm and Saturdays 9am — 4pm.
If you aren’t a member yet, make the switch! You’ll be glad you did! :)

No complaints here, I’ve been a memeber of Wescom and I am happy, only down side is the trimming of the branches, you have to travel further just to find one.