Adventist La Grange Memorial Hospital

I’ve been here 3 times and all were wonderful experiences. I was once taken here by ambulance after a car accident and about a year later went to the ER for bad neck and back pain– each time I was very happy with the service and care. Last week I found out I had to have surgery and I could go to La Grange, Hinsdale or MacNeal Hospital. I am so glad I chose here. It was a super clean and pleasant environment. Everyone– the nurses, PCT’s, volunteers, OR staff, etc. were wonderful! Everyone was attentive and fast but efficient. They all went above and beyond to me and my family members… My family loved everything about it too!

Well, thanks to a hellish kidney stone that was discovered on ¹²⁄₃₁ I’ve had some visits to all sorts of departments in this hospital recently.
The ER visit went good. Fairly speedy service getting me in to see a M.D. and then off to get a CT scan. My pain was inquired about several times. and pain meds were offered asap. The ER area of the hospital is undergoing remodeling, and I was lucky enough to receive a private space. The poor fella next to me had to be evaluated in a hall way with no privacy though! Had to suck for him.
Then back for several visits to get blood work, more CT scans, and xrays. Again, getting in and out was quick. Getting around the hospital was easy thanks to color coded arrows on walls led the way. Registration was always quick and efficient too. One gal even took the time to tutor me on how to access all my medical records on their website. Very helpful.
My surgery experience was good too. The day surgery unit needs updating though. Everyone I encountered from volunteers who wheel you around, surgical techs, nurses, and anesthesiologists were great. Friendly and empathetic.
Parts of the building are very new, parts for sure need updating, but they do appear to have much updating in progress. All and all, a good hospital that I hope I never have to return to anytime soon. And to anyone reading this, DRINK MORE WATER!
Also, my third check-​in crowned me as the Duchess of this place!

In and out of the ER in under 30 minutes. Our young daughter came in whimpering in pain from nursemaid’s elbow. Dr. McAdoo put her at ease with a great bedside manner and had her fixed and smiling in no time. The staff was pleasant, and moved her along through signing in very quickly. Every step of the way they treated our daughter very well, and were very considerate about her discomfort. We saw a doctor easily within 10 minutes. Competent, pleasant and considerate — great experience — thank you!

I had a wonderful experience in the ER yesterday. Yes, I said wonderful. The wait time was long, however they were extremely busy and somethings are out of everyone’s control. The level of care was above and beyond. If I ever had any doubt about which ER to go to, yesterday helped me realized I made the right decision.

Does the word EMERGENCY means anything. My husband was having stoke like symptoms having had a minor stroke before. We came to LaGrange and his blood pressure clocked in at ²²⁰⁄₁₂₀. We came at 4:45 pm and we are still sitting in the emergency waiting room at 6:20 pm without being seen by a physician. Seriously? We should have called an ambulance from home and then maybe he would be seen. The ER waiting room is new, beautiful and fancy. It’s a sorry state when the emergency healthcare can’t compete with ambience!

In the span of an hour, the staff in the emergency room was able to determine the root of my neck pain that no one else has been able to figure out for two weeks. The entire process was so fast and efficient — I refuse to go to any other hospital after tonight. I’m honestly in awe at how attentive and friendly the entire staff was. Although my neck pain isn’t gone, I’m finally on right the path to relieving it, so thank you!

This hospital was new to me and I did not want to go downtown… I have a kidney infection and it was causing the worst pain ever. They have me a really nice room, huge with a couch for my boyfriend to sleep on. A few nurses were more attentive than the others and I felt like they did not believe how much pain I was in so I could get some pain meds. When I would request meds, they took a half hour sometimes an hour… and when my IV fluids were done, they took over 20 minutes and had to take the tube out. Tried to give me a new IV and they just gave me pills only which worked better. Nurse Kathy and Glenda… the best and sweetest nurses here. The care was fair but not the greatest. Doctors have clear info. I would definitely not stay here again if I had too… I’ll go back to northwestern Memorial hospital instead.

I have to say, my poor mother has received the worse service and neglection ever at MacNeil hospital and then they sent my mother to the Grove rehab center on Lagrange rd which they are so nice and caring and when my mother lost her breath and had a diabetic attack they took her here at Lagrange hospital which was a life saver, this hospital has the best care the best doctors and the best attention any patient could receive and they are very thorough in what they do every day .
My mother isn’t doing really well cause of her heart and kidneys but it isn’t this hospitals fault, at least they are giving my mother loving care and help she needs at this moment and my mother couldn’t be any happier
Thank you so much to the administrative directors and hospital staff and the PTC and even the cooks for room service have all been so professional and kind, thank you to Erin and all the nursing staff and to all the hospice nursing staff for making my mother feel comfortable and relaxed during her last moments, we are still in Gods prayers as we speak.
Thank you again.
Ryan G senior advisor
Son of Julia Molina in room 448
The only bad thing is why does this hospital lock the front doors I understand visiting hours are over but there still some people who stay overnight they get off work late and still come to the hospital to visit their mother at least one door should be open

I don’t go to hospitals or doctors for myself. But, this time, I had to. I had a terrible pain in my stomach. I went to the ER, and although it took a while to be seen (and in what hospital ER DOESN’T it take a while?), but the doctor was excellent. He did a simple ultrasound right there in the ER, and saw a feint of what was to come, so he ordered a better ultrasound.
In just a few minutes, I was taken to radiology, where a very nice tech did a very thorough ultrasound. The radiologist was fast in reading the new ultrasound, and I was diagnosed with massive numbers of gallstones in the back of the gallbladder. Again, it took a while to get to a room (but again, tell me a hospital where it doesn’t), but when I was assigned, it happened very quickly.
The room was a private room, and the nurses couldn’t have been better. I was in considerable pain, but they came in and gave me medicine (which helped, but never got rid of the pain, but such is the nature of gallstones). They gave me something to help me sleep, and they did NOT do anything to interrupt that! The nurses and techs were very sympathetic to my feelings.
The surgeon assigned to me came to see me before 9:00 AM, and I was scheduled for surgery quickly. Soon, I was taken to pre-​op, and the people down there were great. Everyone came to see me quickly, so I could get the operation done quickly. In post-​op, they were very attentive, as well. They got me back to the point where I could go back to my room swiftly and efficiently.
Once back in my room, I was allowed to order. The food service isn’t typical hospital food. They have a regular restaurant type menu. They know what I am allowed and not allowed to eat. I ordered a liquid diet, and it was surprisingly tasty. Once I was able to eat a full meal, I ordered and it was there 30 minutes later (they promise it in 45 minutes).
The day of my release seemed to take a long time. The surgeon came in to talk to me early, but the general doctor had to see me as well, and that took some time. I had decided not to have lunch, but the food service called me asking if I was going to order. I thought that was nice, because if I had been sleeping and was going to eat, I would have appreciated the reminder.
I don’t like hospitals, but if I had to go to the hospital again, I’d go here!

Let me preface this review by saying I’m only been to the hospital once in my adult life so I really do not know how they are supposed to treat you and generally you only hear negative things when people talk about hospitals, very similar to airlines… however the experience atbLagrange yesterday from how I was admitted to the nurses and the doctors and everybody in between made me feel very warm and comfortable and I would highly, highly recommend admitting yourself if you need any procedures or anything else done… Thanks again Lagrange Hospital! I hope I do not see you anytime soon, however if I do, I know I’m in good hands

I was at this hospital last year most of the workers are nice. I think the day I was there computers were down everyone was handwriting info and a little testy but I like having a room to myself pre-​op since Its scary having surgery the privacy is nice

First time I had a negative experience here at the ER was tonight. About once a year my wife gets severe migraines that require a trip to the ER for treatment — tonight was terrible. I realize you get busy, but you were way under staffed. No excuse for that. Twenty plus years of good service here until now.

My father had quadruple bypass surgery a year ago. All I can say is: Fantastic care, at every level — from the attending nurses all the way up to the heart surgeon. They were all pros, and they put me and my family at ease during a scary time.
The facilities and accommodations are a mixed bag — some areas are new, some ancient. But a solid hospital overall.

See my review of this crap hole’s affiliate Hinsdale Adventist Hospital in Hinsdale, IL. Went to get stitches and was immediately led to an ER room — Cool, huh? Waited over an hour to be seen by a DO, not and MD — Not that it really matters — But the guy gave me my stitches alright — Only to have them fall out within 12 hours — I returned, the gave be a bandaid to compensate — Bleeding and swelling continued — Returned the next day and was told by a triage nurse that she’d grab me some «strips» to close the wound after she helped a few people — 2 friggin hours later, she reached into her drawer and gave em to me — 2 HOURS!!! Like its Hinsdale affiliate, poor medical care and even crappier service — AVOID!!!

You receive good health care but everything just seems to take forever. Doctors and staff are knowledgeable and helpful. You eventually get all the information, but you can sit for hours before you great or see a staff person.

So, I headed to the ER around 6ish (pm) for stomach pain, pressure, etc… once I was brought back, I was given a room and the Doc on duty listened to my issues and said, «we’re going to make you feel better and I’m going to find out out what’s wrong». wow! nice! The nurses were all great, and never complained or gave attitude when I had to be disconnected from the vitals machine a couple of times to use the restroom. (Drinking a trough of contrast will do that to ya «-)) Very kind staff. One thing though, I presented with typical GB symptoms and when I had the CT of my stomach, they didn’t include my GB which I was a bit confused about and mentioned it to the doc that night, so now I have to return for an ultrsound which is no big deal but was surprised they didn’t pursue it.

I haven’t yet encountered anyone at this hospital that wasn’t friendly and helpful.
When I’ve used the emergency room, there are usually few or no patients waiting. Fast service and they move you through.
Medical Records and Radiology have friendly and helpful staff.
I haven’t been admitted here or visited anyone that has so I can’t speak to floor nurses or patient food services.
The building could use some consolidation as sometimes if feels like you walk blocks to get somewhere. For a pretty small hospital the departments and services are spread out over great distances making it very hard for those that are disabled.

YIKES!!! Stay away!
Wow this is going to take some time to write this, but I feel that this is necessary to say to prevent people from going here!!!
1. I had a kidney infection and didn’t know it until I got to the ER at 10pm. Before hand I was DYING. I had ¹⁰⁴⁄₁₀₅ fever and was throwing up and in horrible pain. I lost 10ibs because I couldn’t eat anything. Anyways, we got there and the nurse did the basic stuff and we were in the room waiting for the doctor. The tests came back and the Doctor said I had a kidney infection. I was under the IV and he gave me a prescription for like 4 or 5 different pills. I don’t quite remember how many I just know there were a lot. Then he sent me home. Well it was late and I was exhausted and my mom said we would get the pills in the morning because I had no energy and I just passed out in the car. I could even make it to my bed my dad had to carry me in. I wake up at 2am with 10 fever again so they rush me to the hospital again and they wouldn’t admit us because my panicking mother should go to Walgreens pharmacy and get the pills. So we had to wait 2 hours for the Walgreens to get my pills ready. We didn’t know there was a Walgreens that is open 24 hours. I could have died!!!
2. I went to a dermatologist also here and I have a small cyst on my shoulder/​neck which I scheduled to have removed. The doctor looks at it and says I don’t recommend you getting the removed because it will leave a scar. I was like oh really? I just drove out here made time out of my day and paying you for you to tell me that I shouldn’t remove it because it will leave a scar? I don’t care about scars I have a huge scar from having a hernia. I would rather have a scar then a nasty ass cyst on my shoulder. I have short hair, so it is very visible. I can’t believe it. I was so pissed. Also, I have a serious sweating problem. Not just in the summer but in winter too. No matter what I do I sweat. SO MUCH, very embarrassing and I have to shop for these horrible shirts that aren’t close to my armpits because I will have massive pit stains. She told me to write this letter to persuade this department to approve me for these injections. WEll I spent 25 min writing this letter to be declined and then after a year they sent me a letter saying that this treatment is no longer available because patients have experienced serious problems and they could be fatal? WHHATT? oh hell no. NEVER again am I coming here again.
The workers are not very nice and the building is old and doesn’t feel clean. Go to Hinsdale Hospital! I realize it’s the same company but the location changes everything. Much nicer people!!! Trust me.

I wish that I could review people and departments at this hospital separately. My 88-​year-​old mom who was diagnosed with aggressive multiple myeloma in January was admitted after her radiation doc was troubled by her very low blood pressure. Turned out that she was in acute kidney failure due to the myeloma and dehydration.
They knew that they were going to admit her within 20 minutes. It took THREE HOURS to get her a room. The ER was functioning with a bunch of people working independently with seemingly little coordination of care. She weighs 93 pounds and they never offered her any food until I complained.
Finally, Dr. Sloan came on duty and things seemed to move more quickly. I can’t say enough nice things about him. Only one uncomfortable moment and, fortunately, my mom and I have a good sense of humor. She is quite frail and elderly. He asked if she had a living will or a DNR. Legit questions. She looked at me with her eyes wide. She didn’t even want to go to the ER. She thought that they were only going to hydrate her. I asked him why that should be a factor today. He said — well, it’s not anticipated — but, if she went into cardiac arrest they might break her ribs if they tried CPR. I told him that today we would take broken ribs over death.
I later explained to him that she was undergoing chemo and radiation and fighting and I didn’t want to say anything to influence her state of mind. He made it a point to have a personal conversation about life and choosing the life that you want — or don’t. She was very appreciative when she told me about the conversation and said that he helped her find peace with herself. Something that I couldn’t do — even though I support her choices 100%. I couldn’t bring myself to say anything that would sway her. He compassionately gave her permission to choose to die when SHE wants to. That was a gift.
The Third floor nurses Minnette and Arnold are off-​the-​charts good. Night shift — not so much. My mom had loose bowels and I helped her to the john four times. She had some problems each time and one time lost it on the floor because her IV and catheter lines were so tangled in the bed. I cleaned it up and cleaned her up for her dignity. I appreciated that and it was my honor. But, the night shift KNEW that she had bowel issues and didn’t answer when she pressed the call button for more than 15 minutes and she finally sat in feces until they decided to show up. Also, her IV was leaking and I noticed the blood leak — I didn’t know this needed to be fixed. Arnold on the day shift noticed it and changed it in the morning. The night nurse didn’t bother to check. He also had her fluid lines untangled and immaculate. He should get a raise!
Rene — the an admin nurse — was amazing. I complained about the night shift and she sat with us talking through the issues for almost an hour. She’s a delight.
They have an unusual «room service» system that is great for patients. My mom is not eating or drinking and needs a lot of encouragement. I ordered her dinner because she had somewhat of an appetite. I asked Arnold if her food choices could impact her ability to come home for Easter (she is opting against dialysis) And, then Arnold told us that her chart said that she was supposed to be on a RENAL DIET. The «room service» people had her on unrestricted. So, all of the electronics in the world didn’t get it right. This frightened me. If it wasn’t for the few spectacular individuals this alone would have made my rating plummet.
Desperately wanted to speak with her oncologist Dr. Jacobs and left the message with the staff several times. Including with another doctor. But, I’ve yet to talk to the woman. But, my parents adore her. And, I believe her to be a good doc. She can deal with my dad if my mom starts to fail and my dad refuses to let her go. I tried to insert myself into the process with my mom’s blessing. But, the woman doesn’t seem to have time for me.
The rooms are nice. She has a private room and there is a couch/​pull out bed. But, the cushions are so soiled — I wouldn’t even sit on it.
Again — my rating really goes to Dr. Sloan, Dr. Baker, Rene, Arnold and Minnette– who all should get five stars — and, adjusted for the negatives. Any other hospital admins reading this should steal them.
They are a good drive-​through car wash with great people doing the vacuuming and the polishing. But, if you want detailing or premier service — meh.

Awful experience here — my 4 year old had his tonsils out a week before and on a Saturday night started vomiting a substantial amount of blood. Rushed him to the ER at LaGrange as it is 5 minutes from my house.
The ER doctor didn’t know what to do, so they admitted him so the ENT resident could see him first thing in the morning. So they stuck and IV in him and waited, waited for the ENT to show up the next morning. Noon rolls around, no doctor. 3 pm rolls around, no doctor. Finally I pressed the nurse on when he was showing up and she went chasing it down. Turns out the ENT decided not to come in because he was no longer throwing up blood. Are you kidding me?
The following day we get him into the ENT surgeon who checks his blood count and said she couldn’t believe that they didn’t check it as he was way, way low on blood. Horrible, horrible experience.