Mama Fu’s Asian House

This place is HORRIBLE.
It’s literally run by teenagers who would rather chit chat than work, and the only thing they’re consistent at is ruining orders and making bad food. It’s so sad because about a year ago we were really loving it and then back to back to back to… you get it… orders were so messed up or the food was seasoned so badly that we couldn’t eat it.
I can’t believe that this place hasn’t had a new manager (or 3) turnover because they have to be hurting for business.
Ordering take out is an adventure in whether or not you’ll get to eat in the next two hours… or if your order of «extra» veggies being added to a dish will actually result in NO veggies in the dish. If you’re into that kind of dining… this is your place!

I have given this location, three different chances. The first time my food was burnt, the second time it was extremely greasy, and the third time my order was all kinds of messed up. The staff was rude, and unwilling to fix the problem. Southpark meadows and 183 locations are great. As for the Kyle location, I will not be returning.

Food is always great. Have tried many dishes and they are good about substituting items for me. Favorites are Tom Kha soup and Mongolian. Great that Kyle finally has good Asian food. Staff has always been friendly as well.

The food and service is not as good as the other locations I have been too ! Hope they change it soon

Swore I wouldn’t try this place again but I ordered take out not $ 5 delivery. Called it in and the Austin call center told me 15 minutes. Went over here after about 10 minutes and was told 15 more minutes. About 7 people inside the restaurant and there were 3 people cooking and about 4 out front waiting to prepare food dishes. Then they started arguing with each other. Real professional. Next thing I see is people being turned away. The kid was telling people coming into eat that it would be about 30 minutes before they could get their food. Two couples walked out. Management issues here and I for sure will not be back.

The food is good, but don’t order it through delivery. I placed an order and the gal on the phone said «It’ll be about 45 minutes till we get it there, but you’ll have to call back if it’s not there on time.» Well, an hour and a half later and no food at our house yet. When I called they had lost our order. They told us they would send us one for free. By that time we decided to just go get it. They didn’t charge us for that. Then our doorbell rang about an hour after we ate and they delivered another meal and charged us for that one. It was a strange ordeal.

Excellent food and experience. I’m floored that there are bad reviews because I had wonderful and fresh food with great service yesterday. The manager was especially helpful and the tuna app was amazing! Such fresh vegetables and fish with a great sauce. It was busy and they were rocking it! I will definitely be back!

Delivery took an 1 ½ hrs! I ordered the lomein, side of fried rice, and won ton soup. It was cold and terrible– the meal cost $ 30 and was definitely not worth it!

This seems to be a poplar spot by the number in line to order. My husband had the teriyaki with brown rice and enjoyed it. I had Tom Kha and was disappointed. It was not white and the flavoring left something to be desired.

High level of customer service from manager! Our takeout order was wrong the last time, and when we called, Mike was very polite and told us our next meal would be free. We are here tonight and eating and they weren’t rude about the free meal and Mike was here and really polite. They made a mistake right, while treating us well. We’ll be back.

I would have to agree with other reviewers about the Kyle location’s food being subpar. I LOVE the Southpark Meadows location. Somehow, the Kyle location manages to suck the deliciousness out of the food. It doesn’t have the same zing and a couple of times the food was over-​cooked. Also, the sit down table area is extremely cramped if you dine-​in. I’d recommend the drive up to Austin and just avoid the Kyle location.

I am not a fan of this location. I’ve eaten at Mama Fu’s, both the Southpark Meadows and the 183 locations. Something has gone terribly terribly wrong at the Kyle location.
The appetizers were not terrible but they were cold. Both noodle dishes and the rice dish were awful. The noodles and the rice were overcooked to the point of mush. Everything tasted the same even though it was supposed to be three different entrees. Even though I’d asked and paid for extra vegetables in all the entrees there wasn’t even a normal amount of veggies compared to the other two locations.
The Kyle location has nothing going for it.

Good and fast. Good menu. Great tasting food. And a bonus… now something other than pizza can be delivered here in town. Their Shrimp lo mein is delicious and they aren’t stingy with the shrimp. They also offer curbside pickup and actually provide a spot to park for pickup. They are always happy to accommodate things like no veggies in the order etc.

I order some dinner the other night with my husband. We love this place and tonight was no different but they outdid themselves. I ordered their orange chicken and it wasn’t like the normal way which was fine but I didn’t like it. We had ordered in and when it got here I was so bummed. I hate to be that person to call but we did. The Manager did apologize for it not being what we thought it was and asked if I love dessert. They sent me another dish and chocolate cake. Ummm did I mention I am pregnant?!? This totally made my night and just made me love Mama Fu’s even more, like that’s possible. Thank u guys!!!

I was highly disappointed with the quality of the food. I have enjoyed many great meals from Mama Fu’s in the Austin area and can always count on the Lo Mein, Calamari and Pork rolls, but not on this trip. The Calamari was dry and tasted old. The Lo Mein noodles tasted old and pasty, but the Pork rolls were okay. It’s unfortunate because we could have used more good places to eat in Kyle instead of another business operator in town just trying to make a buck and take advantage of our limited options.
I ordered my food online so I cant say much for the service except that the employees were courteous when I picked up my awful food.

Ordered take out. Expected at least half as good as Pei Wei and was completely underwhelmed. All items were tasteless and needed more flavor all around. Ordered 2 chicken entrees and one steak, crab Rangoon, lettuce wraps, pork rolls… Lettuce was forgotten for the wraps and it was nice they resent them over but they were small, wilted and sad. Not even worth the wait. The portions were small for the cost. I was left hungry and will not eat here again, dine in or delivery.

Short and Sweet Version: This location is not like the quality I’m used to from Mama Fu’s around the 512. Edible but not special. Last minute resort and avoid like the plague during lunch and the dinner rush.
FYI — I’m not deterred by my experience and definitely would not discourage anyone from dining in. I’ll most likely eat there again. Just don’t go into it expecting the usual standard of consistency and results from the brand.
The longer version: I have to echo the same sentiments as some of the previous reviews. So to be fair, I’ve given them a try several times now since they opened and here is a combined summary of those experiences.
My memorable meal? A Banh Mi, a pretty simple concept of a sandwich; protein, fresh veggies, and a bread of the french variety. The Banh Mi here is pretty much their main rice/​noodle protein entrée stuffed into the bread with veggies on request, not impressed.
Portions on Pad Thai and noodle options? I’ve had to request and be charged for extra protein to equal the usual portions I’m used to from my previous Ma Fu’s visits elsewhere.
The delivery fee is high but I’m sure that’s because this location opted for company owned vehicles they have to pay off rather than hiring delivery drivers with their own vehicles. Delivery times range from wild to punctual, more times than not it is punctual.
Solid 3 stars. You can’t really make this style of food taste bad unless you really tried.

Love the MamaFus in South Park Meadows, the one in Kyle not so much.
1. Place is way to small for the location. Forget about sitting down during peak hours.
2. The food has no consistency. You can order the same thing multiple times and it won’t taste the same. Eggrolls are either undercooked or burnt. Portions seem to be different too. Ordered two portions of Phở soup, and each broth container was different. One had less meat and more broth, the other had less broth and more meat.
3. If you order delivery, expect to pay an extra $ 10…$ 5 for delivery fee, and $ 5 for tip. This is not a complaint, just an FYI, we are paying for convenience.
Its hard for me to recommend this place because you really have no place to sit down. The place is way to small… can’t stress this enough. The consistency issue will probably get resolved over time.

On the good side I was quoted 45 min for delivery and it only took about 20. That was the only good thing.
When the delivery guy showed up and started reading my order to me he immediately says «shit» then proceeded to quietly read through my order. Once he actually reads it out loud he says «I forgot your drink» and just hand me the credit card slip with no further comment. Really that’s just great. Never apologized or anything. At the end he just was like well do you want me to drive all the way back and get it, or refund you? At this point I was pretty disappointed in the service.
Then I open my meal. The egg drop soup is just okay, but nothing like you would expect it to taste like. Also I ordered the Spicy Edamame and relieved the regular. The chicken fried rice is ok but seriously I paid over $ 19 for 1 person to have a sub par meal! (Delivery charge is over $ 5)
I’m pretty upset and disappointed in the location.

I feel like Mama Fu’s sometimes gets a bad rap, but if you take it for what it is – casual, fast Asian inspired food – they do a pretty good job. My favorite things about the MF are:
–Tom Kha. Oh the Tom Kha… Paper thin vermicelli noodles, plump shrimp, and tons of crunchy veggies, all in a spicy coconut milk and lime crack broth that I just can’t get enough of.
–Iced teas! I’m an iced tea freak and they have FIVE different kinds.
–Veggies! Their meats are great but I really like that they put tons of fresh veggies in all their dishes. Nothing canned and they use the good stuff like red bell peppers and bean sprouts.
–They’re always running buy-​one-​get-​one and other gift card promos
–It’s actually an Austin company, so they have a really extensive vegan and gluten-​free menu
–You can pick up or have delivered but I especially like that they do curbside pickup too. Just describe your car when ordering and they will run your order right out to you when you drive up!
Is it authentic or mind blowing? No. But is it an affordable and easy vegetable/​lean protein dish when you don’t feel like cooking? Definitely.