Brian Rothert – State Farm Insurance Agent

Brian Rothert’s office has a very friendly staff and knowledgeable too. I always feel welcome when I come into the office. Not only do I trust him with my auto and home insurance, but I trust him to protect my family as well with life insurance. Happy I can sleep a little more peacefully at night knowing I am adequately protected by such a great company.

Very happy with fast attention and service. We have been with State Farm for several years then moved to Knightdale. The location is convenient and we think that the agents office is very easy to deal with. They have always been very helpful in explaining insurance stuff to us. They will make time for customers after working hours as well, so that is a plus. He even called to wish a happy birthday, which i never would have expected!

My daughter (a young Marine) got stationed in NC and bought herself a car. Here at home in CA she used to pay $ 50/​month ($ 300 for a 6 months premium) so you can imagine my surprise when she told me she got Geico and her 6 months premium was $ 2,034???
You bet a dropped everything and started getting quotes from different insurance companies in NC. I was shocked to see that almost all of them quoted me about the same! E-​surance offered a bit less, around $ 1,600. Originally State Farm didn’t even give me a quote online! To be honest, the only reason I even check them was to see how much they will quote me (considering the fact they are one of the most expensive ones out there) but I assumed the reason I didn’t even get a quote was because the number was so high it couldn’t even fit on the screen.
Anyway, the very next day I got an e-​mail from Daniel Price (one of the agents working in this office) apologizing that their system didn’t give me a quote and offered to help me. By then I was so frustrated with those high numbers that I didn’t want to even think about insurance agents. To me they all looked bad! So I basically sent him a border line rude e-​mail, explaining the situation and telling him that if he can’t beat E-surance’s $ 1,600 he better not waste my time.
He not only managed to deal with a nasty upset mother but also managed to offer a better quote! Very patient, very understanding and very knowledgeable! I have no idea who that unhappy person before me talked to, but I can’t say a bad word about Daniel!
In fact, I have only good things to say! He answered ALL of my questions (and you can bet I had a TON!). He not only answered them, but he did it in a timely manner! He also explained very patiently to me why her rates were so high (darn NC! You people are nuts to live there with politicians like that!). He treated me like a human (something insurance agents don’t generally do). Let alone he offered the best quote! And did not ask for half the policy in advance! My daughter is making monthly payments.
He’s been also very helpful with the questions I had about the insurance laws in NC. My daughter got charged some crappy fee cancelling her Geico insurance. Daniel helped with that too even though it wasn’t his business!
Yeah, I like him. I feel my daughter is being well taken care of.
I’ll update this review as time goes by and I have a bit more to say about this office but so far I am beyond satisfied with the service provided!
Wish all insurance agents were like him!
Thanks, Daniel!