Budget Rent A Car

If I could give ZERO stars, I would! I am a local business owner, with numerous company vehicles. I ran into a situation where I needed to rent a car for my business to run as usual. Picked the car up and noticed on the way to an appointment with a client that there was a chip in the windshield. Upon returning the car I was rudely approached about the chip, and yelled at about having to pay for this damage. Then the following day I noticed I was overcharged. I called to dispute the charges and was told that I returned the car two hours late (NOT EVEN CLOSE TO THE TRUTH!) and that I was also charged for a tank of gas, which was unnecessary because I filled it up prior to returning it. The place was supposed to call me back on monday, and of course they never did. so I had to deal with the 800 customer service today. Ugh, very frustrating. Very poor customer service. NEVER doing business here again.

Unclean cars sold by untrained staff.
Took over an hour to rent a car that was previously reserved
Part time hours, they are only open 9−1PM on weekends
Tried to call customer service but keep getting disconnected
Have to take time off work on a Weekday to return car due to short weekend hours