Terra Verde Resort

If there was a zero that would be my rating for poor customer service, maintenance and cleanliness. We arrived to our condo around 11pm to find plaster peeling off ceiling dropping onto kitchen sink area with water stains even on floor under chair. It seemed as if there was mold in the ceiling as well? AC unit would not start, it was hot and humidity. Contacted number that was available and spoke to «Andy Booth» whom claimed to be the owner and says maintenance would come in the morning. We were bewildered and did not want to wait till then under these circumstances. We pushed for a refund and he could not write an email confirmation. He claims to return the full amount to credit card and took a picture with his cellphone to text to us, everything was very unprofessional. We left the premise under the terms of return of our money and for the concern of our safety. Will not ever be back to this company. Their business license was also expired since April 2014.