Moe’s Southwest Grill

I just came to pick up chips and Queso on the way home. Again, everyone seems so sad and down. I don’t get it. It is depressing. Three team members and not even a smile. «Welcome to Moes!» Was mumbled and forced. Good food. Service really needs help. Not like any other moes I’ve been to. It is only this store.

I’ve been to multiple Moe’s restaurants and this one is by far the best! The restaurant was very clean and organized, the crew welcomes you right as you come in with big smiles, and the food was very tasty and fresh! You can’t beat their queso on everything! Thank you for a great visit! I will be back soon!

I went there yesterday 4−4−16. You walk in and they greet you with a cherry «welcome to Moe’s.» they were very welcoming and inviting. Certainly made you feel happy to be there.
The food was perfect. Better then Chipotles. More flavor. The salad was very fresh. The shredded pork for my salad was moist and delicious, the guacamole was perfect. It was all perfect. The best part is No ecoli. The price was great. Atmosphere was clean and. Great place! I am recommending to all. Flavor but not hot. Really nice.

Horrible customer service, supervisor name Tim was very rude. Food was disgusting, chicken tasted burnt. Supervisor had poor customer service. I will never go back!!!

I’ve been to other Moe’s locations the people are much friendlier and proportions are larger. Workers just like to talk to one another instead of cleaning the tables and floor. If the dining area looks like this imagine how the kitchen looks.

Very rude. Girl making my food was rude, and the beans were hard. Will not be coming back.

I didn’t get the «Welcome to Moe’s» Greeting! *moping face*
If I didn’t get that, then why did I come here?
Maybe I should have left and tried again.
But the lady did give me free queso because I had never had it. Yum. She explained it’s only a few cents more with your drink and chips combo. With this up-​selling technique and sample, I became a fan of the queso.
To be frank, the food on the line didn’t look very fresh like other chain locations. Slightly brown guac. Yack! I’m not paying extra for that!
Anyways, this place alright. Similar to Chipotle in so many ways. Worth a try!

I’m a Moe’s fanatic. This location has such friendly staff, generous portions, and clean facilities. The staff is attentive and I personally enjoy that they offer cut limes. Tim the Shift Supervisor was very friendly and welcoming. It also wasn’t too crowded.

I prefer Chipotle and Tijuana Flats over Moe’s, but for variety’s sake, we sometimes pay a visit to Moe’s.
This location is busy at times and under-​staffed at others, so it’s sort of a gamble.
I think what I most dislike about Moe’s is the stagnant décor and overall ambiance. I don’t like that the tables and chairs each slide and move when you sit down. I don’t like the sauce bar that always looks like it’s been neglected. I don’t know, there’s something about it all that makes me uneasy when I finally sit down to enjoy the meal.
The menu is very laissez-​faire, in that you make your own combination with all the ingredients, despite the cool names of the dishes. Maybe that’s why I like the new Sriracha Nacho Stack Crunchwrap the best, because it looks like it was made with a purpose, and not just something that is accommodating enough in taste that it can be served any which way.
Still, the new Crunchwrap is not enough to make Moe’s win over its rivals. At least, I have something to look forward to when I come here, but if left to my own device, I’d overlook it.

I have to say that normally I am typically at Chipotle when I want this type of food. I’m a HUGE Chipotle fan, so coming here I was a little skeptical. But from the minute I walked in, I was greeted with a loud and cheerful «Welcome to Moe’s» so that was cool.
They offer what they call the «Home wrecker» which you can get with organic seasoned tofu and it’s delicious. You can get a bowl or a burrito, although, the bowl here is like a giant tortilla chip that you can later eat after you’re done with your food. Aside from the normal ingredients that both Moe’s and Chipotle share, Moe’s has a lot more toppings to add to your food. It’s is AMAZING!
There’s so many toppings that keep your food tasting different and fresh every time, not to mention that they also have a variety of sauces that you can add to your burrito/​bowl. After I was done making my burrito, the girl behind the counter said «wow, you have a huge food baby here» as she struggled to wrap my burrito. It brought a smile to my face. The flavor was great! It was good, fresh and delicious. I was really happy with my food.
Lastly, FREE CHIPS! With different dipping sauces, YES!
It looks like I’m going to have to visit Moe’s more frequently. Especially when the line at Chipotle is unbearable.

Welcome to Moes!!! Let me first say either you like them or you don’t, either your for chipotle or for Moes… Enough already I am an equal opportunity supporter! Moes Monday is the best day to go because it includes food and drink. My burrito was pretty juicy and awesome the chips the perfect kind of salty. Too sum it up they are great but watch the little nickel and dime charging for extras and you’ll be just fine.

Welcome to Moe’s! Love the spaciousness of this location and the food is so good. Their nachos are by far my favorite. The crispiness of the fresh made chips, the ooey gooey goodness of the queso and the freshness of the veggies makes them just so perfect.
The salsa bar is a great selection of mild to hot and I love that they have the Coke machine now that you can mix up your favorite kind but the fresh brewed tea is my favorite.
This location is always friendly and welcoming and we will keep coming back.

This place Confuses me. Maybe I just haven’t been enough. But I would prefer clear choices of proven burrito combinations and ingriedents. The other thing is the salsa choice is great but might as well give more chips along with the chip bar. Not much with the meal. Finally. 11 bucks for lunch for me was 2 or 3 bucks too high. I would do chipotle before this choice.

I would have given this place one star, but the nice cashier saved the day. I stopped by to get food to go on a Monday afternoon around 3 PM. (Moe’s Monday!)
There were a few people inside, but it wasn’t busy. I asked for a Homewrecker without the tortilla, and the lady looked at me like that was the most difficult thing. I just asked for it in a bowl — didn’t think it was difficult. She ended up forgetting chips that came with the meal, and I had to ask for them from the cashier. I was very put off by the lady’s attitude. My order wasn’t overly complicated. Average food. It’s your typical Moe’s.
There’s other Moe’s in the area, and I probably wouldn’t recommend this place to others. I was just in the area and thought I’d stop in to grab food to go. Kudos to the nice cashier. I wish I could remember his name, but he apologized for the lady.

Isn’t Moe’s basically Chipotle? It’s my first visit and it seems pretty similar.
Burrito Madness Monday means any burrito with chips, salsa and a drink under $ 7! It’s a great deal! Fresh ingredients and tasty but messy… the burrito was giant! I had chicken with black beans and rice plus a few of the sides including sour cream and guac!
Accessible Salsa bar with 4 choices-​2 red, 2 green.
Staff seemed friendly but rushed. Even at 1:30pm line was to the door!

Love it for a quick healthy lunch spot. The beverage machine is amazing! You need to check it out. Vegetarian options as well

Good, fresh, filling, appetizing, and inexpensive meal. Staff is very friendly and quick.

If you’re a fan of Mexican food with a straight forward menu, this place is perfect. It’s almost like a subway style restaurant but Mexican food and nicer atmosphere. I’m not too into Mexican food but I can’t deny that the burrito bowls absolutely delicious… The drink machine inside is really high tech and fancy… They serve beer too.

Food is very good quality and consistent, while the service varies (teens who don’t really care).

Once upon a time, Moe’s were just about everywhere. I went often, until a series of visits with ess-​than-​spotless cleaning standards and bad service experiences (one location added a tip to my credit card post-​sale; another rang through a transaction twice — and then a third time when I challenged it with my card company) caused me to stop going.
Apparently I wasn’t the only one, as they almost all vanished quickly. I wasn’t surprised.
I was surprised, then, to see this new location open at Loop West. Well, not all that surprised, given the the Chipotle on the other side of the Loop usually has a line out the door. A competitor only makes sense.
This location is new, the staff is friendly, and the food is good (though perhaps a bit pricier than I recall). They’ve added a «meal» option that I don’t recall, so for about 50 cents more than just a soda, you can add a 2-​oz. cup of queso, beans, guacamole or rice, or a cookie. (Your sense of this as a «value» may vary.)
This location also has a Coke «Freestyle» machine, so you can get just about any flavor combo you crave (like Coke Zero Lime — a nice complement to burritos, I think). The downside of this upside: they have one machine, so with hundreds of choices, I found myself waiting for a mom to coach her tot as to which drink to pour. (The kid was picking colors, not drinks, mom. She wants «pink» but not «peach.» Pick something for her and move on.) If the location were busier, I would have opted for tea just to skip the novelty and the wait.
I’m sure we’ll be back, and I’m holding out hope this location will keep up their opening-​team pride and standards.