Utopia Lash & Makeup

I took my 15 year old daughter and she looked amazing Afterwards. It lasted a long time and went back for 2 refills so far. They did a great job and I would definitely go back again.

I purchased mink eyelashes extensions and I got some awful looking plastic looking ones. They were attached so badly that it hurt my eyes. Now they are coming out together with my own lashes. Very sad looking. Would never go back.

I found Utopia on Group On and have now been going to them for almost two years for lashes. For most of that time I was very pleased. It was only within the last few months that I have been very unhappy. They brought in two new ladies who said they came from the Issaquah location. For a little while the lady who I think was the owner was also there overseeing their work but now for the past few times she has not been there. The quality has really gone downhill. They are not as full as they were before. They fall off quicker and in large clumps. I am very cautious with how I care for them so they stay on for a long time. After the last refill I had so many fall off quickly that I called and asked to come back in. It had only been a week. She only gave me a discount of $ 10. I am now looking for somewhere else to go. Very disappointed.

They’re pretty amazing.
Before I lie down, I take my shoes off, and set my things in a storage box.
*Please take your shoes off* they might not ask you each time, but it’s nice for the person after you to not have dirty socks.
They didn’t ask for a size my first time, because I have no idea what to get, but I asked for natural ones. Turned out amazing.
The first time I got my lash extensions was slightly painful, on a scale of 1 – 10, it was MAYBE a 2.
My lash fill appointment was the best because it was shorter, I also got lashes that were a tiny bit shorter because I like a modest look, and I learned a few care tips from my previous extensions.
Tips that might be helpful:
1. Avoid steam altogether (I.e., baths tubs of any sort)
2. Buy eyelash cleaning cloths or moose (when washing your face, avoid washing your eyelashes)
3. Don’t play with your lashes
4. Follow the directions in the slip they give you :)
But definitely go to them. It might be hard to find at first, but once you’re in the silver doors, you will find the rest! ^_^

I used a Groupon for mink lashes and scheduled my appointment with Choi. Building was a little hard to find, it is in between Milagro’s and Isarn, they rent a little suite just big enough for 3 clients. They have a directory at the front of the door with the name Utopia with their suite number and then just walk up the stairs and there are little signs with suites numbers. Not that hard people. Choi was welcoming right off the bat and talked me through length, weight and look.
My eyes are very sensitive so they always water a little while getting lashes. Glue had less fumes than a lot of places I have been too. Choi has very gentle hand and super sweet! Even rubbed my temples after the application, have to say that was really nice after laying there for awhile.
As for some of the people complaining about language barrier, I had no issues with both of the women I spoke too, In fact had a very nice conversation with Choi for the first 15 mins on the table. The other girl answered the phone and gave perfect directions to another client.
After I was all done I was surprised how light they were! No glue clumps or hardness by my lashline. I have very little thin lashes but I can not even feel these, LOVE IT. I am 100% pleased with how they came out and Im glad I let her do her thing and pick the correct fitting lashes for me!

I love Utopia Lash Lounge!!!
I have been to many lash parlors in the past and was never happy.
They don’t take enough time and not detail oriented.
At Utopia, everything was easy, making appointments, asking for a specific look, getting refills (which they take same amount of care as the first). Super detail oriented! But fast!
Price is what’s really awesome!!!
I think I found my permanent go-​to lash parlor!

Totally love utopia Lashes from the service to the staff to the whole place! Nicole was really nice, and I liked my whole experience getting eyelash extensions from her. She made it seem so easy, and overall, made me really comfortableand so fast Thought I’d feel weird with them on

I have been getting my eyelashes done for years, and until I found Utopia, I found myself bouncing from one parlor to the next. Not only is the pricing relatively cheaper than other eyelash parlors, their quality is either equivalent to or better than the past places I’ve been. My eyelashes stay on for almost three weeks, but I get them refilled around every two because the pricing is so reasonable. The people there are truly Angels, they are so sweet and remember you… the second time I came for my lashes, they recognized me and knew exactly how I liked my eyelashes done. While the put on my eyelashes, there’s also very soothing music and a comfy blanket covering you, which makes it so hard not to sleep. I definitely recommend utopia to whomever is trying to get their lashes done for a reasonable cost — cheaper than most parlors

Affordable and professional! I hear there is a great deal on livingsocial now! My extensions looked good and still very full even after 2 weeks. Will definitely go back. Thank you!

No. Just no. This is the worst place to have your lashes done… Bought a Groupon for mink lashes– but I’m not even sure if I got mink… When you get there they ask you what length you want your lashes– natural or dramatic, then after you lie down everything is rushed. My eyes stung the whole time and when she was done I was so upset with how they turned out but it was too late to do anything about them. They weren’t very long and were heavy that’s why they didn’t curl. After a few days, I was still bothered by length and style that I called to see if there was a way to fix them… Went back and another lady tried to make them look better but not much improvement– one eye had way more lashes than the other. She offered 30% off of the fill, but I will not go back. Everyday lashes were coming off in clumps, but the last of the lashes were so stuck on that it took forever to get them off. Do not waste your time here!

I tend to have lash extensions put on for wedding events, and never have I had such uncomfortable experiences (yes, I gave them a second shot after the horrible first experience!) with the entire process and post-​appointment in all my visits to salons for this type of thing.
First off it’s as the others have described — a dingy, tiny room with three massage tables and three ladies who speak little to no English. They are all really nice and just nod and refer to the one who speaks English the best. On my first visit I was shocked to find the technician (can we call her that? I doubt she has any training certification…) taping my eyes partly open and then not even confirming with me what kind of lashes were going to be put on. Immediately the lashes started to hurt as they were applied. The glue stung both when it went in my eyes and also when it dried onto my lids! When the lashes started falling off I realized they were so painful because they are plastic and too heavy for natural lashes to hold up! I have always gotten mink extensions so they look and feel like your own. This place is Korean owned and operated and definitely uses the cheap stuff.
I had already purchased two Groupon/​LS deals so I planned my second visit with the intention of insisting on the mink lashes even for an upcharge. The ladies didn’t seem to understand but they did hear me when I said «last time they were very painful! Even two weeks later they hurt me!» So they offered me a thinner lash, which even when those fell out were 10x the thickness of mink lashes. The first night a clump fell out and popped a blood vessel in my eye! I woke up to the scariest looking eye I’ve seen outside of Halloween. Needless to say I was not wise to give this place a second chance. The lashes are just not worth it. Avoid this place! Every other place I’ve tried in the Seattle area has produced far superior results.

One of the reasons there aren’t any pictures of utopia is because the place is literally a poky little room with three beds and not much else in there, and it would be awkward to try to photograph it without anyone noticing.
So, funny story, I ended up here because one of my friends had purchased a groupon for mink extensions, and when she had shown the technician the groupon on her phone, the tech had pressed something on her phone which actually purchased a second groupon, and due to language issues she didn’t understand what she did or how to refund it. It was easier just to buy the groupon from my friend and use it. But that’s just the backstory.
Anyway, so I had read reviews of this place and figured it was worth the risk. My experience was similar to what other Unilocalers had said: a poky room, where they tape your eyes, and put burning glue in them, making you cry. My eyes were taped, but they weren’t taped completely so I could literally see her bring the tweezers down over my eyes, and of course the glue leaked into my eyes as well. That stuff really stings. I actually had such watery eyes from this that my tech had to stop and wipe the gluey tears off my face several times before she could continue, ha ha. So lying there with burning chemicals in my yes, I’m wondering if this was worth it. There are random eye drops they put in your eyes after, and even though I’m suspicious of even more mystery chemicals getting put in my eyes, I welcomed it just to get the burning sensation out. Bleh.
I really liked the result when it was done though; I barely have any normal lashes, so even getting the «natural» look was absurdly crazy huge lashes on me. I like how it looks but I’m not sure if I would want to pay the full price ($ 200) or sit through the discomfort again. The things one does for vanity, really.
I also asked for mink lashes before she started and the ones I got were hard and plastic feeling. I’m not sure if they were synthetic or not but they certainly weren’t as fluffy and soft as I had expected. Plus within 48 hours, I had a few clumps fall out – all from around one eye, so now they look pretty asymmetrical. Not impressed, if they are supposed to last for a month!
You can park in the lot for Milagros and walk over; that’s easier than trying to get a street park.

I bought a groupon for mink lash extensions and made an appointment online. I came the to location but couldn’t find the suite. After a few minutes of searching a mostly empty building I found it. It was a small room with three beds and two technicians. The place did not look or feel professional. One of the ladies asked me if it was my first time, I said yes, and she told me to lay down. She didn’t ask anything about what type of extensions or what look I wanted to achieve and just started to begin.
I wasn’t sure what to expect, this being my first time. It kind of hurt each time she applied a lash, I could feel it and it stung a bit. She finished in one hour and I told her I had this groupon. She said something but she didn’t speak English well, so I’m not sure what she said. She just marked it as redeemed. I don’t even think she used mink lashes, but synthetic. I didn’t want to question at the time because it was my first every eyelash extension, but after doing more research I definitely think so. It’s my fault for not speaking up, but I don’t think she should have redeemed my groupon if it definitely was not what I ended up getting. Since mink extensions are much more expensive than the synthetic.
My eyelashes look nice but are irritating me a bit. I think they’re too heavy for my thin lashes.
They were nice ladies (I think, they didn’t speak to me much) and they are probably good at what they do if you know what you want, but after all that for my first eyelash extension experience, I don’t think I’ll be coming back.

First time i went here the did fabulous mink eye lashes for my 70 dollar groupon! Loved them and they lasted close to 4 weeks
6 months later I went back with a friend of mine and they did not put in real mink eye lashes even though I specifically requested them. My first red flag was that they did it in 45 minutes (previous time took close to two hours) my lashes didnt look as full, they were wayyy too long and plastic looking. They all fell out after 1 WEEK!
My natural lashes are now stubs — -this was a total rip off.
Either they went cheap or hired someone they shouldn’t have, I should have got her name…

I visited Utopia on July of 2014 for the first and LAST time. Much like many other reviews I purchased a Groupon and was charged an additional $ 15 AFTER the set was finished– no notice beforehand. It only took the woman about 40 minutes to do my full set and I felt EACH eyelash POKING into my lid EVERY one she applied. Turns out she glued the lashes DIRECTLY to my EYELID, causing them to be EXTREMELY PAINFUL and sore. I originally purchased the lashes for a trip to Hawaii and when I went in the water it was obvious that there was something wrong with my lashes as the saltwater stung and burned. The fake lashes they use are of mediocre quality, they do not curl upwards as I wanted, they were mostly straight out so I do NOT suggest these for people with Asian shaped eyes/​a small double lid or mono lid. Luckily this HORRIBLE experience did not put me off from getting fake lashes as the next place I tried was SO much better. None of these terrible things have happened with my new eyelash place and I would NEVER NEVER go back to Utopia. Take it from me, I read some of these bad reviews thinking it couldn’t be that bad, it wouldn’t happen to me, but it definitely did. They’re terrible quality, DO NOT go! Even though I visited them a year ago I still vividly remember the pain I went through during and after the entire process, a BIG no.
ALSO they were giving a HUGE discount for posting a 5 star review on Unilocal so DO NOT BELIEVE SOME OF THE 5 STARS!!!

Very happy! Very natural, my lashes still looks good after a week! I am very happy! Thank you! Will definitely go back! They should warn you about the eyedrops tho! Without just pouring it in!

Much like the other reviews I am reading, know the price before beginning. Before I came to the appointment I was told $ 49.00 for the fill. When I went to pay they said $ 65 for a set. In which I replied I wasn’t receiving a set, I was receiving a fill. They then said $ 59. I then mentioned I was told $ 49 over the phone. They did end up honoring the $ 49 but be prepared. The lady that left right before me, also questioned the prices.
I’ve had extensions before. The glue is burning my eyes. It is true they add many lashes. Although, I actually think they look too thick. When I was finished she went to put drops in my eyes. I stopped her. I let her know I wear contacts and you cannot just dump drops into my eyes. (again I was prepared for this because the lady before had drops put into her eyes)
The place is hard to find, it does not look professional, no signage, no licenses, appointments are scribbled on paper.
Idk if I’ll be back. Close to my work, but honestly, not a great experience.

I went for a full set to «fix» what another salon did. The other salon could NEVER get my end lashes & claimed it was because it was «too curly.» I tried 3 different people at the old place to really give it a chance & they really didn’t do a good job to begin with. I don’t have a lot of lashes so I decided to try Utopia & SO GLAD I DID! I am Japanese & I think these women) I had both now, understand my plight – being asian with not a lot to work with. THEY DO AN AMAZING JOB! Nice & full, outlasted any other place I’ve had las extensions… also, inexpensive so I highly recommend this place! I will keep going back…

Thank you Chloe for my beautiful lashes! I purchased the Groupon for the mink lashes and I’d definitely go back. It took around an hour and a half for the whole process and they make sure that you’re absolutely comfortable and warm. Warmth is a big thing for me, so kudos for the blanket. They play classical music in the background so I warn you: You’ll probably fall asleep!
The location itself was difficult to find at first (it’s in a building filled with office spaces). But luckily, I used to work in the same building so it was easy once I realized the exact location. It’s right across Anthony’s Restaurant so if you pass Milagro, you’ve gone too far. It’s between Milagro and Ben & Jerry’s.
Once again, thank you Chloe!

BUYER BEWARE
I made an appointment to have semi-​permanent eyebrows done. The location is odd. It’s in an executive office suite in a series of offices spaces. The environment is not welcoming, there is no clear signage or anything. You feel like you’re in the wrong place. There’s also no signage outside the building, so you’re REALLY not sure if you’re in the right place.
Nicole was going to consult with me about the look and then go through the process of getting the semi-​permanent makeup completed. I did A LOT of research before making the decision to do this and I came in know what to expect. I should have been greeted with a portfolio, available references for completed work, a color palette, etc.
Nicole had none of those things and seemed rushed and nervous. I didn’t see any licenses, certifications, before and afters, nothing. The environment didn’t seem sterile or very clean.
In consulting with her about the look, it was awkward. For example, how am I supposed to «describe» verbally the specific hue and color I want for the eyebrows. Ummm, hello, super subjective! Plus she doesn’t speak English very well, so how do I know that she has effectively understood the color? If she had a color palette, that wouldn’t be a problem.
Then, for shape of the eyebrow. I came in with my brows lined, just the way I like them. Very natural, very slender, very much following my natural brow shapes and lengths, etc. She was able to see this before we removed my make-​up. I showed her pictures of shapes I liked and didn’t like. I described very explicitly things I like and don’t like.
Then she proceeded to line my brows with a pencil to demonstrate the shape she would do semi-​permanently. WOW. SO OFF. She SO didn’t understand. She drew on these short, chunky, fat, ugly eyebrows. Bleh, so ugly. I told her that wasn’t right and that I’d like to perhaps follow-​up on her references and come back in another day once I had better peace of mind. The whole experience felt «off.» Listen to your intuition, right?
She said she’d get back to me with client references. Instead she called me the next day saying that she didn’t have any client references and that she’d rather not do my eyebrows if I’m not comfortable. Ok, sure, because I’m not comfortable!
ANYONE would be nervous getting semi-​permanent makeup for the first time. That’s why the esthetician is prepared to MAKE YOU comfortable. By having references. By having a clean, inviting space. By having before and after pictures. By having a color palette. By engaging calmly and confidently with the client. Ummm, so yes, I don’t feel comfortable and I won’t be back in.
Do YOUR due-​diligence before you let them do any services to you! Or better yet, go somewhere else. I’ll continue doing my research and heading elsewhere myself!