Northwest Nuisance Wildlife Control

To be fair, I must be clear that I hired this company more than 5 years ago. I recently stumbled across the business card. I am disappointed to see that they are even still in business. My experience was so bad, I would strongly encourage everyone to hire anyone else. More fairness here: At that time I was freaking out about rats in the attic. I made emotional decisions and I threw money at the problem. Later I thought it through and I realized that I had been tricked by the person who came to my home from NW Nuisance Wildlife Control. He put a ladder next to the house, climbed it to the edge of the roof, but he did not step out onto the roof. He looked around and moved around and then climbed down. He told me to go up the ladder and see the rat poop. I know now that rats do not poop in a little pile, right out in the open like that. I feel like such a fool that I did not figure it out in the moment. He put the poop down himself.

Awful — we paid $ 400 to have baby tree rats live trapped and were told they would continue to come back until the issue was taken care of. Every single rat we caught escaped within a couple of hours, and NNWC only returned 3 times over the course of 10 days. They then informed me that «until it was taken care of» actually meant «or 10 days, whichever was sooner.»
When I contacted NNWC to reset the traps I had to call and email repeatedly to get a response, and then they would come a couple days later. Not very helpful.
After $ 400 in fact the only rats that were caught were from my own home made traps (toilet paper roll with peanut butter at the end, hanging over a garbage can on one end and the balcony on the other.) My traps worked over and over. Maybe NNWC should check out
or simply say heyyy… we actually have no idea how to catch rodents.
Our last correspondence I was told by one of the employees they would be refunding me at least some portion of my fee and to wait to hear back from management or an owner. In fact I never did hear back. Surprise surprise. I feel bad for their employees like Nick who seem to want to help but aren’t empowered to do so.