Starbucks

Everyone at this Starbucks is nice and that is a plus. However, they are also incredibly slow. It takes them way to long to get my very simple order. I used to work for a Starbucks so I can appreciate how busy they can be. I suspect they put all their attention to their drive thru and neglect the café. I prefer to go to the Dunkin donuts next door. They are way faster and it is a much better experience.

Stopped by for a reading. Noticed the music was a bit loud during the drink order. When I sat down on one of the tables, OMG… they play music so loud. They are the loudest starbucks ever. It like they do it on purpose so the customers don’t stay in the shop.

I visit this Starbucks every morning before work. I order the same thing every day. I wish I received what I ordered every day. Lack of consistency. Today my coffee looks like milk with toffee syrup — forgot the coffee? One day my toffee nut syrup was replaced with gingerbread?!! What if I was allergic ?!! I stopped going to Dunkin in part because of a lack of consistency. This is just getting absurd.

I stopped here this morning through the drive-​through. I was impressed with the quickness of service — four stars — since I was the fifth car in line and got to the window in five minutes.
I ordered a graham cracker latte and a ham and Swiss Egg sandwich for breakfast. Unfortunately the latte was pretty tasteless as all the syrup was sitting at the bottom. The sandwich had been thrown into the bag and as a result half of the cheese stuck to the side of the bag. Otherwise the sandwich was pretty good and pretty warm. I had to ask for a napkin.
For almost $ 11 breakfast I expected something better so the net here is three stars.

Every Starbucks should have a drive thru! I go to this one specifically because it’s to much of a pain to get both my kids out of the car to get coffee in the morning. Every time I go the person who takes my order is courteous and quick. Expect to have a bit of a wait here, if the line is backed up in the drive thru it can take at least 10 minutes to get your order. It’s one of their busiest locations and for that reason it can take a bit longer.

Worst Starbucks experience, ever. Even worse then stopping at a rest stop Starbucks — gasp.
I met a friend here on a Saturday morning, and it was chaos. We were getting on the road and wanted a quick pick-​me-​up before our long drive, but it would have been faster if I drove another shop and got it.
First, the person who took my order did not hand me my baked good (which normally happens when it’s not heated). I asked about it after I paid, and he confirmed I had ordered it but didn’t get the coffee cake for me. I thought maybe they would hand it to me with the drink, but that did not happen. In the meantime, a woman who ordered after me was handed her pastry at checkout, so apparently that does happen, just not for me. I ended up having to ask one of the other store personnel to get the coffee cake for me, after waiting for some time for my drink.
Then I went to put half-​an-​half in my coffee, and the debacle continued. There was no half-​and-​half out on the service station, so I inquired about it. I told a barista there a no carafe at all to begin with, yet she brought out a carton expecting to refill the carafe; but she couldn’t, obviously. Instead of letting us use the half-​and-​half, she disappeared with it to look for a carafe, which took more than 5 minutes before she found one and then filled it before we could finally use it.
There was no order in the store and it was just Mayhem. I don’t think the staff is well trained and could definitely use more supervision or additional training. I don’t think I’ll stop by here again.

Nothing but terrible experiences at this location! I have never had a smooth and efficient experience while visiting this Starbucks, both in the drive thru and in the store. The drive thru is terribly slow with ridiculous wait times of upwards 15 minutes. I’ve pulled up to the window on several occasions where a barista has even opened the window to greet me or on other occasions they will open the window, process my payment, and then disappear for several minutes without communication what is going on. Let’s talk about the inside and recap my episode from this morning. There must have been three baristas working drive through, two working the bar, one working the till, and a barista (who I later found out was the manager) was running around providing support where needed. It was absolute chaos. After waiting in line for 15 – 20 minutes I waited around for my sandwich and pastry. I communicated to the barista at the till that I was going to wait off to the left for my items. I don’t think he understood what I meant, none the less I waited for an additional five minutes before asking the barista, who I later found out was the manager, about the status of my order. She stated that they were down at the end of the bar and that they had called my name several minutes ago. I was standing RIGHT THERE. No one ever called my name. I was already late for work and left. As I was pulling out of the plaza, my sandwich didn’t smell right. I looked and it was the WRONG sandwich. They gave me sausage, which I cannot eat. I had to drive back and run in with the sandwich. The manager first verified the name on the bag before confirming that indeed I was given the wrong sandwich. She re-​made the sandwich and asked for which form of payment I used and offered me a refund, not understanding that a refund would be more inconvenient for me as I would have to go back to my car and get my wallet. Let’s be real, they have free drink cards. She could have provided better customer service. Unless this Starbucks issues an apology I will not be visiting it anytime soon. What should have been a convenience ended up in a 30 minute experience due to complete chaos behind the counter and poorly run service.

When I first walked in I was excited. It was a great location, next to so many stores. The line wasn’t too long and I hadn’t had starbucks in a while. As I ordered my frappecino I let the man behind the counter know that I was fatally allergic to all nuts, and since there was products like the hazelnut syrup, that the people usually sanitize the blender to accommodate to me. the man snapped back at me with a rude, inconsiderate comment saying that «there was only two workers there and they weren’t going to waste their time cleaning out a blender, so unless there was a clean blender I would have to wait a long time.» What kind of worker speaks to a customer in that manner? If you don’t mind attitude and rude service go to this starbucks! It feels like the workers couldn’t care less if they made any money.

What happened to the staff from when it was the old Starbucks? Are they all gone now? I miss them! They used to be so much quicker, now it takes me at least 5+ min for a drink (and I get iced tea, which is already made – they just need to add ice!!!). Forget the drive thru, even when the line is short it takes a good ten minutes. I have noticed a slight improvement over the past few weeks, but the staff still is usually too busy joking around with each other to actually be efficient. I understand enjoying yourself while you work but when the line is ten deep inside with 5 – 7 cars in the drive through it’s time to move a little faster.
I would like to give 2.5 stars but since it’s not an option I rounded up, because even though it’s slow, everyone there is nice.

This is a pretty bad Starbucks. The drive thru is painfully slow. I waited 10 minutes for a latte before just pulling off.
Next time in I opted to go in. This wasn’t slow, but the teenaged working behind the counter need to be mindful of cleanliness. Picking up the mat that they stand on and flopping it around inches from where they are making my drink is just gross!!!

Worst starbucks ever. Last 3 times I was there they made my drinks wrong. Wth starbucks

For me, nothing beats a fresh cup of coffee on the Clover. I was so happy there’s finally one in King of Prussia (Clovers are embarrassingly common in Boston). My favorite stop on weekend mornings.

I don’t recommend going to this store on weekends. been to this location on Sat & Sun

I was kind of disappointed this morning when I stopped at this Starbucks. The drive thru was packed but it wasn’t a super long wait so that was nice. I ordered a simple iced coffee with cream and sugar and a pumpkin cream cheese muffin. The guy at the window was friendly and awesome. Unfortunately nothing on my order was right. They gave me a pumpkin scone and an iced coffee with just cream. Not a huge deal but it bummed me out.

This is really one of the nicest Starbucks I’ve been in. The décor is very comfortable, the Google WiFi service is lightning fast, service is quick & friendly, and the drive-​thru option outside is a great option for people on the go. I’m not crazy about the location right next to the KoP mall, but hey, you can’t have everything. Now all they need is a Tiki bar and a dog play area, and I might move in.

Looks renovated
Quick service
I wish I took a picture of my frappachino before I devoured it because it literally looked picture perfect. Not only that, but it was perfectly made.
Nice job Starbucks. Its rare to find a good one that actually cares about the quality of drinks being served.

Came to this Starbucks when we were in Philly. It’s pretty cozy feeling but I don’t like that the line ends up right at the entrance. There isn’t a lot of parking outside either.

Four stars for Starbucks!
Three stars for LOCATION…
Good news is… They always get my order right and are friendly enough!
Bad news… Their SUPER SLOW. Legit you’ll be in the drive thru for 15 minutes.
I don’t mind much as long as my order isn’t messed up which it never is so I’m satisfied enough :)

This location has just been rebuilt. They just rebuilt it a few hundred feet away and for those fast food lovers, it now has a drive thru option! The line is usually long and slow moving so you may still end up going inside to get your order quicker.
They still have all your standard treats and drinks available, so what are you waiting for? I’ve been a few times already and love the convenience of the drive thru!

Not the easiest Starbucks to get to because of 202, but other than that, it’s pretty much your typical Starbucks inside. During our visit, I think the cashier was in training as he seemed to be struggling with the orders, but other than that, no major issues. My order came out quickly and correctly. There is no drive-​thru at this location.