I just recently went to Dick’s sporting good to purchase some golf clubs for myself. I came in around 8:00PM when the store closes at 9:30PM. I know that it is closer to closing time but I do not believe that it warranted how the store associate treated a potential customer. I went in and wanted to try a few of the golf clubs before purchasing such a significant purchase. But unfortunately the golf associate said that he did not want to fire up the golf simulator so I could hit a few balls. He asked if I was a serious customer and I honestly was ready to purchase if I felt like there was a good fit. I even came with my golf shoes on. Because he didn’t even want to turn on a computer for me it really turned me off in purchasing something from the store. So I recommend that you go down the road to somewhere that will appreciate your business and put in a little bit of effort to get your business. Not just automatically assume that you’re there to play around.
Laura M.
Classificação do local: 2 Paoli, PA
First impressions are big. I came in here on my own to look for a gift for my husband. I went into the golf dpt and wandered a bit. I expected to be approached by either of the sales guy. Nope! The only time they asked«how ya doin?» Was to the 2 couples that passed by. I even was staring at a few things and nothing. Seriously?! Just gonna stand there and talk to each other? When I decided to purchase a few things, I got the same situation at the register. There was no one there and still took a few minutes to be noticed. Cmon customer service is lacking. The store layout overall is good though for being brand new. Signs are good. Pathways to departments are good. Maybe I got an off day…