Root’s Ski & Snowboard Shop

Visited here based on the good reviews (never been to Killington before) and Roots were great. Really friendly, kind staff who went the extra mile and even took the time to ask us about our skiing level and recommend the best runs for us. Al was awesome. Great deal on skis too. We’ll be back :)

I scratched the skis and they charged $ 200 because these guys don’t have insurance on their equipment and none of this is mentioned on their website. I recommend going somewhere else if you don’t want to get ripped off

Love it here and Stella is just one of the friendliest of the staff. She was a bit sad for me to go and sat on my receipt. But I will be back soon!
They offer 3 tiers of ski rentals starting at 14.95/day. The second tier is $ 24.95. And goes up from there. I think they have demo skis too.
Very quick and easy.

Rented boots here (I already had my own skis) and they adjusted my skis to fit them and said I was all set. When I got to the mountain and tried to get my boots into the skis, it became pretty obvious that the adjustments were at least six inches off. Considering they used my rental boots to make the adjustments, I don’t know how this was possible. I lost at least an hour and a half of ski time finding trying to get this fixed. Finally, one of the ski shops on the mountain negotiated with Root’s to get me a refund for the $ 30 fee Killington would charge for a new adjustment. When I finally got back to Root’s that night, I was only refunded the cost of the boots ($ 23). I do have to say though, the service was nice overall. Nonetheless, I don’t understand how such a basic (and fairly obvious) mistake was made.

Got a great discount on women’s ski goggles! The employees are super helpful and knowledgeable.

Just rented skis for the kids here. In/​out in no time. Staff was super helpful. Way better/​cheaper than renting at the base. Will be back.

This place is great! Family business where workers care about the equipment and customers. Great deal too!

Friendly staff, reliable rentals, we love coming here every trip to Killington!
just wish they accepted amex

We have been coming to Killington for ten years and have rented every time. Roots was recommended by some friends of ours and we couldn’t have been happier. Excellent service and very good equipment. Buddy was happy to retrieve my daughter’s boot as well.

This is the best rental shop in Vermont — I’m serious! They have great equipment, the prices are reasonable, and they are really nice! They genuinely care about their customers. I couldn’t return my skis due to the NEMO Blizzard and they didn’t charge me the extra day. They also were cool about the scratches on them from running into a parking lot.

Perfect spot to rent from. Great prices, gear, and service. We will be back.

Don’t rent at the slopes– rent here!
Their customer service was superb. We rented an upgraded board, boots, and helmet for about $ 40 per day. An entry level board, boots, and helmet would have been about $ 30 per day. We originally rented and paid for our gear for three days. When we returned it one day early they refunded us for the third day.
They close at 6pm, so we had plenty of time after we left the slopes for Apres-​Ski before we had to return the gear. We also never waited more than 2 minutes for any service representative, even during peak hours during peak season. Everyone here was helpful and friendly.
I highly recommend Root’s.

I’ve been renting from Root’s Ski for over a year and I’ve always been happy with them. Their prices for daily rentals are probably the best in the area, especially for being located right on the mountain. Sometimes on really busy days they run out of skis so you might have to rent the more expensive ones. Overall, they’re really friendly and helpful.

We showed up a half hour after they closed. The lights were on so we took a chance. They welcomed us in, dropped what they were doing and helped us out with ski rental. They could not have been any friendlier and they were very knowledgable. Also best prices we found in Killington area. Would not hesitate to go back.

Rented ski gear for almost a full week for just over $ 100, not much more than what the resort would have charged for just one day! Service was helpful and courteous and we were in and out super quick both at pick-​up and at drop-​off.

Rented a pair of skis here at a more reasonable rate than getting them at any of the nearby ski slopes would’ve been. It was $ 60 for three days and the staff was both professional and extremely friendly without being condescending to my «well, I haven’t skied in ten years so I don’t really know where my ability lies» experience. The skis, meanwhile, were of very decent quality.
It wasn’t a madhouse either, which is key when you’re dealing with VT ski slopes and their propensity to be host to every family of screaming kids that the Northeast could possibly puke up.