I recent purchased a firearm and will never purchase from this store again. I am female, so the employees assume I am purchasing for someone else because I knew what I wanted when I went in and was told exactly that. For a woman to come into the store and say that she wanted a Kimber 1911, she had to be coached! Not likely I did my research prior to visiting your store. After filling out the paperwork to be asked 5 to 6 times is this purchase for you? I am insulted, yes I am a female, I feel like the assumption is you have to be a male to want a nice gun! What is that about? I will spend the extra somewhere else so I do not have to be interrogated. I really hope they do not treat every customer this way!!!
Eric I.
Classificação do local: 1 North Las Vegas, NV
Recently purchased a piece of equipment from here. I didn’t even have it for 24 hours or use it once before it broke. When I returned to the store to get it fixed they tried to charge me an absurd amount of money. When I told them I wanted to return the equipment I was told there was a no return policy. I was never made aware of the policy and Gander Mountain couldn’t provide proof that they had. After getting upset with management I was escorted off the property. So if thats how you want to get treated be my guest.
Joshua G.
Classificação do local: 5 Dallas, TX
I’ve been contacted by the store manager after commenting on overpriced merchandise: John M: Joshua thank you for your comments. I am the store manager at Gander Mountain. I want to make sure you know we do price match with Acadamy but because the PX is not open to the general public we can not price match them. I thank you for shopping with us. Please let me know if I can help you in the future. Thank you John Morgan I always appreciate the managers that take the time to address these reviews. Another example of excellent customer service.
Elizabeth S.
Classificação do local: 4 Killeen, TX
I open to new things. So with that said, I’ve been shopping around for firearms. With everywhere having such mixed reviews, I decided I was going to Gander Mtn because it’s new in this particular area & I’ve heard they’re repetitive commercial on Pandora. They don’t have the cheapest or the most expensive prices around but if they’re busy behind the firearms counter, be prepared to wait. I had to wait 30 minutes & there were countless times that someone could of assisted me but they walked past me so I’d say that was the only bad part about this trip. I did walk out with what I wanted & needed. Don’t be afraid to ask questions. They aren’t going to look at you like you’re dumb like certain places. Oh & they have a lot of selections for the firearms department. Feast your eyes on one of the most beautiful crafts ever made.
Ann N.
Classificação do local: 5 Killeen, TX
Had a good experience here. Needed very comfortable shoes for 12 hour shifts in a steel floored factory. They had a wide array of appropriate footwear for many active occasions. The associates were very helpful and professional while assisting us. They had a sale for nice quality t-shirts going for 5 dollars each. They had quite a selection of outdoor items ranging from sporty attire, kayaks, guns and other items. Nice location and service.
Ben A.
Classificação do local: 4 Killeen, TX
I’m not an avid outdoors man but, I like this store for their unique appeals. They have a decent size firearms section as well as hunting, fishing, camping, and a women and men clothing and accessories.