Firehouse Subs

Today was the second time we have been to this Firehouse sub, last week we ordered 1 cheese steak and 1 brisket— delicious, this week we ordered 2 cheese steaks 12″ & 8 «and two of the round roast beef and cheese, lettuce, tomato, mayo.
We would have liked to order the pork and slaw BUT the time of sale had run out.
The customer service was some of the best, store was clean, food was prepared quickly etc. We will go back again and again. Thanks for a clean environment to buy the food, its refreshing… PEOPLE ARE FRIENDLY THERE !

I’m addicted to Firehouse Subs! On my first trip I ordered a medium sub, by my last bite I was mad that I hadn’t ordered a LARGE! The sandwiches are amazing, and everyone working there are friendly and very quick with my order. I haven’t had a sandwich this good since I was a kid in Miami! Keep up the great job!!!

Went last Saturday, it is kinda expensive and they changed the bread. I thought it was much better before. Probably won’t go back. Hello Jersey Mike ‘s

As always firehouse subs is amazing. No matter where I go I can count on the delicious sandwiches. Customer service was great they asked before I even got to order what I wanted so they could have our prepared sooner.

The sandwiches are just okay. Staff not very friendly. Asked a question and the lady got an attitude. The meat from HEB deli tastes better. Def over rated and would not eat there again!

I am so in love with this place it is always good always fast and I have never seen a bad worker/​employee they are always so helpful. I even had one take her gloves an apron off and help me to the car because I was taking food home to go an had multi bags and my son I have not had a single issue with the way I ask my sandwiches made the chili Is amazing I was sad to find out that there is no longer chicken am noodle soup but it could just be a season thing who knows. i have got almost all the sandwiches now I think my favorite are a 3 way tie between the hook and ladder brisket an cheddar and the turkey bacon ranch. I think next time I go in I will have to get the turkey cranberry thst looked good wish they would come to Kempner /​lampasas. It’s a good 30 min drive from my house but an addiction is an addiction lol they killed subway for me it’s just not good enough now :)

Love this place! Hands down one of the best subs I’ve had on a long time. My Steak & Cheese sub was hot, fresh, and cut in the middle… just like I like it. You like subs? You owe it to yourself to try this place. The restaurant was clean, quite and had TV to watch. I was greeted when I walked in and my order taken right away. When I left another employee thanked me for stopping buy, and to have a good night. This folks is how it is supposed to work. I’ll be back!

Love this place! Good food and great atmosphere; the staff are always super friendly!

Brisket sandwich is very good. Could use a little more BBQ sauce. I always get a little extra on the side. The staff is always extra nice.

Score! Had the Italian and really likes it. This place also has the Coke Freestyle drink fountain and that is also an added perk. It is clean and staff is friendly. Kids eat free on Sunday so we will definitely come back.

My husband and I have always loved Firehouse, but I never left a review because it was still just a sub shop. When we went this Sunday every single employee welcomed me as I walked in. That was nice! On top of that (aside from the always DELICIOUS subs) we had our very large puppy with us so we sat outside, and two different employees came out to ask how everything was and bring the pup a BOWL of ice water. So sweet!!! It just made us love it even more!

My husband and I are both former firefighters so we decided to give these subs a try.
We love firehouse subs now!
There is a very expansive menu, vegetarian options, low calorie options and the sofa selection is huge!
We felt very welcomed, the woman at the counter explained everything to us step by step.
The food came out In a timely fashion, it was cooked perfectly and exactly to our specifications.
The restaurant was clean, and the bathrooms were tended to immediately when notified they were less that adequate. The staff was extremely knowledgeable and friendly. Definitely worth a visit!

The Italian Sub was sooo good! The bread was so fresh and tasty! The customer service was great too! Someone comes around to your table and asks if everything tastes good and if you need anything! I hope they never relocate! I’m never going back to Subway EVER AGAIN! That’s how good they are! I can’t wait to try the other things on the menu! (I thought it was nice that they have the option of drinking sparkling lime water instead of soda. I thought to add that in there.) Excellent sub place!

First time coming here, the food was great! The problem I had was that the server forgot to bring the sides with the sandwiches. I had to go ask for my chili. They were good about it though, gave me fresh chili with a ton of cheese and onions on it. I will definitely be going back at some point.

Just finished a large New York Steamer (pastrami) it was delicious. And the staff is very friendly.

I will never eat at subway again. My husband has been trying to covert me for months and I have seen the light. We ate there last week and was so blown away we went back the next day. I had the broccoli cheese soup both days– so freaking good. Now we can’t stop talking about wanting to open our own one day.
The lady taking our order was super patient my first time there and didn’t seem irked about giving me 8 different recommendations and then taking my order for something else.
The subs are so perfect and fresh. The quality of the meats and cheeses and bread really blew my mind. I want to try them all. Writing this review is making me crave their food now.
And… They have the super cool new drink machines where you can make any soda ever thought of. Strawberry sprite… mmmm.
The only complaint I can think of is the design of the trash can. You can’t possibly keep that thing clean with the tiny hole of a top. Weird. The rest of the restaurant is so cute! Firefighter stuff everywhere, Dalmatian spotted tables, a shelf of dozens of different sauces rated by heat.
Please give this place a try, you won’t be sorry.

I think Firehouse is the best sandwich chain in Killeen. This is where I go for a sandwich. It’s funny because I had two sandwiches at home today. I still went to Firehouse. Club on a sub is my lover. They always make it right. (I ask for heavy customizations). I’ve only had one issue which was kindly corrected. The prices went up awhile back so I eat there less now. It’s still the best. The staff is incredibly friendly. Jasmine is a great general manager. Definitely will return!

omg! they were sooooooooooooooooooooooooooooooooooooooooooooooooo­ooooo good! i their meatball subs & their pickles and their chips too! and i live how much drinks they have.

Sadly had to give a star for this place in order to give a review, but they don’t deserve it! We walked in and we noticed trash all over the place, the 3 teenage guys behind the counter were acting as if we were invisible and they had better things to do like check their phone for their girlfriends text messages. We timed our wait to exactly 5 minutes and still we were not even acknowledged so we just walked out. Don’t waste your time or money on this place there are a lot of better options in Killeen!

I like Firehouse and have had great experiences until lunch today. Pork and Slaw sandwich was not very good, it left me with a terrible taste the rest of the day as well as other things I wont mention.