Fairfield Inn And Suites

I will be here for 2 weeks and besides my room having a fowl odor, the free wifi here is non existent. I have to call ever 5 mins for them to reset the wifi. Not looking forward to these next two weeks under these conditions.
On a positive note, staff has been very accommodating and friendly.
Please get wifi fixed.

Simply no where close to standard Marriott hotels. Although the staff is incredibly wonderful, the management is simply non-​existent. For three days I attempted to contact someone from management because the WiFi and Land Line Internet is sketchy at best. No return phone calls even though I witnessed a front desk employee text the manager with my complaints. If you require accomplishing work while here — do not count on the internet, nor a reply from management to assist. There are two other Marriott hotels within walking distance that I highly recommend.
Further, the rooms are old and not well kept. I can see where two or three years ago this WAS a nice hotel, but there has been little capital re-​investment.

Definitely a fan, room price is very reasonable, always clean & ready for me, breakfast is the usual choices but its complimentary so that’s a bonus & the same lady is there overseeing it every time I’m in town, she is such a hard worker! Everyone I’ve encountered is always professional & friendly. You cant go wrong choosing the FFI in Killeen

This hotel is wonderful. I can’t say one bad thing about this hotel. The Killeen area is pretty shady, but this hotel was a rare treat. Clean, modern, quiet, friendly.

Clean, friendly and quiet. Wifi and good cable package in the rooms. Fresh-​baked cookies in the afternoon, breakfast in the morning and 24 hour coffee in the lobby.
Cons: small exercise room. Nothing within walking distance… on the other hand, there doesn’t seem to be any pedestrians or anything towards which to walk in Killeen.

We had to stay here for 10 days in June 2011. What a pleasure. The staff is so wonderful, the breakfast is one of the best I have ever had, with a huge amount of options. The «24hr» coffee in the common room was a real bonus for this Washington State Native who drinks coffee day and night (that’s just how we roll up in the coffee capital). It is way more than you expect for the price… super clean, great security, wonderful breakfast, comfy rooms, good mattresses, more than enough pillows, towels and toiletries, acommodating and friendly staff. I will definitely recommend this place. (oh, the wi-​fi was free and wonderful, always availble).