AA Pacific Herbs

Located within the Great Wall Mall, AA Pacific Herbs is a fabulous place that I use regularly. If you’re new of Asian medicine, you need to keep something in mind — these folks aren’t New Agey people who took a course and got a certificate, they’re long time practitioners. They don’t necessarily speak a lot of English. When I am looking for a type of treatment, I look it up online, find information and photos and either print it out or put it on my phone so that I can take it along with me. Every time I’ve done so, they have been able to find what I’m looking for almost immediately and often have suggestions about what else I might want to do. For instance, after learning about «Liu Wei Di Huang Wan» (aka Six Flavor Rehmanni) on Amazon as a supplement for tinnitus, I took pictures down with me and they were immediately able to take me to the shelf where there were several options available at more than reasonable prices. Do your research, make it easy on yourself and them, don’t expect the practitioners to be a substitution for your primary care physician, and things will go well. :)

I love this place. I had a really bad neck injury that was on and off for two years. I took prescribed pain killers and over the counter medicine but they seemed to just mask the issue. I came here and they fixed me up with some herbal patches and pills and I was feeling great by the end of the week. I recommend this place. But Maybe hard to communicate if not Chinese.

I seem to have had a much different experience than other people on Unilocal.I sought out these guys for Chinese medicine per word of mouth and I am glad that I did. When I arrived I was kindly greated by a gentleman who asked how he could help. I was evaluated by an older gentleman who didn’t happen to speak very much English but was super friendly none the less. We mainly communicated through smiles and laughs. There wasn’t a problem with translation either as the other guy who greeted us was there to help out with translating.
Most importantly it’s been a week since I started the treatment prescribed and I am experience results. To each their own, but these people have helped me and been nothing but friendly.

HOLY SMOKES! THESE PEOPLE ARE DOWN RIGHT RUDE! My mother asked for tumeric, both workers didn’t know what she was talking about. So they kept trying to force her to get other herbs. This went on for a good 10 minutes of them speaking to my mother like she didn’t know what she was talking about. Then I googled a picture of tumeric and they said, «oooh Tumeric! Why didn’t you tell me what you wanted it for.» Why do we need to tell you what we wanted tumeric for? During check out one of the workers was telling my mom that that she works so hard and can only sit and take breaks if nobody is in the store, as if she works harder then my mother. My mother replied that she works over 10 hour days, and that she must sit often since the store isn’t that busy. It was really appualing how disresptful they are.

The older woman who works here is incredibly curt and rude, even by Chinese standards. I absolutely avoid coming here unless absolutely necessary — I’ll take a detour to the ID if possible just to avoid this place and avoid getting barked at by the woman in question. If you speak Cantonese, I’d highly suggest doing so here, as you’ll get treated better than if you speak English or Mandarin. Mandarin speakers who’ve been to Hong Kong know what type of treatment I’m talking about.
The last time I was here, I tried telling her that I needed 5 parts of one ingredient to 1 part of another, and she assumed that I was telling her that I needed her to repackage it 5:1 rather than that I needed 5 *times* one ingredient to the other. (She was only grabbing two of everything I needed at a 1:1 ratio.) Her answer to me was that it was «你家的事», which is a rude way of saying «it’s your problem.» (It’s a way of saying it that’s not as overt as «it’s your f-​ing problem,» but carries with it the same attitude and spirit.) The second she said that, I dropped it, as I she obviously didn’t want to make 5x the profit as much as I didn’t want to give her 5x more of my hard-​earned dollars. My tab final tab totaled over $ 100, so it was her loss.
When I realized that I forgot to purchase ginseng, I went to the 99 Ranch Market next door rather than deal with her again, and when I came back out, I saw them closing up shop. She may have been annoyed because I came in close to closing. Regardless, I still spent less than 10 minutes in the store and I was not the last customer in the shop.
Incredibly rude. Incredibly crass. Foul mouthed, and even fouler attitude. Even my husband who doesn’t understand any Chinese asked me what the hell her problem was.