Lynch Chevrolet of Kenosha

I had talked to the customer service at Lynch Chevrolet in Kenosha at 9am to hold a car that I was planning on buying tonight. I had taken the afternoon off to drive 1 hour and 20 minutes to this dealership and they sell the car 5 mins before I walk in the door. If I could give it 0 stars I would. ⁰⁄₁₀ would recommend. Honestly, BEYOND disappointed.

Had a wonderful experience here. Very friendly and helpful staff which made my new car buying experience great! Will recommend this dealership to anyone who is in the market to buy a new car.

I purchased a Chevy Cruze recently and I’m still extremely pleased with this dealership. The sales rep I worked with was extremely friendly and wasn’t pushy at all. She help me find exactly what I was looking for and even followed up with me with the new cars they had received as I choose to wait 2 weeks until they got some more cars in their inventory. When I finally found the car I wanted she made the whole «buying a car experience» extremely smooth. Ask for Jessica she’s extremely helpful and will go out of her way to find you want you want. Also the service department folks are extremely nice. All around a good dealership. I would highly recommend coming here if you are looking to purchase a new or used car!

Incompetent mechanics, evasive/​ambiguous service writers and a very arrogant, flippant dealership General Manager. I originally purchased my 13 Silverado from Lynch in Mukwanago, very first new vehicle for me. Two days later I am cleaning the wheels and notice that all the «fake» chrome is pealing on all off them. Gas was $ 4.50gl at the time and I live 30 miles away. $ 16 in fuel round trip plus my time so they could confirm the fault and then again to install them. Then I had Jeff one of the incompetent Service Advisers only want to give me 3 wheels after dropping 40g’s. A couple of other issues they could not figure out and I lost faith. The other dealerships I took it to were able to figure out the problems that I was told they could not reproduce or that everything works as it should.
I have a friend who buys vehicles there every few years and he will not even take his there for warranty or repairs. It is just that he has a long relationship with one of the salesman.
Jump ahead to present and the THIRD SET OF WHEELS. I was told I would not get anymore rims. After this set of rims I developed a vibration, at times very aggressive. I took it to Griffin and again Lynch was proven wrong. The vibration was coming from the wheels. This I had previously told Lynch and that it started after this set of wheels were installed. I had them re-​balance them and on another visit had them rotate to try and eliminate variables. I travel 30 miles one way for this fun.
While the mechanic from Griffin was driving my truck the outer «cap» came off the wheel. It is an aluminum wheel with foam shrunk to it with the fake chrome outer covering somehow attached to that. If I could post a pic on here you would see that these wheels could not possibly ever be balanced with the chunks of missing Styrofoam.
Jeff accused the mechanic from the other dealer of prying it of thinking it was a «hub cap». I told him that others were loose, as in not attached completely and that this is a safety issue. Driving this and having this come off other wheels and end up in the head of a motorcyclist or a car is a safety issue and to tow it in and get me 4 more rims. I had enough of dancing with him and he was getting upset because he could not BS me. He is a seasoned prevaricator and equivocator. I took this as it is safe to drive then.
The next day I went to visit them again, they are like family to me, and had a talk with the GM and Jeffy. I wish I could play you the tape I recorded. I also taped Jeffy the day before. WATCH FOR A LINK TO YOUTUBE AND FACEBOOK. The GM asked if I was recording this and I said yes and he replied he did not want to be recorded and I asked him if he had a problem telling the truth while being recorded? There is only one reason why somebody has an issue being recorded and that is that they are devious and untrustworthy. The GM threatened me with jail for recording him and I had to inform him this was a «one party» state.
I was told that any other wheels will be at my expense. REALLY? So I asked him that even though it is still under warranty they will not honor that warranty? ESPECIALLY CONCERNING A PUBLIC SAFETY ISSUE. That I have to drive down the road with the truck vibrating constantly?
ALL I WANT IS TO DRIVE THIS TRUCK WITHOUT ARGUING ABOUT REPLACING WHEELS EVERY 6 MONTHS AND WASTING MY TIME AND MONEY!
GOVERNMENT MOTORS knows there are issues with these wheels as there is a back-​order on them.
Don’t bother posting some phony BS reply Lynch. Do you really think people really think you are sincere? Maybe you can give me a Free car-​wash like you did to a different customer who posted an unflattering review to appease him. A flippin car wash people, YEA I WILL BE RIGHT THERE! If I am lucky the owner might blow dry it for me with his «HOT AIR»
ALL I WANT IS TO END THIS TANGO AND DRIVE VIBRATION FREE WITH NO WORRIES!
PEOPLE THAT HAVE PROBLEMS SPEND SOME TIME EVERYDAY AND CLICK ON THE LYNCH INTERNET ADDS. IT COST THEM ABOUT A $ 1 EACH CLICK TO GOOGLE. I DO IT EVERYDAY ABOUT 50 TIMES, REALLY!

I pulled into the service department after I went to Car Spa and they broke the dipstick tube to the transmission. They welcomed me in even though I had NO appointment and it was an hour before closing. They looked at my truck and gave me a quote. I left my truck there and they had it done by 10am the next day! They were even able to get it done in less time which saved me about $ 100! I have definitely learned my lesson; don’t only go to Lynch for repairs but maintenance as well! I ended up paying MORE than Lynch’s price on an oil change and the other guy cost me hundreds in repair due to their carelessness! All of that aside, Lynch has a very comfortable customer lounge with free WIFI. Whether you have repairs, maintenance, or are purchasing a vehicle, I highly recommend Lynch Chevy in Kenosha!

Been going here for a couple years and never have had a problem with the service. Prices were reasonable and service was done correctly. Have taken my vehicles to other places around town and it’s very hit or miss. I trust this place over others and would recommend to others.

very disorganized not even sure of their own inventory

We just bought 2 brand new cars from Tim. He was absolutely amazing. He did everything he could to make sure we were satisfied. I would definately refer anyone who is looking to buy a car to Tim.

Thanks for all the help with a difficult situation! I receive a call for Chris on a Sunday to make sure we didn’t need any more assistance. Another great experience at Lynch Kenosha.

Worst service department I’ve ever had to deal with. Staff was rude. An oil change took over an hour to get done. When I went to inquire how much longer, the service agent was rude and told me it would be «just a few minutes» longer. Will never come back to this service department.