Country Butcher

I have placed orders for meat, expensive orders, that have been screwed up. Customer service from Butcher shop is atricious. Butchers have been rude in front of me when I’ve made special requests. I drive 15 miles to Jansens now because they get it right and aim to please, often at a better price.

Haven’t been here for breakfast in a while, and I remember why we stopped. the woman behind the counter making breakfast is miserable and rude and it makes for a really uncomfortable experience. however the market portion is great.

So I have driven past this place a million times because I saw the sign and thought this place was just a butcher shop and just sold meat. Boy was I wrong! Super delicious cheeses, so many different things for sale, and yes an amazing meat selection. I have not tried the produce or the café, but based on my experience that I have had so far, I will definitely be back.

Entirely frustrating experience. Very busy and very few tables on a Saturday morning. Fortunately we were able to share a large table with others. Took probably 20 minutes to be acknowledged by the server. Finally ordered after that and then waited around 40 minutes for food. Not a complicated order — pancakes, breakfast sandwich and homefries. To their credit, breakfast sandwich was very tasty. However, halfway through the meal the cook (only one cook making everything) came over and took away our syrup container because they «only have one for the whole restaurant because the other two broke.» If I hadn’t completely lost it with this restaurant before, that did it. Completely ridiculous. After receiving the food, I would have suggested coming here, but not on weekends. After that incident, I can’t recommend coming here at all. Additionally, when we went to pay, they had no idea what we ordered and we had to recite it all as they put the prices in the cash register. They need to staff accordingly on the weekends and stock up on basic necessities for a restaurant. If they can’t do this, then they should just focus on the market.

I find the comments about rude staff out of line. I have been going there for over 15 years and have always had friendly, excellent service. Maybe someone, staff or commentator, just had a bad day? The staff knows the regular customers by name and has always treated new customers just as friendly. Besides, the food is fabulous. Their roasted porchetta sandwich always good and they always accommodate special requests. Excellent selection cheeses, homemade sausages, meats and dinner take home entrees. Dan and Dorothy, the owners, take great pride in their store and it shows. Always glad to support good, local businesses!

What a fantastic store! The freshest meats, cheeses, and prepared foods! My favorite… store cooked roast beef! Yum!!! Their café breakfasts are the best… especially country link sausage and the French toast. Try the lemon meringue tarts… delicious! The staff is knowledgeable and friendly. Actually, they are fun and funny! Always a great experience.

so disappointed in quality decline, got a family order of roast beef that may as well been a vat of fat! Totally un edible and gross. Not to mention (like many others have stated) RUDE RUDE RUDE staff. Thank god Nicks Roast beef is now in chester county. Never going back to country butcher!!!

This review is for the employees of the café. Never in my life have I experienced such utter rudeness and disdain for customers.
My first encounter as a new customer was being denied a simple substitution of one pancake with French toast instead of two French toast. A simple squirt of pancake batter denied, for what reason? I had never been there and wanted to try both. I was annoyed and baffled, but ok. I get it. If you do it for me here in the metropolis of Kennett, you’ll have to do it for everyone.
Then a group of 6 mature, well dressed, well behaved, mannered high school students ordered their breakfasts. The meals were coming out a couple at a time and one of the boy’s orders was incorrect. He ordered sunny side, not whatever was given to him. The loud, rude, obnoxious woman that took their order not only INSISTED, over and over, that this was what he ordered, she went to the back to retrieve what she wrote. Presented with THAT, surely they would understand that SHE never makes mistakes. «this is what I wrote down! This is what you said «Over and over and over again. These polite teenagers looked embarrassed and in disbelief at her behavior, which was appalling.
My husband and I will never return. I’ve never seen anything like it. We ‘re local and it’s sad a place with such potential is scratched off our list.

Usually I rave about this place but they really let me down this time! I ordered 24 lamb chops for Christmas and told them I would pick it up Tuesday the 23^rd. Of course no one mentioned they would be closing early (2 days before Christmas!!!) I get here at 4:15 and they have been closed for 15 minutes. Lots of workers and everyone ignoring my knocks. Finally someone came and tried to tell me its posted on their website. It’s not. And I’m watching LOTS of people pulling into their parking lot who are VERY upset. Not the best decision Country Butcher!!!

I have been here many times in the last few months. There is a store up front and a café in the back. Today, will be writing about the café. First, their cappuccino is the best I’ve had in a long time! Their mushroom omelet is fantastic! They have a nice bakery section with pastries, cakes and more! The cakes looked so good that I ordered one for my kid’s birthday! We ordered vanilla with buttercream frosting and strawberry & cream filling! We ordered a quarter sheet and it was huge! it was the same length and width as the ones at the grocery store. However, it was twice as tall! It was awesome! All of our guests complimented both the beauty of it as well as the fresh and decadent flavor! I will go back again and again. Also, the women behind the counter are so nice :)

I have eaten here probably more than 20 times. The hot sandwiches and meats are outstanding. Today I had the Italian chicken panini, which was so good that it motivated me to write this review. The employees are all very friendly and knowledgeable about meats and cheeses.
Update: Just had the caprese sandwich today, worst item I’ve had here so far.

The absolute worst service in the area as it is very hard to get waited upon. It not is a shame the service is so poor as the meats are very good. The prices are very high for the meats, prepared foods and bakery so one would expect better service to make up for the high pricing.

We have lived near this business for 20 years. They aren’t open evenings and only Saturday on the weekends so hard for me to get there.
Thanks to Facebook we found them again! They have wonderful prepared food, great cheese selection, baked goods to die for and quality meats. Not cheap but very friendly and quality food. Try the Parisian pockets and the tiny meatballs for Italian wedding soup!

This place has an excellent selection of cheeses. The butcher really knows his stuff. The prepared foods are good too. Overall, an excellent local business.

I love Country Butcher! It started with their great bakery where they can make gorgeous custom cakes — like the ones they made for my daughter’s graduation and her birthday — then I found out about their breakfast menu which includes awesome crepes and pumpkin flavored pancakes — now I have learned they have the best strong coffee in town — so for a local like me who needs caffeine in the morning — I know exactly where to go! I have to say that their staff is friendly — especially in the deli department where they make the best guacamole and ginger carrots around! Their cheese selection is peerless in the brandywine valley and there is an overall genuine atmosphere here.

Three areas here to review. I bought some burger mix (burger and brisket according to the counter staff) and it was very good.
I had some iced coffee from the coffee area — the coffee was ok about Starbucks quality not as good as Talula’s and the staff was busy with many tasks — they were very nice when i did catch their attention, and the café was a nice environment.
The deli featured one of the best sandwiches i have ever had — the Caprese with tomato, mozzarella and basil on lovely bread with a drizzle of olive oil. That alone — imo — makes a trip here worthwhile.

This shop is awesome! The food, either in the café, deli, or freezer case, is amazing! Plus, the staff members are always friendly and helpful! I love to stop here and pickup takeout items for my dinner parties! Shhh, don’t tell anyone my secret!

How did tiny little Kennett Square attract so many great shops?! This treasure trove was no exception. Upon entering, you’re hit with a wave of scents: prepared salads, cheeses, fresh bread, but mostly the heavy smell of meat in endless varieties, from beautiful prime rib to thick pepper bacon and veal sweetbreads. Everything is impeccably fresh and artfully presented, including a handful of produce options (peppers, onions, etc.)
Along the walls are gorgeously-​wrapped packages, cans and bags of high-​quality groceries, from porcini pasta and caperberries to escargot and fine wines. The sheer variety of offerings is overwhelming for such a (relatively) small place.
There’s a little café area for enjoying sandwiches and other quick lunch fare. We were wishing we hadn’t eaten lunch somewhere else, and are already planning a trip back to stock our Easter baskets with cured sausages and gourmet cheese!

Amazing sandwich! Had the turkey stuffer and loved it. Every thing is so fresh!

Boy & I were out here on Valentine’s Day on a gourmet food scavenger hunt. Sadly, my idea of the perfect V’Day was hunting around the far reaching areas of the suburbs looking for items to form an amazing home cooked dinner with the boy, just me and him, dogs away somewhere, and some good wine.
So, I was definitely in a good mood when I got here. The produce and fish sections leave a lot to be desired, but everything else was truly lovely. Sort of a suburban DiBrunio’s with an incredible selection of prime meats, huge cheese counter (not quite DiBrunio’s, but seriously, who is?), tons of gourmet food items, a bakery with a small but beautiful selection, and (the crème de la crème) a PA wine store inside.
Can’t help but mention that they were having a HUGE tasting party going on while we were there, so I generally munched my way around the store. I dunno, there’s just something about a place that gives me free lamb meatballs and free escargot and free cheese (hmmmmm cheese).
O! And I bought escargot! That’s right, I’m really cooking now.
All in all, I won’t make the drive without other enticements, but I left with 2 lbs of Delmonico steaks that cooked up perfectly, and some cheeses that were very reasonably priced and very interesting.