Captain Kleen Speed Wash

I just moved to Georgia about 6 months ago, and have really been trying to find a place to get my oil changed. I recognize that a lot of places usually try to sell you everything that you don’t need, and so I’m careful about where I go. Finally,
I decided to go check this place out, and I am so thankful that I did!
Marcus greeted us when we first pulled in, and he was truly professional and gregarious. He got us signed in, and showed us to the front waiting area. The very first thing I notice is that it is exceptionally clean and it looks very modern! The second thing I noticed is that they offer free sodas! That is so awesome! Especially because I had my 4 year old with me and she loves having a soda! Then, my daughter actually noticed that they offer free coffee for the big kids!
When Gracie and I noticed there were no orange sodas, Marcus actually stepped in and went and got her one from the back on his own without even having us ask him.
When my car was finished, and it only took about 15 minutes, Michaels greeted us and helped us check out. I think my favorite part about the checkout process is the fact that Michael didn’t sit there and try to sell me a hundred things that I don’t need. He basically explain to me that my front alignment is a little bit off balance about 1%, but he only told me that after I asked about it, and he didn’t try to sell it, he just said what it cost and that if I want to I can schedule at a later time. That really made me feel good because there was many pressure. I like places like that. This is a good place to go! I trust these guys! Highly recommended!

I will be going to this car wash from now on. I’m love loyalty/​reward cards. Here they have a punch card which may not be much to others but I at least get something for coming whereas at the other location that I was going to, the prices are a little higher and they have no customer loyalty rewards. For me, the little things count.

This is my favorite car wash for when I’m lazy. I’ve been enough times to the point where I’m on my «Free Wash!» The machine does a great job and the vacuums are spot on. **Tip: before you run it through the wash, spray some «Mean Green Degreaser» or some other wheel cleaner on there before drive up and pay. It make a helluva a difference! Trust me!

This rating is for the two shops: the oil change place and the car wash.
My first visit was phenomenal!
I started on the Oil & Lube/​Car Repair side which is next door. My car had a check engine light on and I need it checked quickly. I was greeted by Brandon right away. He was friendly and knowledgable throughout the whole transaction. Mike, super mechanic, diagnosed the warning light, explained the problem, and cleared the light with ease. The oil change, tire rotation, alignment, and checkout went lightening fast. Even though it was a little stuffy in the waiting room, the wait was so short, I can overlook the stuffy room, especially since a worker turned on the AC just before I left.
On to the car wash…
The place is well organized. It looks like they try to get you in and out as quickly as possible. Since this was my first visit, I was overwhelmed by all the signs, but they are a necessary evil– I needed the guidance. There is a lot going at this place. I love the vacuums. They really SUCK, meaning they have a lot of suction power. That right there makes me want to come back. After my car was washed, I noticed I forget a towel so that I dry the few water drops. They do sell disposable towels, but I wanted something I can wash and keep in my car.
Pros:
Good price for an oil change, alignment, tire rotation and car wash
Pleasant and knowledgable staff
Clean waiting area (oil change and repair center)
Vacuums suck (that’s a good thing)
Processes seem to be set up to get you in and out quickly
Cons:
Signs can be overwhelming and maybe a little confusing
No reusable towels available for sale
All in all, I think my car enjoyed the visit! It felt like I took my car to the doctor and Dr. Kleen cured my car’s ailments. We will be back!

Great car wash. No hassle. Easy to maneuver through. Staff was
Friendly and car looked great after wash. Will definitely return. $ 13 wash is all you need. Bring your own towels for after.

Ive come to this car wash twice and had no issues. Unfortunately the employee who has the job of guiding the driver onto the track apparently had more important matters to attend to than his job! He waived me forward as usual until i heard a loud scrapping noise. He then apathetically waived me to the right. After exiting the car wash i checked my wheel and of course i received a large gash to the edge of the wheel. I called the car warsh to see about a resolution and there was no answer. Left a message and i have not received a call back. Obviously it was not smart to visit this car wash and if this issue isnt resolved quickly ill make sure i avoid this business and warn everyone who values their vehicle to do the same.
Update: Truly the definition of a business completely apathetic to their customers. I haven’t heard back from anyone at the company after leaving a message to discuss a resolution.

I’m almost hesitant to write this review because I read all the rest, and I’m wondering if I went to the right place. However, I double checked the address, and yep– this was the place. I had a great experience here!
First though, the issue– hence the star deduction. Their monthly prices are waaay over the top too expensive, and prohibitive. Who can afford that? Further, $ 13 for a good car wash where I have to clean the interior myself is too much. I can’t afford this very often, and that is what will keep me from being a regular here. If I could afford this place, I’d be here every week.
Ok, on with the story/​review. I’ve passed this place a million times. Never been inclined to stop. There are so many other car washes that advertise a $ 5 quick wash that are closer to my house. Yesterday, I was in a super hurry and really needed to jump on 75, but get a quick wash beforehand. I swung in here. I wanted my car to look really nice with the tires all sexy/​shiny, and the only package plan up from the $ 5 one that had tire shine was the $ 13 package (clever of them, right?). Not a happy camper, but being sorta stuck, I did it.
Courteous and prompt attendant came out when I pulled in. I appreciated him being nice.
Then. It happened. BANG!!! When I tell you my car hasn’t looked this pretty since I bought it, I would not be exaggerating! What sold me on this place wasn’t quite that because I figured heck, had I quit being cheapo and getting $ 5 washes and spent a bit more for some wax and stuff, any place probably would’ve had it looking this nice, the cake topper was– those VACUUMS SUCK! They SUCK like no vacuum I’ve tried at any diy car wash in town. I didn’t have to break a sweat to get my interior vaccumed out, and I was done in 6 minutes. Amazing suckers!
These guys have a new special treat customer. I hope it stays this way.

Obviously certain people are going around trashing this place because of one negative experience. This place is awesome and deserves more positive reviews in order to give people the correct impression. Me and my friends all go here because they have the best washes for the best prices. One visit, I went through and noticed a couple of tough spots that weren’t 100% cleaned enough and the attendant had no problem letting me go through the wash again at no charge. So, I definitely would not bash them by saying they have no customer service skills. They treat everyone I know great. They also give you loyalty cards and you get a free wash after purchasing 9. Even if you purchase 9 $ 5 washes, you can use the voucher for their top-​priced wash. They also offer unlimited washes at different levels for a set price. Love this place, hope it never leaves!

This place used to be my go to spot for car washes and emissions. On my last visit the technician broke my key in the ignition. He did apologize and called the owner who said I was out of luck and they would not pay to replace the key. They just lost a very loyal customer. There are too many car washes in this town not to be good at customer service. I would recommend finding a different place to get your car washed or your emissions test done.

The car wash itself was pretty good for $ 5. I really didn’t need the wash, but to pay that price for free vacuum was well worth it. The comment about «all the crap in the back of the pick up» was probably unnecessary, and no, I’m not dumb, but a reminder to clean out my truck bed BEFORE I paid and was in line would have been a nice idea. The vacuums didn’t suck very well and the pretzels and goldfish that I was there specifically to remove from the floor and seats of my truck clogged the vacuum after only a few minutes. I had to wait for someone to unclog it. They had a fabric rug cleaner, but I had to put my not so clean rubber mats back in my truck after vacuuming. The vanilla spray smell… the only option… smelled pretty good. Worth the $ 5, but nothing to write home about.

Paid for a carwash with $ 10 cash in machine and it did not give me change but instead a credit slip.
Went back on anther day to receive credit and they said I waited too long for credit.
Bunch of IDIOTS working there and borderline petty theft.