Louis Armstrong New Orleans International Airport – MSY

Flights in and out of NOLA. Everything works as you would expect, though the facility itself seems a bit dated. Now don’t get me wrong, I’m not endorsing a huge, wasteful, government contract to replace the airport. Maybe some redecorating would help.

Not my favorite airport but still passable. Flew through here this past weekend for a friend’s wedding, and I’ve been one other time as well, a few years ago, to visit her.
I got to the airport only about an hour and twenty minutes before my flight today, so I was relieved to see that the TSA line was short. However, there was literally ONE agent for the general line, and apparently if you had a first class ticket, you could skip. So we waited, and waited, and waited. Then, when I finally got to the front, the agent was super slow (which, Tbh, I don’t mind, if it’s making our flying more secure) but I think he was literally just being slow. Ugh.
This doesn’t rank on my list of worst airports (looking at you, LGA) but the Atlanta airport (where I’m typing this from, actually) is much more efficient.

Easy checkin and security. Great food choices– thank goodness– we were starving!
Only three stars due to the lack of changing tables situation. I went in three bathrooms trying to change the baby. The first one was closed. The next one didn’t have a changing table. The third was so packed with women waiting in line that I couldn’t get to the table. So, I took the baby to my husband and asked him to try the men’s rooms– no changing tables. So I changed him twice right out in front of everyone. Sorry people.

Not the most logical airport. It looks like it’s from the 70s. And it’s pretty tiny.
If you’re flying out on Jet Blue, you have to walk halfway across the first floor to get your boarding pass, and then ALL the way back to the other side to get to the stairs.
The security guards are nice though. TSA was fine.

It’s not a bad airport — pretty quick and easy to get where you need to go.
The airport terminals are nicely spaced apart but with not many outlets around. All the outlets were occupied by other people and just had to sit and wait for my flight like a good little boy.

Bow chicka bow bow… welcome back to the 70’s!
Apparently were really short back then because all of the seating and baggage carousels are practically on the floor.
It is definitely overdue for a remodel.
You’d think with the MILLIONS of visitors NOLA gets annually that they’d invest in a remodel.

This has got to be the worst airport. Each concourse has its own security checkpoint. It’s a small airport, and I got here way too early for my flight so I went to concourse D to try to get into the Delta lounge. I wasn’t flying Delta but I read others reviews that you could get in anyway, but the very rude man at the door turned me away. So I went back through security to get to concourse B where my flight was. I think it would have been nice of the security people to point it out if you’re at the wrong concourse. I knew, but boarding passes aren’t always updated, and at most airports you can get from one concourse to the others without having to go back through security.

Easy to navigate and lots of dining options abound here. Although relatively small considering the amount of business it does, things are pretty efficient here. I was shocked that there was practically no wait in security with it being the holiday.
Food here is incredible. I love the fact that travelers can pick up light bites and snacks or enjoy a full sit down Louisiana-​style meal.
As a note, cabs to and from the French Quarter area are a flat fee of $ 36 for two and an additional $ 15 per person after that.
Be sure to check in on the Unilocal app because you may just get a free luggage tag. I did!

My First impression of this airport.
Somewhat dirty. Smells funny.
I arrived at night when everething was closed so it was practically empty.
From gate to get to exit. Go one level down. There is bagage claim and exit to the street.
There is quite limited area for passangers pick up. So there is quite a few cars staying on curve and it makes wery limited space for other drivers to pass by.

5 stars for the price alone.
Barely any online check in. You’ll see when you arrive at the airport it’s kind of not needed. How so? They have an old school check in with names and information on a printed page.
If you get stuck in a longgggg line it’s probably VACATION express so just ask and walk right up to the counter.
You’ll have to go through TSA with Southwest flights and they can make you late, the southwest airlines flyers, in general. But this is simple and easy.
I hope to catch more of the $ 99 flights.
Expect a plane with a row of two (2) on one side and one (1) on the other side.
They complete early morning (7am) and late evening (5pm or 7pm) flights so you can get in early and leave late all in 1 day if needed. Well, for Shreveport at least.
Memphis and Little Rock; recently added.
Oh! You’ll have to walk down and up stairs like at a regional airport. Look, a one hour flight versus a 5 hour drive versus a 10 hour bus ride? Well, it makes me hate current college students that get to have this option. I do believe I would have had a higher gpa if I didn’t have to sleep just to make the drive. Plus, I would have been able to get to family and friends more often.
Okay let me close; I’m about to turn Hulk green with anger just thinking about those grueling I-​49 drives in the dark and Hwy 90 in the weee dusk hours with 1 lane because there’s allllwaayyysss construction.

As far as airports go, I liked the airport as it was fairly up to par with all other airports, with the one exception for taxis, in which the services were horribly organized, delayed, and by the time the taxi came, I’ve missed out on 4 – 5 Über rides.
The overall service inside the airport is ok, and I like the jazz played in the background.

Arrived and departed through terminal B so this evaluation is rather limited.
Cleanliness: Clean terminal and restrooms. Trash receptacles were not overflowing or smelly and bathroom wasn’t dirty or sinks covered with soupy water residue from patrons cleaning up.
Comfort: waiting seats were comfortable and not so closely placed that it feels like flight.
Amenities: Plenty of power up plugs but not sure if there’s free WiFi (forgot to check). Didn’t see any water fountains but there’s enough fast food and grab-​n-​go shops grabbing a bite to eat or water isn’t a big deal.
Luxury Frequent Flyer Sky Clubs: Didn’t see any and not enough time between flight to hit one.
Overall: Because I didn’t have time to really assess the airport so I’m going to hold on the 4 star rating and give it the «good to go» 3 Star rating… but I’ll be back to update my rating.

Walk out of the concourse and the exits are right there. A lot more restaurant options outside and fixed rate taxis to get you to the French quarter.
Here’s the crappy part: Workers here don’t seem to know what they’re doing and are pretty unreliable. I’m waiting for my friend coming in from Dallas, I don’t know her flight just the time she’s coming in. Normally this is not an issue, usually you can figure out flight info from their boards. No boards here (at least not between Concourses C and D according to workers). I asked one worker to look up her flight status and they couldn’t find the flight info. Even worse, another person found it but said the flight already landed. An hour later, my friend still hadn’t called so after hectically texting people and furious googling I figure out her flight. She hasn’t landed and her flight was delayed 1.5hrs. Are you kidding meee… SMDH
*Update: The workers I talked to were both at the Customer Service Table.

Fly in and out. Fairly easy to navigate but not much else to say about this one.
Should be a vibrant scene here with the crowds in and out but parts of and whole concourses are ghost towns.
Not much to choose from eats and drinks wise.
Always find change in vending machines which is a bonus.
Heard big things are coming to improve things… let’s hope so.

Hands down, the worst airport experience that I’ve ever had.
I can’t say much about my arrival here, other then the fact that the taxi drivers legit hawk you the millisecond that you walk outside. Not fun.
Our departure was when we had the real issue. Our flight was at 6 am, so we didn’t anticipate the airpot being that crowded at 4 AM. Boy, were we wrong. The security line was close to two hours long. We were anticipating having just enough time to get through security and walk onto our flight. And then, after we finallyyyyyy got to security we were informed that we were on the wrong line, and were directed to a line that had what appeared to be a three hour wait (I’m not joking).
I know you might be thinking that it’s my fault, I did wait on the wrong line after all. But, two things were off about this scenario:
1. They had no one checking your ticket before you went on to the security line. Every airpot I’ve ever been to does this.
2. They had like one or two people manning the security line, so it’s no surprise that the wait was hours long.
We knew that if we had to wait on that other line, we wouldn’t make our flight. Hell, we probably wouldn’t have even made the next flight at that point. Luckily, they let our group through the express line. That’s where my second star comes in.
Oh, and if you forget to grab a souvenir in NOLA don’t even think about doing that here. A small box of pralines was 22.99. Never that!
Sheesh. I definitely plan on coming back to this airport, as NOLA was a great time. I’ll just have to make a point to get there with several hours to spare.

Our flight was delayed, so we had an extra hour to kill.
Food: we ate breakfast at one of the two airport restaurants. I thought the portion size was pretty nice, but she didn’t like the greasy goodness.
The airport is pretty small, but we got through check in rather quickly. They make announcements in English and Spanish which I thought was pretty cool.

This airport is small and the customer service from the employees was borderline rude and unprofessional.
The selection of shops, Restaurants and bathrooms was limited at best. The cleanliness was an issue and seemed to not be a priority at all.
The TSA agents at security treated everyone like cattle and didn’t hesitate to hold up the long lines even more at any chance they had. I heard one TSA agent say to his partner that «these people will get through on our terms» what is that supposed to mean? Seriously!
I would rather fly into another state and drive into New Orleans next time to eliminate another horrible experience.
Stay away from this airport at all costs if you can. I will never be back through here if I can help it.
2 stars is a stretch now that I think about it.

This is a decent airport that is not too big. Being not too big helps when you are in a hurry to get to various poboys, a jazz festival, crawfish, beignets, etc.
In my short time there, I was not able to get the free Wi-​Fi to show me any love, so I was irritated about that. They are starting to build up the food options in there, and I saw that many famous places are staking claims there, so your stomach may be happy with your landing choice before you even leave the area. Have you ever had a crawfish strudel? If not, you can get one there. Famous Zatarains has a spot there. Pralines, pecan candy to a New Orleanian, can be found there as well.
Not too busy on the international side, so many delays aren’t that common here. Just remember that you will hear jazz being played over the speaker system at all times. Also remember that you are actually landing in Kenner, LA, so plan your journey accordingly. Do not expect New Orleans glitz, glamour and flare right away when you land at this airport! Las Vegas has people spoiled with that type of fanfare!

Yay! Being in Baton Rouge, you really thank that there is a wonderful international airport in the coolest city in America. It has service to and form major states and all major and minor airlines fly NOLa. Why wont you! :P
My most recent trip was on Froniter via denver to Santa Ana. It helps taking it from this airport especially when you can save like 150 $ on a round trip to California mostly because Nola offers such cheap service.
I HAVENT spent much time at the airport but I here they have interesting Po-​boy options! And I am sure they have good Cajun food — jambalayas. Next time I go there (which should be soon) I shall update my list of eateries at this airport…

Since the renovations have been completed, I have not flown in or out of our lovely airport. I have picked people up and dropped them off since the renovations have been completed. The parking garage can be difficult as the first floor is for limousines and other chartered vehicles. The inside lane on the arrivals level is for taxis. Other than those notes, the garage is great, and I think they have reasonable rates.
The interior for check-​in and baggage claim are vastly improved over the options prior to renovations. Everything seems to be larger, more airy. The waiting areas have nice new seating, and there are places to purchase convenance items. They seem to be out of the luggage tags for the free Unilocal check in item recently. But the desk to ask about it is in front of Concourse C. And of course, this is the help desk for any of your questions.
The security lines seem to be far improved, and easier to get through. Security in general seems to be under control, the sheriffs on duty have a cart to roll around on in style.
All in all, I like the improvements that have taken place, and look forward to seeing what will come in the future.

im home!