I positively LOVE Groomingdales! The owner Kim is awesome, and her assistant is wonderful. We have a friendly, but hard to groom shih tzu. A different groomer in Middletown, said my dog needed to be medicated to be groomed, and then when I got the medication, the Middletown groomer refused to groom my dog because she was medicated. What the heck? Out of frustration, I called my Vet(Wasson Memorial Hospital) for a referral, they highly recommended Groomingdales. Kim at Groomingdales said medication wasn’t necessary at all, and that she had seen much harder to groom dogs. Now that my dog, LuLu, goes to Groomingdales, she no longer needs to be medicated. Kim LOVES dogs, and I feel comfortable leaving my shih tzu, yorkie, and rat terrier with her. I highly recommend Groomingdales!