The Iced Cupcake

Glad to see this place is finally closed. I went there shortly after they opened to support a local Katy small business, and bought a half dozen cupcakes. I was disappointed in the lack of friendliness of the owner/​staff, and the cupcakes were DRY. I’ve had better grocery store bakery cupcakes. Just like many other cupcake shops that have come and gone in a short period of of time in Katy/​West Houston, it was clearly started by a bored housewife who thought she could make a business out of a hobby. Here’s a tip to the owner: stick to baking cupcakes at home. 2 out of 5 stars should tell you something. Good riddance to over priced crappy cupcakes.

Really disappointed with the quality. After reading various reviews I assumed that things had got better. Went for the first time and was disappointed. I ordered one German chocolate cupcake, one red velvet cupcake, and some mini chocolate cupcakes. The red velvet had no taste to it, besides the cream cheese icing which tasted like store bought icing. The chocolate ones tasted worst then box cupcakes. Overpriced for bad quality. Also the group of ladies that were working were rude and just chilling in the back talking. Had intentions of placing a future order for an event, but I will not make that mistake. Don’t waste your money on these below average cupcakes.

My boyfriend and I stopped in here the other day on a whim. We weren’t particularly hungry but wanted to check it out as we are big cake/​cupcake fans and just moved to the area and are looking for places to frequent as we get settled in. Anyways, once we walked in and we smelled the delicious aroma of the cupcakes, there was no way we were leaving with out one! The woman working there was very friendly and explained the options for purchasing the mini cupcakes or the regular sized ones. We knew if we got 12 minis as she was advertising, we would have ate them all right away so we decided to each get one regular sized cupcake.
As non-​chocolate lovers (weird, I know), we were very pleased with all the options that didn’t contain a lot of chocolate. The birthday cake with sprinkles looked delish as well as the cookies and cream. We ended up getting a banana pudding that was so soft and creamy from the pudding filling and a carrot cake with cream cheese frosting. It was also very soft and delicious. We were very pleased with our experience and will definitely be back to please our sweet tooth!

My kids and I stopped by The Iced Cupcake after lunch next door. They had a great selection of flavors that differed from usual at our other neighborhood cupcake joint. We ordered the iced fudge sundae, the party cake, and the one with Bavarian cream. All three were amazing and very moist. My kids and I agree that The Iced Cupcake blows their competitor out of the water.

Horrible customer service alert!!! I just walked into this new cupcake establishment, and I too am a business owner. Firstly, when there is no greeting there shouldn’t be no eating! I said well I’ll give them a second chance with trying a cupcake. There were 4 workers inside. As I walked in the look that each one gave me was what the hell are you in here for look. Sorry to be so harsh but that’s how I felt. Secondly, the cupcakes taste like a stick of butter. I ordered 2 banana pudding and one red velvet. I said gosh so much butter in the icing I couldn’t even finish. My husband took a bite and immediately said the same butter overload. Saved the red velvet for my sis. Well I don’t think I will be back! Sorry iced but you need some help!

My Husband and I were on our way to Laredo… Soo… we stopped in Iced Cupcakes in Katy, Tx. for a sweet treat… We ordered 2 Red Velvets (my Fav) and a strawberry… I was very disappointed… The cupcakes were very dry and they tasted like box mixes… Yuck. Never will I go there again… I guess we really did get April Fooled… Thks guys.

I consider myself a cupcake connoisseur and love anything cupcake! I was referred to this place by my good friend. As we walked in and we weren’t exactly greeted right away and I felt kind of rushed by the young girl working the counter. Now behind her was the decorating stations and steel top tables. There was a lady decorating a cake and I am assuming the owner… Well she never even looked up to greet us or simply smile.
I ordered the Strawberry cupcake and a one of each of their mini cupcakes.
Not sure what to say other than I could tell right off the bat the cupcakes were not that fresh as they were dry and tasted sort of artificial and chemically.
I always go in with an open mind when it comes to businesses that I spend my money at. I feel like maybe for the Katy area this is a great place for adults to have a cute little date at or kids to grab a sweet treat after school. I personally would never buy from here again.

Overall this was an average, at best, experience. I went into the store in the late afternoon/​early evening. There were 3 employees (2 adults + 1 teen — the owners?). I was greeted immediately, but felt like I was being rushed out of the store. No questions like whether this was my first time here?, have I had their cupcakes before?, etc. The woman who took my order didn’t hear one thing I said. I literally had to repeat everything I said because she was quickly going through the motions. Polite but not any kind of a warm or personal experience. The layout of the store is sort of odd. The dimly lit cupcake case is to your right as you enter, the open kitchen — where no activity was occurring — is broadly on display behind the cash register. I ordered 2 cupcakes (Vanilla and Cookies & Milk). She tried to pawn off some $ 1.75 brownies on me at checkout.
We ate the cupcakes for dessert later that evening. The cupcakes were dry, and smaller than similar cupcakes in the same price-​range. The icing was good, but I personally prefer Oo La La Dessert’s cupcakes. I was left feeling like I’d paid good money for day-​old cupcakes.

I find it funny that some say the frosting is store bought. As I saw them in the back making the frosting. I love this place been looking for a good cupcake and man I’ve tried all of there’s and I love them. Now they have ice cream and I will be going back. There frosting is amazing and the cupcake was very moist! Keep it up iced cupcakes!

I can honestly bake better cupcakes than what I purchased. Cake was very dry and icing was definitely store bought. $ 4.25 down the drain.

I was so excited to see a cupcakery opening so close to us, but was immediately disappointed. Poor customer service (we asked when they’d opened and the girl behind the counter didn’t even know), and the cupcakes we awful. I had the banana pudding cupcake and it tasted like banana flavored candy, super artificial and gross. My daughter got the sundae cupcake which just had some bottled chocolate syrup drizzled over a vanilla cupcake. All the cakes were very dry and tasted like boxed mix. We definitely won’t be going back.

Came here with high hopes, especially because it’s the closest cupcake place to me! My cupcakes were ehh… A bit dry. I really liked the icing, not to sweet. I was definitely not impressed with the customer service. I think the owner walked in as I was checking out? But not once did he turn to say hello, or just make us feel welcomed, same goes for the cashier. I will not be coming back.

Let me start off by saying the decorations are nice, but it was extremely hard for me to find the prices of these cup cakes. I got the salted caramel and the cake part wasn’t moist at all. The icing was nice. I’ve had a lot better cup cakes considering I was in culinary in high school. It tasted like boxed cup cake mix and I felt un easy about paying $ 3.25 for something I could have made 2 dozens for that price. I won’t be back any time soon.

Let me start out the 3 Star review with: I am going to give The Iced Cupcake another go. I was able to taste several varieties and some were delish while others were not my «cup-​o-​cake». The cakes had a nice angel food spongy-​ness to them and were generally moist (the mini’s being more moist than the standard size). The frostings were just right on the sweetness barometer. The chocolate needs some work (both cake and frosting). The décor is adorable. Overall, the potential for this new cupcake bakery seems promising and offers strawberry and vanilla cupcakes that will bring me back when I am in need of satisfying my sweet tooth (at that time I will give a couple other varieties a sample and look forward to hopefully seeing that this bakery has elevated to a 4 or 5 Star status).

My experience was very meh, I tried speaking with the owner/​manager yet he was short and his answers seemed uninterested. I expected being a new business they would be more inviting and open.
As for the product (The «iced» party cake) The cake was moist and the icing was good. However due to the customer service I received I do not plan on returning.