Never gets an order right, they’re batting 3:20. Even ordered on line once to rule out cashier error, wouldn’t recommend that experience… I doubt they’ve ever seen a mobile order. «He’s up in here talkin bout he got food on an Ipad…(walks off with my phone)…»
Amy A.
Classificação do local: 1 Katy, TX
Worst customer service ever!!! This is a Taco Bell and long john silvers. They messed up on our order twice. A long time ago we ordered the family meal with 16 pieces that comes with 4 sides and 16 hush puppies. They forgot the hush puppies and we went back to get them and they gave us a hard time about it. They were very rude about it so we did not go back there for years. Today we decided to give them a second chance and ordered two of the 16 piece family meal that come with 4 sides and 16 hush puppies. THEYSTILLFORGOTTHESTUPIDHUSHPUPPIES. We tried calling them and the phone number was disconnected. Probably never going to go back there again. Horrible horrible horrible service. I recommend to never go here at all.
Bob O.
Classificação do local: 2 Sugar Land, TX
Food was ok, customer service person at the window has the disposition of a gut shot grizzly bear. The reason that there is plenty of parking is because the service is atrocious. Taco Bell /Long John Silver’s need to do a Secret Shopper drive trough and terminate everyone with a piss poor attitude.
Meisha S.
Classificação do local: 1 Katy, TX
THEEEEE worst Taco Bell ever!!! Went there and ordered a chicken quesadilla and the chicken was old, dry, and crusty. When I asked for a refund I was told that I couldn’t have one(by the manager JOSE) because the quesadilla was missing a triangle(¼). I pulled the dry and old chicken out of the bag, which was taken from the single piece that was consumed. Jose had an attitude with me when he should have had an attitude with his employees for even serving that garbage!!! MAKESNOSENSE. They asked would I like another one to be made, YEAHRIGHT!
James B.
Classificação do local: 1 Cypress, TX
Never again .this the worst taco bell i have ever been in. taco bell’s corporate office should look at this place.
Chase P.
Classificação do local: 1 Katy, TX
I’ve said it once and I’ll say it again. This chain and Taco Bell in particular needs to change their entire drive through staff. The person who takes orders is always such a fucking asshole. It never ceases to amaze me how literally every single employee is completely clean of any sort of actual customer service experience. They are always pushy, rude, in a rush, and lack simple integrity and respect for people in general. I will never give this Taco Bell a dime of my money again, and I will also be contacting their Regional Manager to let them hear about the experience I have had at this place. Absolutely horrendous service. I hope that this place closes down very soon.
Richard K.
Classificação do local: 4 Shiner, TX
I like this location. never a problem in the drive thru and the inside is clean and never too crowded. employees are always friendly and helpful. orders processed quickly. I’m deducting 1 star because all the drinks inside are watered down a bit, even the tea :/
Alexis W.
Classificação do local: 1 Katy, TX
Went to Taco Bell today, I love Taco Bell. It’s that urge you get in your stomach when it’s midnight and all you wanna do is get that delicious crunch wrap supreme or the delicious items they have on the 99¢ menu. It’s not five star food but let’s be real, you either go to whataburger for a kick ass burger or you go to Taco Bell to get your munch on. It’s 1:00 am so I go to Taco Bell, I decided to try the new crispy chicken items on the menu. What I didn’t expect was for a $ 1.69 I got a chicken finger and a tortilla with some bullshit ass sauce. It was such a basic bitch item that it looked like the a hot pocket the chicken was the hot picked and tortilla was the paper sleeve. You could also say that Taco literally walked across next door to Burger King and and asked for the sauce, a chicken finger and the tortilla because they’re too lazy to make something actually worth $ 1.69. The sweet tea tasted like metal, the Baja blast was flat and tasted terrible. After all the disgustingness which I didn’t finish, I also got the crispy chicken casadilla combo which came with NOCHICKEN. I would still go back because honestly I have no choice but with today’s experience the only thing I can say that tasted good was the pre packaged sauces.
Michelle C.
Classificação do local: 2 Tomball, TX
This is your typical taco bell. Its clean, and staff is polite. However, the low rating is because this is the absolute slowest fast food joint I’ve ever been to, both in the drive-through and dine-in service. Be prepared to wait at least 20 minutes to place your order, and another 15 minimum to receive your food… and this is with an average line.
Mike S.
Classificação do local: 1 Houston, TX
Have a shower close… I went to this place and the food was fantastic. The new dollar menu is sick literally. About fifteen minutes after my feast I take my dog outside so she can take care of business. Then the taco bell hits… I fart no big deal but its a wet one. This food totally made me shart. Brown glory running down my leg. Luckily my roommates are not home so I ditch my shorts and boxers in the backyard and I am forced to dash through the house naked to try and make it to the restroom. Needless to say be prepared to rent this food because it doesnt stay very long. Long story short 1. Food tastes great. 2. Dont wear underpants you are not attached to 3. Have a shower close you will need it after number 2
Ryan N.
Classificação do local: 2 Katy, TX
girl was very polite taking order, but polite is worthless when they can’t give you what you order. No beans, we got beans, ordered hot sauce, got mild. Ruined our night.
James F.
Classificação do local: 3 San Diego, CA
This is actually a Taco Bell /Long John Silver’s, which I found a little odd as a combo, but it works, I guess. Came in for the novelty(back home, Taco Bell is paired with KFC, which is funny since there’s also a KFC/A&W just down the road from this place). We dined in and split a Fish & Chicken platter 3 chicken planks, and 2 fish filets, hushpuppies, cole slaw and fries. Pretty good deal for the price — works well for feeding two! And i was pretty happy with the breaded fish — tasted good. then again, i think anything fried recently should taste good. does make me wish there were more Long John Silver’s around my home. From the Taco Bell side, I tried their exclusive Mountain Dew flavor: Baja Blast. yep it tastes like Baja. by someone who longed to go to Baja. not sure what it has to do with Baja at all, other than it is served only at Taco Bell, and it fits well in a marketing name. gross tasting. Modern interior, decent amount of parking.