Usually no one behind the window,. Ive gone here ultiple times, no one tells you to check in. Staff is short and dry and to the point. You really dont feel wanted per se Customer service skills needs to improve. Either this place is packed or empty.
Alice D.
Classificação do local: 5 Antioch, CA
I have blood work done here every three months and occasionally I have to drop in for more work. I have always found them professional and quick. I am a hard stick and when I’m in hospital the staff nurses give up on me quickly. I have never had a problem with sticks at this clinic. They get in and out, usually with only one try, and I am on my way. I have never had to wait more then ten minutes for my turn. It may help that I treat them courteously, but I have never had a rude encounter, although the staff is not overly effusive. They are polite and efficient, and that is all I ask for.
James J.
Classificação do local: 4 Houston, TX
My experience was good. Easy to get there. Easy to park. Easy to find the office in the building. Not crowded. Professional, efficient, and fast. I was in and out in 5 minutes on a Tuesday afternoon.
J T.
Classificação do local: 1 Houston, TX
The worst. People here are rude and apathetic. Things are always going the wrong way when you arrive somewhere you are supposed to receive service and you say good morning and there is no reply. The dude at the window just points at an unsanitary, old, clipboard and says«sign». No information was given, nor they asked me what I was there for. The waiting room is small and full of people, and the dude at the window was watching TV and changing the channels to his leisure. I honestly would not want these people to touch me, nor even think about drawing blood from me, if the service inside is as it is outside. I just stand up and left because there are many options out there and customers deserve respect. Lab Corp in general seems to be bad, I tried to call another location for a week and no one answers the phone. Avoid.
Lori L.
Classificação do local: 1 Katy, TX
I’ve been using this place for my labwork for several years and they have always been slow. In addition, they tend to be somewhat rude. I won’t be going back. I found out my insurance takes another place and I will be going there for now on. And before you think they are slow because they are short staffed they took 45 minutes to stick 6 – 7 patients with 4 – 5 people working. I know there was only one person working the desk. And only two doing sticks, what the others were doing I’ve no idea.
Kristin H.
Classificação do local: 2 Houston, TX
Ugh! This review is coming from someone who went there to pee in a cup, so it may be just a little on the crabby side. All I’m asking for is a little bit of professionalism. I was not informed that there was a clipboard when I walked in. I was just told to have a seat. A couple of people came in and approached a closed window, so I got curious and asked someone how they keep track of the order, if they are just telling us to have a seat. She told me about the sign-in clipboard(which I looked for at the open window and did not see). The computer was down, so all the appointments were backed up for at least an hour. What really made me upset about this place was the fact that their office hours are clearly posted to read that they are open at 7:00AM, but when I came in to take my drug test, they told me they did not start testing until 9. I got there early, came again at 9 and was not out until 11. I was supposed to be at work at 9!