Bubbles Dog Grooming

I made an appointment and got the basics, my puppy had been rescued so it was great to see her cleaned. It looked like her nails been clipped and her teeth rinsed off also. She’s a sweet puppy, I’m sure they fell in love with her as I did :)

Was a loyal customer for years but was disappointed with my last visit. The receptionist is very cold and distant. Not worth coming here. My dog got muzzled without a good explanation and he went there for 2 years, it made no sense whatsoever. Do not being your pet here.

I made an appointment with Everything pet next to bubbles but my husband accidentally brought my dog to bubbles. When I went pick him up the dog still looked dirty they shaved under his eye and irritated it not only that but they also didn’t cut his nails or tail like We asked them to. the hair cut was choppy long and short parts everywhere. thank god everything pet took my dog in for free to fix my dogs hair cut. My dog was also very stressed when leaving BUBBLES DO NOT bring your pet here

I recently took my dog to bubbles, and at first I was a little hesitant since I had read the other reviews, but I didn’t regret it! When I walked in, it smelled good and the girl in the front was friendly. She went over everything that was going to be done to my shih tzu. A couple of hours later she called me to tell me he was finished, and once I picked him up, he looked and smelled amazing! They made sure I was happy with the grooming, and needless to say I will be going back. The only think they’re missing is a website. It would make it easier for people to book an appointment or check their hours and prices.

I have had no problems taking my two dogs here, groomers do such great jobs every time. The receptionist however needs to be more customer oriented. Last time I picked my dog up about two months ago I decided to look at the little store they have inside. To my surprise she was right behind me the entire time and asked me very impatiently if there’s anything else she can do for me. I told her I was just looking around, I noticed she didn’t go away so I just looked around for a couple more minutes just to annoy her — although I’m not really sure why she acts as if I’m such a nuisance considering I already paid and the store was not close to closing time at all. Not going back.

This place was recommended to me by a client of mine who also takes her dog here and after having a horrid experience at petsmart I decided to give this place a try and have been coming ever since! They are flexible with their schedule and are friendly at the door and are very affordable. The only downside is that because they have such a high demand and don’t turn away any customers is that your dog will be here literally all day from 8am until about 4 or 5 pm. I make the drive once a month from cypress to Katy just to take my dogs here. They are great!

I made an appointment for 8:30 AM. I was asked to bring in shot paperwork because he was a new dog there. I dropped him off and they didn’t ask for any of the paperwork, I had to prompt them to take it. She glanced at it, handed it back and typed something into the system. I got a call to pick my dog up three hours later. When I went back there was dog urine in the waiting area by the door. Someone was dropping their dog off that did not have an appointment. And then I had to wait for her to take a couple of phone calls. One dog got loose and ran around the corner being chased by an employee there. The dog attempted to bite him when he tried to pick the dog up. I watched him corner the dog with a makeshift leash as I continued to wait to pick my dog up. When the lady finally got off the phone I pointed out that there was dog urine on the floor near me and she just said «oh yeah». She would not bring my dog forward until I actually paid her. When I saw him, I was not a happy camper. His hair looked choppy. His long tail, usually smooth and silky after a bath, was a tangled mess. She told me his back was still wet because she just sprayed perfume on him. The perfume smelled horrible! In my opinion, because they accept walkins all day, they don’t devote the time to those customers that actually made an appointment and pay good money to have their dogs groomed properly. I made a $ 50 mistake!

My wife made the appointment before i read the first review which was terrifying at least knowing our dog was there getting shaved because she had such matted curly hair, our fault, but still worried the whole time. But when I picked her up she was just as happy and unharmed as when I left her :)
Pro is they trimmed her great around privates, belly, eyes, and feet. Our dog usually is terrified of people during grooming but once in the cage shes a mean one so props to them on that, sorry. And her trim is even, not spotty. I would go back to this groomer and probably will before summer time.
The only con I have, and other groomers have done this, but I hate it is that they shaved her whiskers off of her and her goatie around her mouth, as she’s a cockapoo. I know dogs have their whiskers for senses reasons and it sucks when thwy shave them off looks ridiculous.

I will say the place is very clean and the ease of getting my dog in for an appointment is very convenient. That being said, it is hard to recommend a place that cut my dog’s skin and left him with a laceration after a grooming! He was actually cut two different times, and we won’t ever take him again.
His cut is always very good and they do well in that aspect, but it cost us a lot of money to have to take him to get medication for an infection caused by their cutting his skin during grooming!