Auntie’s Beach House

Aunties is great. We’ve been on 9 Disney cruises and our son (5) likes the kids club onboard, but he won’t stay long, we took him to Aunties and he never wanted to leave. When picking him up he didn’t want to go.

More computers and staff needed. It’s the longest process. I waited over an hour and still didn’t get a class that day. Kids we’re still able to attend the play but didn’t missed all the classes that are good

Thanks for keeping my youngest entertained and safe. Came to Aulani without his older brothers and had a fabulous and safe abd fun time!

I would love to give 5 stars because this is such an innovative and fun idea, and my daughter had a really good time. However, I was completely turned off when I went to pick my 4 year old daughter up and it took about 45 minutes.
I just dropped her off for under an hour, at her request, so she could play, do some arts, and meet new friends. I stood in line for about 30 minutes just to pick her up. I didn’t realize there would be such a «dinner rush» of parents trying to sign up and drop their children off. I was forced to wait in the same line as parents who were just there to ask about the program, and trying to register both for that night and the next day. While I stood in line every single Cast Member was explaining this program to parents who had never heard of it, answering a million questions about the program, and trying to explain how to sign up in English to guests who couldn’t understand them. I can’t wrap my head around why they wouldn’t have a designated Cast Member whose one job was to allow you to pick up your own child. After standing in line for 30 minutes, and picking her up, I was very rudely instructed to «go back to the back of the line to check her out». The line I had just waited in for 30 minutes to get her in the first place! I just can’t accept that this is the way the owner would want the pick up experience to be.
My advice to Aunty’s Beach House is simple: Designate registers. You should have one line for «I’ve never been here!/I want to sign up/​What is this place?» and one line for «I have already registered, we have our bands, I just want to drop off» and another line for «I just want to pick up my child, please!». I will probably not use these services again until such a system is implemented. Which is really disappointing because I desperately want to love this place, and I know my daughter does, but I just can’t get over the negative experience and the rude attitude that was directed at me for simply wanting my own child to return to me!

This place is outstanding! We stayed at the Aulani Resort for the first time in February 2015 with our two children, ages 4 and 5. We don’t hire a babysitter often and we weren’t sure if they would like spending time away from us on a vacation, but, boy, were we wrong! The staff here does an amazing job of keeping the kids entertained and happy. There are lots of educational activities for them to do (volcano science, hula lessons, jewelry making, etc.) Most of the activities are free (included in the price of your hotel stay), but there are a few «premium» activities that cost extra. We paid extra for our kids to attend the Chip –n– Dale Surf’s Up class and the Fish are Friends class. They raved about both classes and begged us to sign them up for more activities at Auntie’s Beach House. The Aulani Resort has several pools, a lazy river, a kiddie water park, water slides, and many other attractions, but our kids preferred a visit to Auntie’s Beach House over all of the other activities that this resort has to offer. If you are a parent with children ages 3 – 12, then I suggest that you put Aulani at the top of your list of vacation spots. Although the hotel rates are fairly high, having child care included in the room rate makes the cost to stay here very reasonable if you plan to take advantage of this service.
As others have mentioned, the play areas at the beach house are very clean and there are plenty of staff members keeping watch over the kids. Every kid is given a bracelet to wear with a GPS tracking device inside and the staff seemed to take security very seriously. Even if they recognize you and greet you by name when you pick up your child, they still require you to provide a password that you select in advance and scan children’s bracelets before leaving.
We plan to return to the Aulani Resort later this year mainly because of the great experience our kids had at Auntie’s Beach House. Our kids didn’t want to leave when we came to pick them up and they begged us to take them there every day of our stay.

Like my friend who works at Aulani says, Auntie’s Beach House is the main reason adults with kids want to pick to stay at Aulani.
The «daycare» service at Auntie’s Beach House is included in the price you pay for your stay, where other hotels would charge you per child/​per hour. You’ll basically drop your kids off here in the morning (and they won’t want to leave your side). But once you leave to go do your own thing and come back to pick them up later, they won’t want to leave Auntie’s Beach House!
Like always, Disney always creates the magical experiences for children and adults alike :)

My daughters second visit. My child was finally 3 and potty trained therefore able to fully enjoy the benefits of the club house! Note that my daughter is not shy in any way or fashion so she fearlessly entered and had a blast!
The place is exhaustively filled will fun for children. One of the children traveling with us stayed for 6 hours by choice. I kept my daughter in for increments of 2 – 3 hours with breaks in between. It’s AWESOME to be able to drop off my child in a safe, fun environment with endless amounts of fun!
The not so awesome part of the experience was that waiting to get the kids in or sign them up for activities. It was a pain in the butt at times. Especially first thing in the morning and at the end of the night. For example, I waited in line first thing in the morning to sign the kids up for an activity for 15 minutes only to find out when I got to the front of the line that there was no space. I would wish they could have some sort of signage, kind of like the movies so while your in line you know what’s available and what’s not. Also, when it is busy in the «lobby» area the line is confusing/​kapakahi. A lady cut in front of me but there was no way I was going to get angry at a Disney Resort:-).
C’mon Disney! Please work on a way to inform us of filled activities so that we are not in line for nothing. Also, organize the line during peak times. You are so great at it at your parks! Mahalo!

This is the reason why my wife and I truly can enjoy the beauty of Aulani. They take great car of the kids like family and have security measures in places to protect them at all times. They even make everyone wash their hands! I wish other places did that, ewwwwww germs!

4.5 stars. I thought this beach house /​kids club was to die for. Seriously I cannot think of anything they could or should have added. The place is huge, much larger than it looks, and even has a backyard with a tree/​playhouse structure, grass, & other amenities for outdoor play. Indoor area and play was so extensive your kid could get lost in here for hours and be totally entertained.

This is the real reason you want to stay at Aulani with children under 12. Drop the kids off as long as you want from 9:30−9. Our 3 and 5 year old loved coming here, and we were able to enjoy a dinner or two and some less kid-​friendly adventures.
The staff is very friendly and I love that everyone (kids and adults picking up children) must wash their hands. There are several free activities (building a volcano, space goo, hula) that you can sign up for in addition to all the other activities. They only let you sign up the morning of, but we had no problem getting the girls into activities if we signed them up when they open (at 8 a.m.).
I’d recommend doing the open house (they usually have it around 9 in the morning). This is the only time they allow parents to come with the kids so the kids can get comfortable and figure out where the restroom is.

We’re not the type of parents to leave our kids with anyone. We just love to have our kids with us all the time. But Aunty’s Beach House is awesome and they have many fun activities for kids. Again, no parents allowed, freeing them up for a bit. So we decided to go to the salon do nails and hair while our kids spend about 2 hours in a few activities such as stitch’s space goo and hula dance lessons. Sign up early for all activities especially chip and dales surf board building including dinner which they will try tomorrow. My kids call it a mini jail because they have a special electronic bracelet (alarm might) and cannot leave of course until parents come back. So missing kids for just 2 – 3 hours is ok since we are so close by. But yea if you want your kids out of the way all day, you can drop them off at 8:30am and pick up at 9:30pm, no charge except for lunch and dinner meals, snacks included.

I dropped off the kids at Aunty’s Beach House early in the morning to avoid the crowd. The line was normally long after 9 am. Check the «Daily Iwa» the night before for all activities. Nice & friendly staff. The facility was cleaned (it is a must for me!!).

Leave it to Disney to create an amazing experience for children. Auntie’s Beach House is super cute, safe, fun, and encompasses all the magic that you would expect from Disney. When you stay at Aulani, childcare and several of the children’s programs at Auntie’s are complimentary, and because of this make sure you sign up at 8am for what you would like to do. The Daily activities are provided to you in the Ewa (schedule) you receive each night for the next day.
Some of the free activities include volcano and goo experiments and canoe races. They also provide meals at an additional cost ~$ 9/​meal. Comparable to the resort meal prices. They also have paid experiences include Chip and Dales Surf and a program where you can make fish food and then go feed the fish.
Each morning they have an open house from 8am-9:30am, where you can checkout the facilities, play on the playground, play with the computer tables, and do the arts & crafts they setup for you. Even if you don’t plan to use Auntie’s check it out — you will be amazed and change your mind and decide to use it :).

I was one of those skeptical parents who thought why would I bring my kids here when «we» are on a family vacation. The truth as I came to learn is that: my kids loved every hour they were there, the staff is caring, facility is clean and it allowed the wife and I a couple of hours a day to chilax.

The Beach House is open from 8am to 10am for kids of all ages with parents’ supervision. After 10am, it is secured for childcare services that is included in the resort fee! I have never heard of that and I can’t want to take advantage of it when both my kids are at least 3 years old and potty trained.
The Beach House had tons of things for the kids to do. They have costumes for dress up, toys for kitchen play, musical instruments, toy cars and figurines, and more! They also had tables set up for coloring and drawing, rubber stamps, and other craft projects. I saw more than one dad playing on these interactive touch screen game tables so there really is something for every child. There is even an outside area with a couple of wooden play structures for climbing and sliding.
The staff is super friendly and the Beach House seems to have the right security measures in place. Although I used the Beach House drop off as a threat to get my daughter to behave at dinner, I know she would have a great time there.

1÷29÷12: Womderful childcare environment for anyone visiting the Aulani resort. From the time that you walk in and throughout the facility, the staff here are great with keeping you kids busy and happy. My wife and I stopped in to check it out, our son was too young to participate, but as a resort guest, anyone is welcome to come with their children to use their activities. We spent some time in the back blowing bubbles and coloring with sidewalk chalk. Afterwards we went inside to play with their board games along with various craft materials. Excellent staff that’s is ready to take opn your kids. Service is exceptional as would be expected with any Disney resort.