The Endoscopy Center – Liberty

The procedure itself went well, the medical staff was great, no complaints there. I would give 5 stars if i didnt feel like i was being taken advantage of by their office staff. Was told at arrival that my procedure had a 500.00 deductible, but they would work with me if i couldnt pay up front. Was also told that they notified me through EMAIL, no one can call a patient and talk with them here i guess. I never saw an email come through showing my deductible. I paid half of the said 500.00 deductible so i could have the procedure done. Called my insurance the next day and was told my deductible was only $ 200.00, not $ 500.00. Called The Endoscopy Center and explained to the lady what had happened. Her response… well no one probably verified with your insurance since it was the beginning of the year so we asked for the deductible most pay… WHAT??? Just make sure you check with your insurance before treatment here. I know that is something we all should do, but every medical office i have been to does this as a COMMON CURTESY for all their patients.