Kansas City Veterinary Care, L.C.

Great practice for everything from birds to dogs! Every vet is engaged in your pet and how they can keep them healthy! Front desk does a fabulous job as well!

Let me start off by saying this is a clean establishment in which I am sure gives great care to pets — just not the owners. I regularly go to our family vet in Spring Hill KS, that being said go there they are AMAZING! However, when your pup gets herself into trouble and you have to go somewhere close for an emergency stitch at least they are open late.
My biggest pet peeve about this place is the fact that I had to take my dog in there 4 times for the initial visit and follow ups — and I saw the actual vet the first visit for 2 minutes. The rest of the time I saw techs which is fine, but as a new «patient» I would like the decency of the vet to greet me and explain what is going on in a respectful way. He showed up picked up my dog looked at her, barely said anything to me, and walked out. Extremely rude. The techs were great, knowledgeable and friendly, just wish they had a DVM behind their name when I’m shelling out a grand for surgery.
I think it is (actually, I know it is based on several visits to other vets) to explain critical procedures like that at least to talk to the owner before and after. When picking her up, we walked back with her to get checked one more time and about four vets were in lab coats in the back. It was like they were super elitist and could not be bothered behind those fancy doors! What’s back there! I mean, would you let your kids just be dropped off with people you don’t know and be like oh yeah sure you must be a great person bc these other people are nice? No ma’am.
Everywhere else I have ever been the doc comes in when something like this happens and talks to you like a human being and follows up when you leave and have to come back. I wanted to ask them questions and I couldn’t get the actual vet on the phone nor talk to one in person. The tech went back and asked herself and came back to relay what they said. This happened 4 – 5 times… ugh anyway. Em sure they practice great medicine and care for animals, I just felt disrespected by their practices. Ill be driving the extra 30 minutes back to my vet who treats the whole family just like that — like a family.

I can’t say enough good things about this vet practice! When I adopted my dog he was shy and nervous around new people. I went to another vet that shall remain nameless. They basically told me he was a «bad apple» I obviously wasn’t about to go back there, a friend recommended this place and I would 100% recommend them. I’ve been there twice now and both times the vet I have seen has been very accommodating and understanding. They loved him! This latest time they were even able to get me in last minute the day before a holiday when I noticed my dog had a very red eye.

The vet and front desk were nice, seemed knowledgable, and they were able to see us on short notice with a sick kitty (though there was an opening, not sure how open they are to fitting you in if they are booked up, but with 6 vets there its probably a good bet). Also seemed expensive, but I don’t have much basis for comparison. $ 85 for a sick cat check up and fecal test. It is the third vet we’ve seen due to location, and he was the only one who mentioned and xray checking for asthma as a possibility for unrelated chronic respiratory issues.
They were very busy when I got there, and were nice to kit kit and seemed to have relationships with the other regulars that were there.
It would be nice to take a moment from what they were doing to tell me they saw me standing there when I arrived and would be with me in a few moments. I feel pretty awkward when dealing with unknown facilities when there isn’t a clear line and people are milling about and I’m just kind of standing there not knowing what to do.
A bit uncouth to make comments loudly about a phone call received about a pet injury with a question they seemed to think was silly, and didn’t seem to want to help during the call. (Granted, I think the person was asking for answers over the phone from a receptionist without making an appointment, and wanted something that did sound a bit unreasonable.)
It was nice that they asked if I needed anything, something to drink, when they showed me in. Also, they didn’t shame me for having to carry my cat without a carrier, and the vet even asked them to check me out from the room rather than at the desk.

We’ve taken our dog to KC Vet Care for the past seven years, and they have been consistently wonderful. The clinic is clean and updated, they have extended hours including Saturdays, and all of the staff we’ve met with have treated our dog with the same care I would expect from a family member. I never feel rushed, and they are very thorough with exams and documentation.
Dr. Diehl is fantastic. We will be clients here for as long as we have pets!

From top to bottom, this place rocks. They took great care of my cat! That’s what you’d expect, right? But they also took great care of me — I had special international paperwork to sort through. I’m a nervous mom. They handled me with kind words and reassurances just as they eased the cat through everything overwhelming that a cat goes through when carted out in a pet carrier to a strange place to get shots.
KC Vet is perfect for taking care of you, from the person on the phone to the doctors themselves.
KC Vet is perfect for taking care of your pet, with loving kindness, professionalism and a sincere regard for the health and any needs that may exist.

I took my dog here once. I had a tentative second appointment scheduled for her. I will never go back. I don’t feel like they care either because I never took her in, and they didn’t bother to even call me.
I took a stray dog in here to be scanned for a microchip because I cared about the dog, what happened to it, and wanted a little compassion for him. The woman I was forced to endure was rude and condescending. They took the dog from me and then just called a shelter and dumped him off there. She said I wasn’t the OWNER, over and over again. I requested to be contacted when the dog went home, they didn’t even bother to tell me they dumped him at a shelter until I took it upon myself to call him. They refused to give me the animal ID, making it difficult for the shelter to locate him. Every time I called the vet they were condescending, rude, and unhelpful about the situation. I was disgusted. The people at the shelter were pretty shocked too when I told them what happened.
The dog was homeless. I adopted the dog. He could have been at home with me in «foster» care while the shelter was making contact attempts to any registered person. Instead, he was locked up under a mandatory lock down period because the vet reported him as a stray. No caring, no compassion, no understanding, rude, condescending… all words I would use to describe my experience here.

KC Vet Care has been our provider of services with our 65 pound canine since she came into our lives over two years ago. During that time, they have been a consistently positive and flexible organization that is willing to work our dog in even if it’s a busy day. Dr. Diehl (especially) and the other staff members are caring, gentle, and wonderful at explaining procedures, symptoms, diagnoses, and tips.
The office is always clean, bright, and filled with cool pet pictures and great literature about services, conditions, and information.
We’ll keep coming back as long as they are around. Simply the best vet I have experienced in Kansas City.

The vet (he will go unnamed) that I took my pup to previously was a very gently, nice man. But I felt like he was almost a little too mellow. My dog has a very bad habit that I am working to break. When I spoke to this prior vet about methods to prevent her from eating things she shouldn’t (if you catch my drift), his advice was to tell her «no». Ok, I think it is a given that I tried that and it didn’t work. This was just his attitude and it was a little frustrating. My dog is also prone to allergic reactions following vaccinations and I felt that this placid personality just did not mesh well with the panic that these reactions provoked in me!
Alas, KC Veterinary Care to the rescue. I just really love this place. Not only does the staff here seem more professional, but they also seem genuinely interested in getting to know my dog better. She doesn’t even seem to mind going. Everyone is so friendly and gentle with her. And I feel like the doctor listens to my concerns and works with me to develop solutions. He seemed to understand the allergy situation well and explained that it is common with shih tzu breeds. He made a few recommendations on how to handle vaccinations and medications going forward and Olivia has now been to KCVC for two rounds of vaccinations and has not had a single reaction! I am just so thankful for this place.
I will say, you definitely get what you pay for… the prices are a bit steep (which is the reason for the 4 star over 5), but if you only go once a year or even once every three years it is absolutely worth it!

Clean office, truly caring staff, convenient hours. This office worked with me night and day when my cat was dealing with spinal damage from a fall. They consulted with me on all the options for him, they didn’t try and talk me into expensive procedures just to make a buck, and they were really honest with me as to what would and wouldn’t probably help him. They treated us both with a lot of care. I would recommend them to anyone needing a new Veterinarian. Reasonable prices – another bonus. These people truly care.

Not only is this the friendliest vet office in town, it is also the cleanest vet office I have ever been in (imagine a vet office that doesn’t smell; not sure how they do it… but they do)!!
We go to Dr. Reed, and he has been awesome every time we have visited. First of all, he is on time for your appointment; thanks Dr. Reed for respecting our time. He spends plenty of time with you and your pet and takes the course of action that is least costly/​invasive if there is an option. I have always left the office feeling as though we have gotten the best care/​advice possible for our pampered pooch!
I would highly recommend this office to any discerning pet owners!

WONDERFUL STAFF, FRIENDLY as can be & the Dr’s are just as sweet and down to earth.
They’ve always went above & beyond to take care of my animals. One particular incident brought me to this vet and I am forever grateful to them.
My now 3 year old pit bull was hit by a car while we were walking him down our rural street close to home. Typical walk until a chiuahua ran out in front of us & we had 3 of our dogs at this time. Of course Lil Man, our pit bull went crazy & lunged for the little dog that was running the side-​walk. In an attempt to sustain control of the dog, my husband tugged on his leash… as he was doing so Lil Man did a 360 and pulled his way out of his collar. I’ll never forget this either b/​c previously to our walk my husband had mentioned. let’s get the «choke» collar so he can’t pull one of his escapes. Anyway, we failed to have the proper collar & we were walking down St John which is a pretty busy road. At this point Lil Man is in the middle of St John as my husband & I both are yelling for him. I myself run out into the street to get him (no cars, speed limit is only 35 mph & we’re on an incline so anyone coming could see us miles away) and he is frightened at the noises & I believe he thinks he’s in trouble w/​us for escaping his collar & chasing the stray dog. Before I know it my husband is yelling at me to get out of the way (I wasn’t standing more than inch from my dog) when a red mustang hits him. Not only do they hit him with the vehicle but he becomes stuck under the car. My husband & I chase the car telling them to stop that he’s still stuck under the vehicle. The lady FINALLY comes to an abrupt stop & all I see is my Lil Man roll out from under the car and just as quickly she takes off! Lil man was frantic, frightened & I believe in shock b/​c he darts in the opposite direction of us. We are unable at this point to see him & decide to run the block back to our house to hop in our vehicle to find him.
After an hour of searching for him, driving the streets we located him in someone’s back yard a few miles from home. He was shaking, I could see blood but didn’t know where it was coming from, he had severe burns on his back side, paws, they were literally BLACK. Later on we find out that these black burns are from my baby being stuck under the engine where it was so hot it burned into his skin. It kills me now even thinking about it & how cruel that woman was for NOT stopping.
TO make a long story short KCVC was the ONLY vet we could locate that was willing to help us with such short notice & limited funds. We did take him to an ER vet in KS (which I will not name) and they took him in as if they were going to see him. Waited for an hour when the DR called us back to tell us they wouldn’t help us at all until we had a large substantial amount of money to cover the xrays. We felt defeated until. We were able to obtain a care credit card via a family member. Instead of taking our chances at this over-​priced ER Vet we decided to call around. KCVC was the most friendly people & all they were concerned about was the dog. They told us to bring him in & we would work something out payment wise. They were so tender, and gentle w/​lil which after his traumatic experience that is what he needed. They took him overnight for two days & when we got him back … he was covered in bandages, sore, and limping (he had/​has one major burn on his back stretching about 6 inches, and then one closer to his tail mesuring about 4 inches across-​all his paw pads had been ripped off due to him trying to use his paws to stop from being drug under the car, he had several more smaller burns on various parts of his body– NO BROKEN BONES!) BUT he had the BIGGEST smile on his face which assured us he had been well taken care of. Probably happy to see us more than anything. He was very skiddish after his accident & was very skeptical of the workers & Dr. There was one lady that touched his heart & he just loved her. I really wish I could think of her name.
Point being, Lil Man is healthy & happy thanks to these wonderful wonderful people! I recommend them to ANYBODY! They are a little pricy but well WORTH
IT!
I owe them so much & forever respect them for saving my lil man!

As noted in our original review, we’ve always had great experiences at Kansas City Veterinary Care. Although our original review focused on their care for our dog, Boomer, we also had a kind, wonderful, old, fat cat named Gracie.
We recently had to put Gracie to sleep, and while that was a painful and emotionally exhausting experience, the professionals at KC Vet Care could not have been any more kind, compassionate, or classy.
They detected signs of a tumor about 18 months ago, but she was an old cat, and we weren’t going to subject her to the pain of aggressive surgery or chemo. It was a fairly slow-​moving tumor, so we opted to let her enjoy her life and monitor the situation. She continued to live a perfectly happy kitty existence for nearly a year and a half, but about a month ago she was losing weight and slowing down. We took her in for a checkup, and a new X-​Ray showed the tumor had progressed to a fairly serious stage.
Dr. Reed counseled us on options for palliative care, and gave us a couple prescriptions that made her a bit more comfortable and gave us some time to say our goodbyes. As we discussed our options, Dr. Reed was very respectful and supportive, and there was no pressure to pursue an aggressive course of treatment. On numerous occasions Dr. Reed emphasized that we were making a personal choice, there were no right or wrong answers, and they would respect and support whatever decision we made.
When it was time to put her down, the staff was so professional. The normal exam room had been transformed into a more calming environment. The lights were dimmed and a cozy quilt had been placed on the table for her to lay on. They also had bottled water and lots of tissues set out for us. These might not sound like a big deal, but little things make a big difference in a situation like that.
Since we are established patients, they told us not to worry about the bill right then, and sent us an invoice a couple weeks later. A few days later, a hand-​written sympathy card arrived in the mail. A couple weeks after that, we received a note from the K-​State Vet School saying KC Vet Care had made a donation in Gracie’s honor.
Dr. Reed and all of the professionals at KC Vet Care provided great care to Gracie while she was alive, and treated all of us with kindness and dignity in her passing. Our bichon, Boomer, is still a patient, and some day when we’re ready for a new kitty, he/​she will be a patient there, too.

I’ve been going here for about 3 years when just recently I’ve been taking my 3 year old boxer in weekly because she hasn’t been eating. They tell me she has a blown knee and the surgery will cost $ 2700. While saving the money in the next 2 weeks she stopped eating completely. They ran test, took blood, $ 600 later they had to ship her to Mission Med Vet, which was a nightmare because of the cost. Needless to say the blown knee ended up being cancer and we had to put her down. Do they have any clue what they are talking about? Who knows. I think this could have been prevented and I would still have my baby.

I took my little kitty Cuddles here when she got tapeworm and for a follow up appointment. She is a very active, curious and ornery kitty cat and they were very patient and loving with her. She absolutely did not want to swallow her pills but they were gentle when they had to force them.
I am taking off one star because they pressured me into buying some preventative medicines that I really did not want to buy. I am aware that they are good for her and etc, and that they could have prevented her tapeworm, but she is an indoor only cat and at extremely low risk for fleas and such, and they were very expensive and I was already spending a lot of money (and I am skeptical of many pet medications just as I am skeptical of the myriad of pills and such available for humans). Each time I declined they responded by making it seem like I was being a bad mommy for not buying them until I finally gave in. Then they wanted to sell me something like six months worth for some ridiculous price and after more uncomfortable exchanges I ended up buying three months worth and being broke for the rest of the week. It seemed they were going a little bit further than caring for Cuddles and simply trying to sell a product.

I love this veterinary clinic! They are sensitive to the needs of your pet and it has been my experience that they do not over charge or needlessly charge. They see ALL TYPES of pets too! I take my rabbit there and I see Dr. Diehl. Dr Diehl accomodates my needs and my rabbits needs perfectly every single time, things that other vet clinics wouldn’t take the time to do! He is understands how people feel about their animals, and you can tell he loves your pet too! Also, he takes the time to answer any questions you have. The administrative staff are usually knowledgeable too, but they tend to have a focus on a particular type of animal, instead of being experts on all types of pets. This is good and useful for a pet owner who has questions that don’t necessarily require a vet’s opinion, but rather just informed advice. Their hours are usually reasonably available and they are open on Saturdays too.

The veterinarians and staff at KC Vet Care really do care about animals and seem to love their jobs.
They have many vets available which makes it easy to get in on short notice. I have taken my cats, dog and even exotics like rats and reptiles in to them and they have been great with all of my critters.
The one downside is that their pricing is pretty expensive (like any vet it would seem) and if I wasn’t a young adult fresh out of college I honestly wouldn’t mind paying so much. I will say that the treatment you get for your money is definitely worth it.
It took me 4 – 5 vets to find the right one here in KC, and man this is it.