Jiffy Lube

Very fast and friendly. Got me in right away and didn’t try to pressure me into any services I did not want.

The staff is friendly and helpful, and I’ve never had to wait more than 30 minutes (even when it’s busy). Jiffy Lubes are not the cheapest when it comes to oil changes, but this location is very honest about which services are truly needed (a rarity, IMHO).

This place was great. They even let me bring my skittish dog in the Libby to wait. It was a very clean and comfy lobby. Fast service and didn’t over charge.

Have written reviews on Jiffy Lube before and they continue to exceed my expectations. Farrah is a terrific manager explains things very well and whenever I need them to check fluids and add anything or top it off they always do. Highly recommend Jiffy Lube on Rainbow Blvd. Rick Marston

The service is super friendly, they have great hours, fast service and really good coffee! I’ll def be bringing my car here for maintenance from now on.

I went to this location because my GPS told me to go there. They have exceptionally comfy seats in the waiting room. And good free coffee. The service was also friendly. If I ever find myself coming back to this location I will look forward to sitting in those seats again. And the coffee.

After an oil change at Jiffy Lube #2218, for my next scheduled oil change I went to a different professional. This professional said my oil filter was too tight and could not be removed.
I returned to Jiffy Lube #2218, expecting my car to be serviced free-​of-​charge. Instead both the manager Jeffrey and the District Manager Tim told me the other professional likely lied. They refused to inspect their work and could only offer me a full-​priced oil change.

Let me say that I have gone to Jiffy Lube for years now and I will not be returning. I cannot give a 1 star review because of the flawless service I’ve had in the past but I am sad to say that service has declined over the last several visits and now I am done.
The last straw for me happened this week. I drove up without an appointment at 7:40am and luckily there was no line or really any other customers for that matter. I was greeted by a gruff gentleman that was not friendly and seemed very agitated that I could not find my Jiffy Lube envelope. He watched me look through my mess of a glove compartment and said, no, those are all National Tire and Battery-​where I used to go when I did not live here. I keep all of my car related receipts but i guess that was enough to piss him off because he literally sighed and said as he walked away that, ‘I guess I’ll have to write down all the information again since you can’t find it.” A seemingly painless 45 seconds later he had all of my mileage etc and we got everything started.
Working out what I needed him to do for my car-​an oil change-​was not exactly full of pleasantries either. He gruffly but not rudely explained that I can’t use my coupon with the early bird special they run so I told him I wanted to use the coupon because it would save me more money. He obliged but made me explain that I wanted to use the coupon rather than giving me the higher of the two discounts which I found odd. He also told me that I needed to have my coolant filled and said it would cost me $ 4-​the kind of stuff that in the past I’ve gotten for free for being a regular customers. He also seemed perturbed that I wouldn’t change my transmission fluid as well and told me that a transmission is just as important as an engine as if I didn’t know what that is. I didn’t need the tone or the patronizing and I had told him up front that I couldn’t afford more work. He told me it was black and needed changing-​which it was a dark red so it is close to needing changed but not as essential as he was trying to infer and take $ 150 of my money for.
I was out of there after about 25 minutes which is nice-​not the fastest or the slowest service I’ve had there-​but was left with a bad taste in my mouth. I didn’t like being treated like some new customer who doesn’t know anything even though by looking in the computer, I’m clearly there on a regular basis. I didn’t respect that he tried selling me on something that I had already said I couldn’t afford but I thanked him for letting me know so that I could budget for it in the future. I left and do not intend to come back unless I am in some sort of bind or time crunch. I will now be taking my business to a local mechanic.

I went here to get a quick oil change and was told my vehicle required full synthetic oil which was not the case. I called the dealership where I purchased the vehicle and they assured me, all I needed was a blend. So, I paid double what was needed! I called Jiffy Lube to tell them what my vehicle required and they said they were unaware of this and that I got a good deal on my oil change, $ 67! I don’t agree. I would not recommend this place. They either don’t know what they are doing or are fine with blatantly lying to customers.

This place was horrible. Avoid it. I thought Jiffy Lube liked having customers. Not this one.