Engle Motors Inc

I wish I could give parts department and service department separate star ratings because they do a pretty good job. The salesman on the BMW side is beyond rude. He has been offensive and arrogant every time I have had a conversation with him.
I have driven across to Saint Louis to buy my last 2 new bmw’s because of this little man.

I recently purchased a new to me K1200 GT from a private owner and needed a few extra keys and to have the topcase rekeyed. I’d done some research on some BMW forums and it seems that a lot of dealers didn’t like to rekey topcases as it can be a real PIA and time consuming. I knew the duplicate keys would be expensive as they are chipped and I believe they have to be ordered from Germany. $ 70 each after tax and they required a copy of my registration, title, and Driver’s License. Not a problem, I scanned them and sent them to Engle and the keys arrived in a few days. They also rekeyed my topcase which really helped me out because the topcase didn’t have a key come with it so it was basically useless. Engle was awesome in every way. Everyone I worked with was fantastic. I can say I’m a customer and fan of theirs. Can’t expect a better experience. One of the guys behind the counter even took several minutes to explain the CanBus system to me. Overall, a great experience.

Couldn’t even get them to mount a tire. Ed in the service dept refused to assist. Engle motors was 2 blocks from my breakdown location, but he suggested I call a place in Kansas, TO MOUNT A TIRE TO A RIM ALREADY REMOVED FROM THE BIKE !! Said he only services BMW, last I knew mounting a tire was a fairly universal affair … Screw this place, wouldn’t recommend it to my worst enemy … So much for supporting neighborhood businesses … Wouldn’t go back there to save my life

I walked in to buy a Schuberth C3 pro and Jon Bush from the parts department was top notch. He was very knowledgeable about the product and helped
me get fitted for the new helmet.
Jon knows his BMW apparel product and assisted me in finding a riding jacket and pants as well. He is very patient and takes the time to explain the functions of the product I was looking at.

Used to be me one of my favorite bike haunts when I lived in the area, and was a good place to take a ride to for their open days or just a visit and chat with the staff. It used to be family owned, although I am not sure if that still is the case, but I took a trip there on a recent visit back to the area. As the only major dealer of BMW and Triumph motorcycles, they do not have much competition, but despite this remain friendly and attentive.
The store has changed a little, with BMW on one side and Triumph bikes on the other, with apparel, parts and accessories split along similar lines. I marveled at the «bargain basement» prices of everything up to and including the bikes which were roughly half the cost of bikes in Singapore and could have run wild buying lots of farkels and gee-​gaws for my bike back in Singapore. Restraint driven by airline checked bags policies meant purchases were kept to a minimum. The staff remembered me and were keen to understand about biking in Singapore. Free coffee was available and before I knew it an hour had passed and it was time to leave.

Having owned and ridden 7 BMW motorcycles well over a quarter million miles, while living in 4 different states, Engle Motors sits at the top of my list of go-​to dealers. Service: As a long distance riders I have had a few occasions where I «limped» in to Engle’s on my way across the country, each time I have been given priority service (with limited BMW dealership priority support to touring riders is vital) and fair pricing. Labor rates and wait times have always been well within the competitive range, and parts availability rarely an issue (they have a large stock of parts dating into the 1950’s). Support: Over the years I have witnessed empathy with stranded riders. Second to none is how I rate them. Sales: Parts, accessories, and motorcycle sales usually have better than average availability and fair pricing. I have used their parts and service a number of time when I had to pass several other dealers to get to Engle’s. Like I said, they are my «go-​to» dealership.

Sorry but if you have another option to service your bike I would avoid this place. The service advisor was really nice until he tried to charge me 3x the labor that we had agreed upon earlier in the day for a very easy warranty job. Also charged me for shop supplies when all they did was trim a fuel line… no supplies used.

I like this place a lot. I’ve owned several BMW bikes over the years, and Engle’s has never let me down. I rarely go in here, actually, but when I do, the guys behind the parts counter remember my name, which is astounding given the infrequency with which I visit. They have a nice selection of riding gear in stock, and the staff knows the gear and can help you get outfitted. It certainly isn’t the cheapest store in the world, but hey, sometimes you get what you pay for, and that probably applies in this case.
I don’t feel sales pressure here. If you just want to drop by and check out what is new, you can. This is not always the case at M/​C dealerships. For instance, Freedom out in Grandview is a lot more like a car dealership. The second you go in, someone is following you around giving you a sales pitch or probing you with sales qualification questions. Annoying. Have never experienced that at Engle’s.
My only beef would be that sometimes during peak season, kind of tough to get a service appointment at times, or a motor vehicle inspection. Donnell’s out in Independence has a better system… they do ride up, no appointment inspections during certain hours each day. They happily inspected my BMW RT. On balance, though, I can’t complain with too much about Engle’s and it’s a good shop.
Oh, one last thing. I ride an old airhead, and Engles still stocks a lot of parts for the older bikes. Probably because they’ve been here since the dawn of time. But it’s nice that they do. With my Kawasakis, I always had to special order what I needed, it seemed.

Carrying new and some used motorcycles, Engle motors is the go to for Triumph cycles. Pat was really nice on the showroom floor, leading a newbie like me through the differences in bikes and directing me to the ones that were in my price range. Their website also features all their used bikes, and while they don’t offer warranties on used bikes, Pat informed me that if there were any issues within the first few months, they’d work closely with customers to get the issues solved (ie. replace the battery, minor maintenance).
They also have a wide range of BMW bikes, so if you want a sport, enduro or cruiser, they should be able to help!