Lint Free Dryer Vents

I called Clayton about a month ago to schedule a visit to clean the lint out of our condo’s dryer vent. As the phone was ringing, I noticed on the website that they didn’t open for another 20 minutes, so I hung up quickly, thinking perhaps this was the owner’s personal cell, and I didn’t want to bother them early in the day. Almost immediately, Clayton called back, completely fine with chatting before business hours. This pleasant attitude continued across multiple calls to find a mutually-​agreeable appointment time as well as the entire service call. Clayton also quoted me a price, based on my information that the dryer exit vent was just outside on our lanai.
Clayton and his assistant arrived during the scheduled time, and got right to work. Well, they tried to, anyway. Unfortunately, I had been a bit of a dufus and misidentified the lanai vent. Due to some «interesting» design choices when our condo was built in the ‘80s, it took us 3 phone calls, meeting a condo board member, and two trips around and under the building to locate the exit vent. Neither man complained at the delay.
Once they were finally able to implement their revised work plan, they got right to it. Well, pretty much. They did have to borrow a step ladder from me. I think they should have had their own step ladder. But once they could reach the pipe, they got to cleaning the duct, and even vacuumed the little vents on the back of the dryer and all the lint and dryer sheets that had accumulated on the floor around the machines.
When it came time to pay, I fully expected to be charged extra, as it had taken at least 45 minutes just to figure out where our dryer vent exited. However, Clayton charged me exactly what he had quoted me on the phone. I was astonished. I am still astonished.
Minus a star for borrowing a tool from the client, but plus a star for charging very reasonable rates and for both of them being just all-​out nice the entire time, even though the situation was a very strange one and I probably ate into their lunch time.

Clayton owns and operates a lint cleaning business for your dryer when it seems your dryer is not operating at optimal efficiency. I found myself having to run the dryer TWICE to dry a batch of laundry when once should have been sufficient. Imagine all that extra electricity and time that was spent and could have been prevented. Clayton runs a mobile business and will stop by your residence. He blows out your line and ensures that there is no blockage between the dryer and the exit point on your residence. This routine maintenance probably should be done every five years or if you find that your dryer is not drying your clothes efficiently in one cycle. He also has the tools necessary to «snake» your line just a plumber would, only this clears any blockage in your vent lines.