Royal Inn & Suites

DON’T COME HERE. WORST experience ever! They don’t even deserve one star.
Booked a room three months ago on expedia and when we got there Saturday, there was ad 10-​year-​old boy at the front desk helping people check in. The boy couldn’t find my reservation and went to the back to find his dad (the owner/​manager). Then the guy searched on his computer and found that my reservation wasn’t in his system, and the place was booked out! HE DIDN’T EVEN APOLOGIZE and told me it was expedia’s fault and asked me to call expedia to solve the problem.
We just finished a 13-​hour rim-​to-​rim hike and were super tired. And we didn’t want to deal with the mess anymore. So we drove to St. Geroge and got a room there. Anyway, during the whole time, HE DIDN’T APOLOGIZE AT ALL!
DON’T COME HERE.

Not only did we overpay for this room, but it is more or less what everyone else described. The sheets are questionably clean, and the floor feels a bit sticky. The fridge was noisy (didn’t need it so we unplugged it). The beds are not comfortable at all, and they are larger then a twin, but not quite a full… not really sure what size of bed I was on. The TV works, but the image is grainy. Breakfast is not as terrible as others have said. They have a self-​serve waffle maker, which was the highlight of breakfast, and the milk was fresh. Otherwise this place just made it bearable for one night.

Kanab is tourist central. It is in between Zion National Park, the Grand Staircase, and the Grand Canyon. So rooms in all of the hotels in Kanab fill up very quickly, including this one.
My husband and I were on a coast to coast road trip and had passed through to visit family and see some sites. Everything else was booked, so we stayed here. We will never EVER do that again.
Pros:
— It’s a family run place. Which I love. I’m all about supporting small businesses.
— It gave us a place to crash for two nights.
— The A/​C worked.
Cons:
— Oh where to start. I’ll start with bedbugs. We both left covered in bites. Hooray.
— Queen sized bed frame and box spring, but had a double sized mattress. Seemed a bit odd. «You get a queen bed in your room. Oh, just kidding! It’s a double.»
— They have an 8 year old child running the front desk. No, I’m not joking. It’s legal if the place is family owned. I’ve worked as an office manager for years, and a child that young just doesn’t have the professional training or the maturity to handle a job like that, especially with how many tourists go through Kanab. Have the child fold sheets, or help with laundry, or a load of other things that doesn’t involve customer interaction or answering the phones. When I call a business like a hotel, I, for one, do not anticipate having to say things like «yes, please go get your daddy and let me talk to him.»
— The shower walls were nice, but the shower head wasn’t properly attached to the wall. The water came out in a dribble about the size of a half dollar. The rest of the water sprayed on the ceiling, over the shower curtain, and proceeded to flood the bathroom. We used every towel in the room to clean it up. We reported it to the staff, but it was not addressed.
— Housekeeping did not visit our room the second day. So all of the towels that were sopping on the floor to clean up their mess were still sopping the next day.
— There was mold or mildew in the room. Not good for the allergies.
— They allow pets, but there are no signs that talk about that. I’m allergic to dogs. Not good for the allergies.
We paid $ 85/​night for this room. Spendy, if you consider all of the problems we had with it. And since they have a child running the front desk, you don’t have anyone to talk to about it. When we checked out, I would have loved to address some of my concerns, but he absolutely refused to go get an adult and insisted I talk to him.

Made our reservation through Expedia 12 weeks ago. Came to check in and they said I don’t have your reservation. Sucks big time!

Paid $ 86.50. The beds seem relatively clean. Free WiFi and breakfast. The breakfast is your basic sewage coffee and some cereal.
The rooms are definitely small. I don’t even mind the lopsided picture frames or the holes in the wall. My toilet didn’t really flush very well or maybe because I ate at Burger King for dinner and took a king sized dump.
I don’t like how the TV is on the only table in the room or the thinness of the walls. I could hear my neighbor rolling the toilet paper and washing her hands.
I’m actually surprised that there is a decent sized flat screen TV with about 60 channels.
Pros
TV.
Cons
Small. Side table is also the TV stand.
Would I come here again?
No. There should be a better hotel in Kanab for roughly the same price.

I would say it’s way too expensive for the conditions of the room. The room AND bathroom had a funky smell that I could not get used to. Maybe I’m being a little harsh since I stayed at a nicer place the night before for way cheaper! Still, they could make the room more clean, and have a working second lock on the door! Our second lock was damaged and wasn’t locking. There was also a new looking stain on the blanket. Looks like it would’ve been washed out, but since it’s there, they probably did not wash it. I do like the free breakfast idea. I wish they had some protein. All they had were carbs. But I’m not complaining since it was free. So you’ll get a room, a bathroom, closet, free breakfast. It’s up to you whether you want to spend that much on semi clean stinky rooms.

We think the rooms have either mold or mildew — there was a musty smell that could not be eliminated even when the A/​C was turned on full blast.
«Hotwire» hasn’t screwed us before — but this time we got hoodwinked. What do you expect for $ 65 per night on one of the busiest Tourist Weekends of the summer?
The owners seem nice, they could make this place much better by replacing the worn-​out mattresses and get the rooms some Air Freshener.
Continental Breakfast was truly awful. We didn’t eat the food… coffee was acceptable.
Free Wi-​Fi was included in the room rate.
Still was a good value for the price, considering the date was Saturday June 12^th.

The place was average but I never received a receipt. I asked the lady the next morning and she couldn’t speak English to explain why I couldn’t receive a receipt. Very frustrating. The «fresh fruit» that was offered… wasn’t very «fresh». WiFi didn’t even work. It took me over 3 minutes to load Google. So much for getting any type of work done on the internet. Also, check towels before using them. One towel we had was stained with some beige/​brown substance. So gross. Didn’t have bed bugs though! That’s a plus!

Wish I could give no star. Bedbugs. Room was disgusting and dirty. Staff was rude. On a road trip so tried to make the best out of a sleepy situation. In the am, my daughter was itchy and covered in bites. Bedbugs assumingly. Until we shook out the blankets to retrieve her clothing articles and came upon a huge spider. In addition, we also found a half eaten bag of beef jerky behind the bedside lamp. Stay away!

A good cheap spot for 1 night. Don’t book an extended stay here.
My sister and I stopped here for a night on our way from MN to CA. We went out of our way to see the Grand Canyon and Kanab was the closest place without camping. The checkin process was painfully slow. I was happy I booked my room over a month in advance for $ 73 (including taxes). They were quoting $ 129+taxes to walk-​ins/​day of bookings!!!
The room itself wasn’t anything desirable. Beds slanted and uncomfortable and big box television from the 90s. The shower was the most impressive with newly redone tile. Unfortunately our shower head was broken so we either had to skip a shower or deal with water spewing out all over the bathroom. Needless to say we really needed to shower.
Breakfast was minimal– only coffee and bread-​based items like waffles, toast, and muffins. The staff also awkwardly request tips by leaving an envelope in your room and a bucket at the continental breakfast.

Rooms are small but clean, and the family that owns this place is super, super nice. They went out of their way to make conversation with us. Pretty cheap, so don’t expect a Hilton. Definitely satisfied!

Any royal that would stay here is in dire need of a new place to reign. At 65 $ a night for a room in which the internet doesn’t work, the phone doesn’t work the lampshade is glued on to of an older lampshade is a freaking rip-​off. The light under said shade doesn’t work and the brown stains on the wall look mostly like someone smeared a piece of poop around and the wires are sticking out of the door because the face plate to the automatic key lock system is missing. What ever you do keep on driving. Find a different place. Trust me the royal’s subject’s waiter’s dog wouldn’t want to stay here!

I’ve stayed in a lot of Super 8 hotels and the like. If I can sleep in a room, it’s fine with me. I must say that this is probably the first hotel that I could not even do that. The mattresses are of such low quality or are so old that you sink 4″ in them. They have remodeled the bathrooms and they are not bad. They still have 20″ CRT TV hanging from an arm mounted on the wall. Breakfast is pretty standard in most lower rent places but this one has far fewer items then typical. They also have the orange juice machine set to water down the drinks to pretty much colored water. To me, this saves pennies to lose dollars. It shows me people who just don’t understand how to run a business.

No stars
I know this motel is only like $ 56 and cheap as any you’ll find but I do not believe it’s right not to clean a room before renting it out to customers. I arrived late, after a 6 hour drive, around 9:30 pm and I was tired and wanted to go to sleep. Besides having to bring my own sheets because the beds are filthy, and amenities scarcely sufficient, the room was full of empty beer cans. When I brought it up the next morning at the 7am checkout as soon as possible to get out of the dump, I told the manager that the room hadn’t been cleaned and that they needed to dispose of the trash that was left in the room from the previous tenant because it was not my responsibility to do their job. I even brought him the beer cans to show him, he accused me of drinking them, and I said Sir I have been sober for 4 years which makes this an even greater insult to me. He said I should clean it even though it was not mine and they had the nerve to leave an envelope in the room for house cleaning tips. I threw it away. I booked the king room which I had the confirmation number for and called twice on the drive down to make sure the room was ready which they assured me it was. Then I get there and they say the room is out of order and they will have to put me in a different room, worse/​less expensive than the one I booked but they forced me to pay the same price. I was right next to the outside buildings entrance door on the first floor that was not locked all night, leaving me completely restless because my room was the first that could be accessed by a transient. After I had complained to management, they said there was nothing that could be done and threatened to evict me but keep my money. In the morning he tried to say I was no longer entitled to the breakfast that I had just bought from them. It looked like he was about to lunge over the counter. He verbally assaulted me, screamed at me. I have it all recorded on video and am debating whether or not to press charges. I am a 95 pound female that at that point was fearful for my life. He threatened to call the police on me and I almost laughed because the only person that would be arrested would have been him. I am in law school and I know my rights.

Honestly, Royal Inn & Suites is absolutely fine. No disarray, turds, or any messes to be found here.
My love booked Royal Inn online and after reading the Unilocal reviews I was prepared for the worst. Fortunately, Royal Inn was a treat and which is probably why I rated it so highly. The morning we first saw the Royal Inn, there were two coaches parked in the lot. I thought of it as a good sign. Also, it is INCREDIBLY close to the park office in Kanab where we literally hit the jackpot and scored tickets to the wave! Winning that lottery was completely worth the 11 hour drive, thanks to my love!
When it comes to places to stay, I am keen on clean cotton sheets, a firm mattress, nice clean shower/​bath and toilet and of course, great water pressure. The Royal met all my standards except for a firm, comfy bed. Instead, the bed was slightly lumpy but nothing to complain about at this price range. We visited in October, aka the locals month, and got a great deal on the room. I do not recommend coming for high season.
The other touches I really appreciated were a microwave in the lobby (we don’t use one, but it would be handy for those that do), fridge, dresser, walk in closet (bring your own hangers if you want to hang jackets, etc) as well as a newly redone shower with fantastic water pressure. After a long hike, it was wonderful to get a nice hot shower courtesy of Royal Inn.
My fourth star goes out to the friendly and accommodating service we received at the Royal Inn. As my boyfriend drove straight through the night from Los Angeles to Kanab, you can imagine how tired he was. After explaining our situation to the man at the front desk, he let us check in early and we slept through the day and gathered enough energy for our hike to the wave. Another final touch I enjoyed was that breakfast, although not the greatest, was good quality at this price range — nice fresh milk, tropicana orange juice, decent coffee, waffle machine, cereal, muffins and toast — the only touch I would have like would be some hard boiled eggs or something with protein!
Finally, having access to hot water, coffee and hot cocoa ²⁴⁄₇ was a small but much appreciated touch on the cooler nights when we were there.
Overall, I would recommend the Royal Inn to a friend on a budget, it was a restful stay for both of us!
Warning: With my provider, I had no cell phone service and the WIFI was not reliable in our room.

We were there in late October and only paid $ 49.00 per night, plus taxes. The price included a so-​so breakfast. The orange juice is good, the cereal too sweet, the coffee not so bad, and the rest so-​so. But, it more than sufficed.
Plenty of free ice from a good machine. There are washing facilities, but at a price (unless you do it yourself in your room!!). Naughty you.
The room was more than adequate. We were in room no 69 (thank you very much), and it really was fine. Sure, there were no coat hangers, and the coat hook was loose. But everything else was great. A nice bed, decent telly, nice fridge, and the shower was great. The water pressure and temperature were both more than enough.
The check-​in time is 3 p.m. We arrived at 10 a.m., and the fella on duty was good enough to let us into our room 5 hours early. We’d left Los Angeles late the night before, and had driven straight through. We’d stopped at the park office (just down the road) to chance our luck in «The Wave» lottery (we were first out of the machine, yeah baby), and I was pretty knackered when we got to the hotel. I was very grateful that we were allowed to check in so early.
I didn’t see any turds anywhere, nor did I see any signs of previous canine visitors. Plus, our key cards both worked.
Based on previous reviews, it seems that the place has smartened itself up a bit. But maybe we were just lucky with the room we got. So, I don’t think that sleeping in a car would be preferable (unless it was a really nice limo).
In the summer, all of the Kanab hotels charge a minimum of $ 150.00 per night (apparently). If I’d paid that much for the room, I don’t think I’d be that happy. Anyway, who wants to go to Kanab in the summer anyway? It’s way too hot and expensive.
Don’t forget that this place is not a Four Seasons. For about $ 50.00 a night, what do you expect? Although that doesn’t explain why there were no coat hangers.

I know what you’re thinking. You just found the most reasonable price for a room in Kanab, and why should motels be expensive in Kanab, anyway? And how bad can it be? I’m not going to toy with you. I’ve slept between my motorcycle and railroad tracks in an army surplus bag, so I’m not afraid of rough accommodations. Here’s the story on the motel. We stayed one night in early September 2014. A «remodel» was going on in the room next to the office. Look like a bomb hit it. The staff was not unfriendly, and not friendly. Just did the paperwork. The whole place, it seemed was in disrepair, with fixtures stacked around outside, edging blocks strewn around dirt spaces. The door to the hall was held open by a piece of wood. That was good because the lock wouldn’t open with my room card. The room had an old «hospital type» TV and the plate on the bathroom light was falling off. But here’s the thing. The room was clean, the toilet flushed, attempts had been made to modernize the shower and the AC made it through the night. Thank God my wife is a tough chick with a good sense of humor. I’ve had worse neighbors in Motel 6s, and I didn’t trip over any stray garbage on the property. I wouldn’t stay there again, at least not for a romantic getaway. Maybe the place will be fixed up by the time you stay there. I doubt it.

It’s a place to sleep. The rooms are tiny as are the beds. They are dark, especially the shower. The shower was brand new though, and very good water pressure. The bathroom fixtures and lighting were dilapidated, and the bathroom door was difficult to close because it dragged on the bedroom floor. The maid took the opened bars of soap with him/​her and did not replace them. The breakfast was iffy. Great location on the main highway. Overall, better than sleeping in the car.

Not wanting to insult pigs, I won’t insult them by calling this a pig sty. In fact; it is worse. Everything is dirty. The place allows dogs. However, it surely woukd be better if housekeeping would clean the turds that are over the place. Near the office were a couple of apparently non working window air conditioners. Sleeping in your car would be much better than this dump.
I’m befuddled that the health department hasn’t closed this place… long ago!